Local Guides World
41 Av. de la Bourdonnais, 75007 Paris, France

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Reviews — 8

Arvindo Shankar
at 2024 Feb 03
Arvindo Shankar
at 2024 Feb 03
Fraud guys especially the lady at the reception
The only one to trust was Marcella. The Paris trip operator who was supposed to give the full information & gives incorrect information. While i arrive at their office, they notify us that children also needs a ticket. They have our tickets and they are the ones responsible for issuing the tickets. How do they expect us to give a ticket. No support from them all, they are their to just do businesses and these people don't care what you go through. These guys can call you up and follow up to be on time but they can't advice on the tickets which ultimately is in their control. Its better you take the ticket directly from the eiffel tower website. These paris trips are actually frauds and sitting like ducks only for money.
Tamara Common
at 2024 Feb 03
Tamara Common
at 2024 Feb 03
We had booked the full Eiffel Tower trip - we went from the Eifel Tower to the office meeting point, to then walk back without much talking from the guide, he took us up with a 5 min talk at each level, but did not join us to the top. We felt that the premium that we spent on top the entry fee was not justified by the few minutes of tour given by the guide.
Liliana Valvason
at 2024 Jan 27
Liliana Valvason
at 2024 Jan 27
Eine sehr kompetente Reiseführerin, die nicht nur das Schloss und seine Geschichte erklärt hat, sondern auch viele interessante und amüsante Anekdote über das Leben hier in Versailles. Vielen Dank. Sehr zu empfehlen.
LynDee Kealey
at 2024 Jan 20
LynDee Kealey
at 2024 Jan 20
Sergio was our guide at Versailles. He was so informative, happy and clearly enjoys doing these tours. We enjoyed his humor and relating the history with today and also details/significance of the paintings/sculptures. We had a lovely group of six with us who were from Ghana and Guyana. It was a perfect morning. Thank you Sergio fromthe Kealeys (Iowa, USA).
Miwa Aiko
at 2024 Jan 08
Miwa Aiko
at 2024 Jan 08
Highly recommend!!! Had amazing experience. Wondering guide.
If you love art or first visiter, both good.
It was a very smooth tour with no waiting time. The Louvre is massive place and has many masterpieces, so better to visit with professional guide .
Also you can have a very good experience and you can learn how to appreciate art and history with a guide who is knowledgeable about ART and history. It's a smart and perfect tour for traveling.
Thank you so much Julie.
Lauren
at 2024 Jan 07
Lauren
at 2024 Jan 07
Kind tour company who worked with us even though we were a couple of minutes late. Our guide (Presley) had perfect English. She was a total rockstar who we wished we could have explored the entire city of Paris with. Do not hesitate to book your Paris experiences here!
Jeylynn Mesa
at 2024 Jan 02
Jeylynn Mesa
at 2024 Jan 02
Editing: so I recently got an email from this company about this review. So to be fair, they did refund 39 euros out of the 180 euros and I was not even asking for all of it. I had told them to keep the entrance fee of 34 euros. 17 for each adult and my child was free. I also didn’t ask for a refund for the second tour at Eiffel Tower because at least the guide was with us till the end. We messaged from the very beginning of the Versailles tour and we didn’t hear back from guide till now, one week later and he was very rude. Everything I said about being unprofessional is true. Read other reviews about their attitudes toward customers. If he would have messaged apologizing and asking nicely about the review, I would have changed it because of them trying to be nice and apologizing for their mistake. Not to a 4 or 5 but more than a one star. I also added the photo as proof of their comment back. I have proof to everything I have just said if they want to say I lied about anything.
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Save your money and don’t book with this company. Unfortunately we booked two tours with them before coming to Paris and both were bad. The first one in palace of Versailles was the worst. The guide lost us in the second room and she didn’t even notice she lost us. We never found her. We contacted the tour company right away and they never answered my messages. We looked from room to room and nothing. We could hear her through headphones and she would not say what room she was in or noticed we were going. She kept on walking. She was very short and didn’t even have one of those sticks to see her. We ended up loosing her in the headphones piece too so it made it harder. When tour ended all they cared about was to get their machines with earpieces back. We explained what happened and even asked if we messaged the tour company which we had said yes and showed them the proof and no response. They went on to say, oh they barely answer messages. Then why ask if I messaged then?!
When they thanked us for returning their machines, they said they had lost 10-15 of them that day from people who also got lost and never returned them. So you’re saying you always loose people but don’t care?
Second tour was of Eiffel Tower. Guide was better than Versailles but barely told us history of the tower. He gave us like 5 minutes of facts while we stood in front of the elevator and then left us when we got to the second floor. The line to elevator was long and wait was an hour a there is absolutely no advantage to booking with this company because we still had to wait behind the people who just bought elevator tickets for that day for a lot less.
Please just book just tickets in advance straight from the place you’re going and don’t use this tour company. There is nothing about skip the line tour.

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