Local Guides World
1515 Main St, Houston, TX 77002, United States

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Reviews — 8

Omar D
at 2024 Mar 28
Omar D
at 2024 Mar 28
If you’re looking to be gaslighted into thinking this property is taken care of look no further. If a property is offering special move in pricing take it as a red flag because you’re not saving yourself any money with the headaches you will endure while living here. Directly from the website they talk about their lavish hard wood floors as well as designer carpet yet once you sign your lease you will see that you are lied to and the unit has vinyl flooring. I’m paying for luxury amenities yet getting cheap floors. The apartment was not move in ready with doors, shelves, outlets broke and not replaced. The vent in the bathroom had black mold on it while the manager tried to claim it was just dust. The entire apartment was filthy upon move on so clearly nobody came to clean it prior to our move in. We ended up cleaning the unit ourself and in the process the resurfacing of the tub came off and the general manager tried to blame it on us and wants to charge us for it. Every maintenance request that we submit is met with hostility that they are unable to fix basic requests and if they do fix them it’s done poorly to where it breaks within days. The maintenance is so bad here they had to have another property manager come help who apologized on behalf of Fairfield properties for the state of things at the property. Want to use the amenities on property well good luck. The grills are filthy and looks like nobody has cleaned them since last summer. The fire place outside doesn’t work and I doubt the pool will look clean when summer arrives. The loading dock is full of trash the property is too lazy to have anyone haul off. The hallways have busted walls and the carpets are filthy. The whole point of tile carpet is to replace sections that need it yet this place just leaves it filthy. The hallways constantly smell like trash as well as the elevator. We’ve only been here two weeks but other reviews complain about how the elevator is always broken so it’s a matter of time especially based on how it currently looks. I can go on and on why you should avoid this place. Save yourself the time and frustration and look elsewhere. The GM is very condescending and has every excuse besides admitting that they are terrible at their job and will go back on her promises of making things right. Avoid this property and be thankful you didn’t make the same mistakes that we did.

You should view it for yourself. When you come take a tour please ask them to take you to the loading dock and open the grills in the pool area and look at both elevators one of them with missing buttons. Pay close attention to the carpets and corners of hallways ;)
Sandra Morfin
at 2024 Mar 27
Sandra Morfin
at 2024 Mar 27
Visited and was impressed with Victoria all my questions were answered the viewing to the apartment was good great conversation i loved the amenities so nice and clean. You are definitely on the top 2 of my list.
Denise G
at 2024 Mar 22
Denise G
at 2024 Mar 22
Units and location are ok for the price. The property itself is falling apart. Maintenance team and management lack attention to details. Hallways are filled with stains, Corners of hallways falling apart. Elevators are never cleaned and missing buttons. Stairs, loading dock, & Parking is always filthy. Grills outside always dirty, Pool is dirty missing lights and fireplace outside don't work. Club House kitchen appliances dirty or don't work. Maintenance team will do everything halfway. I love the location and my unit on the 4th floor but thinking of leaving due to the overall maintenance and appearance of property. This is all easy fixes. Carpet in hallways is tile carpet they can quickly be replaced. Parking and stairs and loading dock can be power washed. Front office team is nice and friendly, and they try their best. I think is the management company that don't allow them to spent money on property.
Corde
at 2024 Feb 02
Corde
at 2024 Feb 02
This has been one of the best apartments I've ever lived in. It's in a great location, the amenities are above average and it's pretty safe. The apt units themselves truly make the living experience worth it. I love the high vaulted ceilings, new appliances, and floor-to-ceiling patio doors. Plus the soundproofing of other units around is pretty good. Knocked off a half point for the surrounding car noise, but what do you expect when living in the heart of downtown?
Darkisha Beknell
at 2023 Nov 03
Darkisha Beknell
at 2023 Nov 03
Alana and Victoria made the apartment viewing, application and move in a breeze. It was a 10/10 experience. I felt very at easy about choosing the right community and location here with their assistance. Block 334 has very nice amenities and so much to offer to myself and the fur baby. I definitely feel like I made the right choice along side the assistance of a friend that already lived here.
Sunny Bertsch
at 2023 Oct 03
Sunny Bertsch
at 2023 Oct 03
My girlfriend and I just moved in almost two months ago, and we LOVE this apartment!

I’ve lived at Waterwall Place, a house in the Woodlands, and at The Ashton on West Dallas, and this apartment is my favorite place so far!

The dog park across the street is amazing for my two pups. Our apartment is super spacious and the rent was relatively very reasonable. The management staff are super nice, and the maintenance staff is cool too!

The parking garage is very convenient too! I’d definitely recommend this place!
Philinese Fairley
at 2023 Jul 22
Philinese Fairley
at 2023 Jul 22
If I were you I’d run and not rent here! I am currently living in a hostile environment! I am being harassed by Victoria & Alana! They have tried to put false allegations on me. They have been discussing my personal business with another tenant that’s not on my lease! They have been entering my unit without any work orders being completed, emergencies or any proof that I’m doing anything to violate my lease. When asked Victoria showed me allegations against another tenant in which I’m not on his lease for her to be authorized to discuss his business with me. I want to say that I’m being racially profiled! She threatened to watch my unit until she can evict me and made false a notice on my record without proof or contacting me prior to the notice. This complex hasn’t been the same since Jay and Jamone left! The hallways smell of dog urine and are disgusting! The property is always dirty. The elevator is always down and the pool is dirty it was just broken. I don’t feel safe in the common area to even get free coffee. I feel as though I’m being stalked! Which was one of the reasons I rented this unit aside of my view. I feel as if I will be retaliated against even from writing this review! However, I don’t care this is where me and my child reside and I need to feel safe! Blake is just Blake never done anything to me personally although neighbors say things about him. I’ve learned that he has a different tone when they aren’t around. I have never been threatened, felt so unsafe and violated in my life. RUN DON’T WALK!! Listen not forget the roaches and other bugs in the hallways! The foul smells and dog poop in the hallways and elevators. Harassment is never okay! People gambling rolling dice in the garage. Not to mention the homeless people that try to break in the building!

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