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Reviews

Christina at Pilothouse Insurance is a wonderful employee. She has helped me tremendously with my insurance issues. I have recommended your company to my friends who are looking for a insurance company. Christina is awesome.
Janice Grossman
at 2024 Aug 22
Janice Grossman
at 2024 Aug 22
Tamir Shabat was a really helpful and very knowledgeable. He was able to get me the exact policy I needed . I highly recommend him
David Theobald
at 2024 Jul 27
David Theobald
at 2024 Jul 27
Outstanding service and extremely knowledgeable! I recommend Tamir and his team to anyone who needs to get insurance outside an employer. He patiently explains the best options then stays on checking that all your meds and docs are covered - even calling their offices with you if unclear from the directories. Thanks Tamir!.
Frank is amazing. He was very helpful and knowledgeable. He took his time to explain everything to make sure I understood and answered any questions I had. He was also so patient and friendly I felt like I was his only customer.
Christina has been very helpful throughout the process of renewing our home insurance policy while looking out for the best options available to us. We look forward to our continued service with Pilothouse. Thank you!
Thomas Ramirez
at 2024 Jun 29
Thomas Ramirez
at 2024 Jun 29
Safe and Trustworthy. Moving from CA.to NYC. Dialysis Patient.
Tamir lined up my insurance. emailed me proper forms, me working
on this to a minimum. Knowing this really made me feel safe. I trusted him and he came thru! Thank you team TAMIR
Christina at Pilot House was informative and was able to help me find the best policy. I recommend to anyone who needs new or updated insurance.
Sophie Chen
at 2024 Jun 18
Sophie Chen
at 2024 Jun 18
Tamir is great to work with. He provided me with different options that best fit my requirements, and he's very responsive. Thank you for your help!
Thank you for the advice today, Stacia. I know that's not your job. You are professional and empathetic. I'm so happy to be working with you again. Your knowledge and experience are obvious.
Melanie Hyman Yoga
at 2024 Jun 11
Melanie Hyman Yoga
at 2024 Jun 11
Tamir was incredible and helped me navigate the complicated world of health insurance during a health crisis. Without him I would not be where I am today, post successful surgery and living my life. He gave me health insurance options that nobody else could, all in the very short timeframe that I needed. I am so grateful!
Amanda Perrin
at 2024 May 30
Amanda Perrin
at 2024 May 30
Tamir & team were very responsive and took the time to explain a variety of plans and options, which made decision making easy. I appreciate their effort and would highly recommend their services!
Daniela del percio
at 2024 May 28
Daniela del percio
at 2024 May 28
Patience, Flexibility & Expertise.

Thats what you get when working with Tamir. I needed health insurance and the NY State plans were limited, expensive and gave so little. Tamir found me a plan that has a huge network of doctors and no strings attached! Highly recommend working with him!
I have been working with Amanda Jackson since I purchased my vehicle, she has been very very helpful,very respectful, and makes sure that I get all the information I need to have a smooth payment process. I can literally count on her to answer all my questions and definitely ease my frustrations when I don't know something pertaining my insurance. She is literally the only person I care to talk to not saying others aren't great but she really is awesome!! Thanks so much Amanda another day of helping with my frustrations lol😌
Lauren Merkel
at 2024 May 15
Lauren Merkel
at 2024 May 15
I have been struggling for 3 years to find a health insurance broker who i feel really cares about me. Tamir was incredibly knowledgable and spoke to me from the standpoint of someone who understands the healthcare system and what it is like to be someone in need of healthcare. He explained all the plans and the details of each one to me very clearly, answered my questions with thoughtful responses and made me feel truly taken care of. I am so glad I got connected with Tamir!
Pilothouse Insurance reached out to me while I was already in the process of searching for a new provider for homeowners insurance. They constantly stayed in communication,explained my policy terms, and saved me money. Great service!
Bianca White
at 2024 Apr 12
Bianca White
at 2024 Apr 12
Maria was a great help getting everything situated for me today. Communicated effectively and the process was smooth, as anyone who's on the fence to get something done would hope for. Thank you again for your help, Maria.
I love my insurance company and the best thing is my rep Maryanne!! She is always there for any questions or concerns and problem that comes up! If she wasn't there I'd never come in!!!
Monsway Medina
at 2024 Apr 10
Monsway Medina
at 2024 Apr 10
Everyone there really tries to work with you only this location then
I have a home in the city of Charleston. At anytime there can be a situation where the weather can be and enemy to you and your property. The knowledgeable agents at Christian Insurance Company help me feel safe and fully covered. Christine is one of the best agent’s I have ever worked with.
Maria was such a great help. She called me to make my payment but I wasn't ready to make the payment that day. Maria said she would call me back the following week and she did as she said she would and on time might I add. She was really nice and helpful. Thank you Maria 😊
I have been working with Pilothouse Insurance for many years, as a homeowner, but also as a Realtor. I've had nothing but the absolute best experiences and customer service and so did all my clients that used their help over the years. Christina Pollard is *amazing* to work with: she is knowledgeable, patient and always going the extra mile to make sure the policies are exactly what is expected as far as coverage and price, and she is always happy to shop around and compare options for best fit to any situation. I highly recommend her and Pilothouse every chance I get.
Jose Galeana is Blessing. He’s always kind and shows empathy, while assisting in choosing the best Insurance for your needs.
He responds to calls, text messages, emails however you contact him. He’s very helpful.
King Dracula
at 2024 Jan 20
King Dracula
at 2024 Jan 20
Maria Loverde Did The Impossible Possible For Me She Was So Helpful And Very I Mean Very Professional Her Service Blew The Roof Off The Building I Had Her Wait On Me More Than Once And She Still Kept A Positive Energy And We Still Got Through The Process She Is A Amazing Person Couldn't Ask For Anyone Else..If You See This Thank You Truly Mean It Thank You For Everything 🙏
Hanif Ullah
at 2023 Dec 06
Hanif Ullah
at 2023 Dec 06
I canceled my insurance almost three months ago, yet I have not received my cancellation fee. I have visited their location several times, called their head office, and emailed them, but I have received no response from them.
Jerry Carter
at 2023 Mar 31
Jerry Carter
at 2023 Mar 31
Rich provided great advice and support in finding a better prescription drug plan.
Dr. Parenti made choosing the right plan for me and my husband easy. He explained our options and helped us select the best plan for us.
Laine Webb
at 2023 Mar 19
Laine Webb
at 2023 Mar 19
We received excellent service. My husband was newly retired and this was our first experience navigating Medicare. Our numerous questions were patiently answered. Differences between Advantage & Supplemental plans were explained in detail and we were presented with several options that would best fit my husband's healthcare needs. We were treated with utmost curtesy and professionalism and we are very thankful for all of the help we received.
Steve Puls
at 2023 Mar 17
Steve Puls
at 2023 Mar 17
I've know Dr. Rich for over ten years. We have worked together extensively. He is always meticulously prepared and comes with options to help YOU decide what is best for YOU. His advice is sound, yet he actively listens to your questions and concerns. He works hard to ensure your satisfaction through prompt, professional, and courteous service.
Peter Henry
at 2023 Feb 16
Peter Henry
at 2023 Feb 16
Maria L. was super helpful, pleasant and efficient. She found me a reasonably priced policy and got me signed up quite quickly.

It was a very good experience & I very much appreciate her excellent service.
Good communication, easy fast response to any questions. Enjoyed working with. Highly recommend - Top 5 ⭐️
Jose will take care of you
Jose is one of the easiest to work with
They did a great job taking care of my family. I'd definitely recommend them based on their great customer service!
Great company
Cleve W
at 2019 Jun 05
Cleve W
at 2019 Jun 05
Excellent Service - Quick Returns - No Errors or Audits. My consultant Mr. Kevin O'Reilly for the past 10 yrs always replies back by phone or email or text. Very easy Online tax filing, signatures and payments. Mr. O'Reilly will search for the most deductions possible.