Local Guides World
RTA Customer Service Center

How do I contact RTA?

How do I contact RTA?

If you find yourself in need of assistance or information regarding transportation matters in Dubai, reaching out to the Roads and Transport Authority (RTA) is crucial. The RTA plays a pivotal role in managing various aspects of transportation, including public transportation services, road infrastructure, and licensing procedures. Whether you have inquiries about bus schedules, vehicle registration, or road safety regulations, contacting the RTA is straightforward. Here's your guide on how to contact RTA:

1. Customer Service Hotline

One of the most direct ways to reach RTA is by dialing their customer service hotline. The RTA operates a dedicated hotline where individuals can speak with representatives to address their queries and concerns. To contact RTA Dubai by phone, simply dial 800 90 90 from within the UAE. The customer service hotline is staffed with knowledgeable professionals who can provide assistance on a wide range of transportation-related issues.

2. Official Website

The RTA's official website serves as a comprehensive platform where you can access information, services, and resources related to transportation in Dubai. From renewing driver's licenses to paying fines and planning your commute using public transportation, the RTA website offers a wealth of online services and features. Additionally, you can find FAQs and contact forms to submit your inquiries directly to RTA Dubai.

3. Customer Happiness Centers

RTA operates several Customer Happiness Centers across Dubai where individuals can visit in person to seek assistance and support. These centers are staffed with friendly and knowledgeable personnel who can provide personalized guidance on various transportation-related matters. Whether you need help with vehicle registration, licensing procedures, or public transportation services, visiting a Customer Happiness Center allows you to receive face-to-face assistance tailored to your specific needs.

4. Mobile App

For individuals who prefer to access information and services on the go, RTA has developed a user-friendly mobile app. The RTA mobile app enables users to access a variety of transportation-related services and features directly from their smartphones. Whether you need to plan your journey, track public transportation schedules, or pay fines electronically, the RTA mobile app offers a convenient and efficient way to manage your transportation needs while on the move.


In conclusion, contacting RTA is a straightforward process, with multiple channels available to suit your preferences and needs. Whether you choose to reach out by phone, visit a Customer Happiness Center, access information online through the RTA website, or utilize the mobile app, RTA Dubai offers convenient options for individuals seeking assistance and support with transportation-related matters. By leveraging these contact channels effectively, you can access the information and services you need to navigate Dubai's roads and public transportation systems efficiently and confidently. So the next time you find yourself in need of assistance or information from RTA Dubai, don't hesitate to reach out using one of the available contact methods.