Starbucks

It’s such a great big Starbucks! Love it! Coffee and lattes were hot and made to order :)

This place used to have such a nice atmosphere, but it seems to have declined over the years. During our recent visit, it was disappointingly dusty, and the shelves were oddly empty, which gave the space a neglected feel. It felt like cleaning and upkeep are no longer priorities. Not sure what happened with management, but it’s a noticeable change.

On a positive note, the food and drinks are still excellent, and the customer service remains great.

This store ask the customer to pay for their fault.

I am not against the store to hire someone to reduce the expense, but I hope they can train them properly. The person served me did not really speak Canadian English. He called my jacket as sweater, heard ‘using 400 stars’ as ‘using discount’, and did not know how to refund. Then they end up giving me store credits. I asked if I can use it at any other stores and online, they said yes. Then, of course, it is not working. Then a manager named Hannah said they didn’t explained properly. They can only refund as store credits, if I lost the physical card, I lost my money.

I ended up losing 400 stars, wasted 20+ minutes, and missing $10+ money. Try to stay away from this store, or just hoping there won’t be any issues, coz they won’t solve any.

I should just stay with my regular store. This experience totally ruined my weekend.

Great Starbucks location with extremely friendly staff. Although this is a big location, it gets busy often and seats will be occupied. They have different seating arrangement from regular table, high table, low seats with a small table booths, and counter table. You can be comfy regardless if you're here to chill, work or catchup with friends.
Overall a great location to visit.

Starbucks never disappoints! Whether I’m grabbing my usual coffee or trying something new, the drinks are always spot on. The staff is friendly and quick, even when it’s busy. The vibe is cozy and perfect for chilling, working, or catching up with friends. Love their seasonal specials and how they always get my order just right. A solid go-to for great coffee and a relaxing atmosphere.

I visit this Starbucks Reserve regularly, and it’s always a pleasant experience. The location has a great ambiance, perfect for working or studying. The staff is friendly, and the coffee is consistently great. I love how comfortable it is to settle in for a few hours to focus on work or reading. Definitely recommend it to anyone looking for a cozy spot to get some work done or just enjoy a cup of coffee!

My favourite upscale Starbucks by far. I love the Reserve drinks and the exclusive Reserve merchandises. One of the Reserve items I got had a problem, and I was bummed out about it for a week. However, when I brought it back, the manager and his staff addressed the issue for me, which made my day!

They have a solid team, and everyone there is friendly and professional. Thank you, Starbucks Team @ Don Mills! =)