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Reviews — 8
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NOT LGBT FRIENDLY. This is my second time trying a membership here. The first time they cancelled my membership because I didn't have all the birth certs to my kids and my marriage certificate due to the reason we bought the house here moving from Illinois because of a house fire. I was a woman married to a woman and have kids that carried my late fathers last name
and then I have a step son
So our last names didn't match and they singled us out not in the begining but convi Conveniently only when they found out we was a lesbien couple 3 months later.
Round two...
It's been years we moved back to town.
I went down 3 days ago and filled out the payment card form gave her my card to copy and got my key cards. Fast forward to tonight and they called me to the desk said I never filled the form. I refilled the form now the second time but I did not have my credit card with me tonight because we came to swim not expecting to need it. They went to look for the form I already filled again after I told them I didn't have the card with me. I returned to the pool with my many kids. They send a girl to the pool with the creditcard form she tells me I have to fill it out. I reminded her I can not because I don't have the info with me but I have been coming daily and would be returning tomorow morning and would bring the card. The gurl then infront of everyone in the pool and my small kids tells us the she has to ask us to leave because we are not members. We have brand new key cards and everything but we are conviently not members...
They are trying to make me and my family feel unwanted and unwelcome due to the fact lesbien does not fit into their religious beliefs.
It is very clear we are being ridiculed and judged and forced out of a facility my kids love and enjoy.
and then I have a step son
So our last names didn't match and they singled us out not in the begining but convi Conveniently only when they found out we was a lesbien couple 3 months later.
Round two...
It's been years we moved back to town.
I went down 3 days ago and filled out the payment card form gave her my card to copy and got my key cards. Fast forward to tonight and they called me to the desk said I never filled the form. I refilled the form now the second time but I did not have my credit card with me tonight because we came to swim not expecting to need it. They went to look for the form I already filled again after I told them I didn't have the card with me. I returned to the pool with my many kids. They send a girl to the pool with the creditcard form she tells me I have to fill it out. I reminded her I can not because I don't have the info with me but I have been coming daily and would be returning tomorow morning and would bring the card. The gurl then infront of everyone in the pool and my small kids tells us the she has to ask us to leave because we are not members. We have brand new key cards and everything but we are conviently not members...
They are trying to make me and my family feel unwanted and unwelcome due to the fact lesbien does not fit into their religious beliefs.
It is very clear we are being ridiculed and judged and forced out of a facility my kids love and enjoy.
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We really enjoy our time exercising at the convention center
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Went to indoor pool yesterday on 4/10/23. My 3 and 6 years old can’t stop shivering the water is too cold. We did not stay that long scare kids to get sick. This pool should be heated.
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Booked my sons birthday party for the indoor pool, when we got there we found out they had double booked us with another party who completely took over the entire pool, forcing us (with small children) to only be able to swim in the deep end. The bathrooms were disgusting & smelt like sewage. The workers act like they have no idea what to even do. Definitely not worth anyones money.
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They double booked my sons birthday party, we paid all that money just to “share” the pool with another party that took over the entire pool when we were supposed to have the entire pool to ourselves, it doesn’t look or smell like they ever clean the place. The workers make it obvious they don’t care about you or any issues you might have. Overall, just a horrible experience.
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What a great experience! The kids absolutely loved it. So much fun entertaining activities for the kids.
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Good place to workout. Going in the morning is the best time if you don't want people around while you workout or if you don't want to wait to get on a machine. They also have a pool and basketball court and pickup games all the time.