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RTA Customer Service Center

If you're in Dubai, United Arab Emirates, and need assistance with transportation-related services, you might find yourself asking, "Where is the RTA Customer Service Center?" Located strategically across various parts of Dubai, the RTA Customer Service Centers serve as essential hubs for residents and visitors alike. Let's explore the locations and reasons why you should consider visiting the RTA Customer Service Center.

Convenient Locations Across Dubai

The Roads and Transport Authority (RTA) in Dubai has established multiple Customer Service Centers across the city to ensure accessibility for all residents and visitors. Whether you're in the bustling downtown area, the vibrant neighborhoods of Deira and Bur Dubai, or the newer developments in Dubai Marina and beyond, you're likely to find an RTA Customer Service Center nearby. These strategically located centers make it easier for individuals to access a wide range of transportation services and information.

Assistance with Various Transportation Services

One of the primary reasons to visit the RTA Customer Service Center is to seek assistance with a variety of transportation-related services. From obtaining or renewing driver's licenses to registering vehicles and paying fines, the Customer Service Center offers comprehensive support to individuals navigating Dubai's transportation regulations and procedures. Whether you're a new resident seeking to navigate Dubai's roadways or a visitor in need of temporary permits, the knowledgeable staff at the RTA Customer Service Center can provide guidance and assistance tailored to your needs.

Information on Public Transportation Options

For those looking to explore Dubai using public transportation, the RTA Customer Service Center is an invaluable resource for information and guidance. Whether you're interested in learning about bus routes, metro schedules, or water taxi services, the Customer Service Center staff can provide detailed information to help you plan your journey efficiently. Additionally, the centers often offer maps, brochures, and other informational materials to help visitors familiarize themselves with Dubai's extensive public transportation network.

Payment and Recharge Services

Another key feature of the RTA Customer Service Center is its ability to facilitate payments and recharge services for various transportation-related transactions. Whether you need to recharge your Nol card for use on public transportation, pay toll fees for using Dubai's roads, or top up your Salik account for automated toll collection, the Customer Service Center provides convenient payment solutions to streamline your transportation experience. With multiple payment options available, including cash, credit/debit cards, and online transfers, managing your transportation expenses has never been easier.

Resolution of Transportation-Related Issues

In addition to providing information and services, the RTA Customer Service Center serves as a platform for individuals to address transportation-related issues and concerns. Whether you've encountered a problem with public transportation services, road infrastructure, or traffic management, the Customer Service Center staff are committed to resolving issues promptly and efficiently. By engaging directly with customers and gathering feedback, the RTA aims to continually improve Dubai's transportation systems and enhance the overall experience for residents and visitors alike.

Conclusion

In conclusion, the RTA Customer Service Center plays a vital role in Dubai's transportation ecosystem, offering a wide range of services, information, and assistance to residents and visitors alike. With convenient locations across the city, knowledgeable staff, and comprehensive support for various transportation needs, the Customer Service Center serves as a one-stop destination for individuals seeking to navigate Dubai's roads, public transportation systems, and regulations. Whether you need assistance with licensing, information on public transportation options, payment services, or issue resolution, the RTA Customer Service Center is here to help. So the next time you find yourself in need of transportation-related assistance in Dubai, consider visiting the RTA Customer Service Center for personalized support and guidance.

Al Qusais Industrial Area - Al Qusais Industrial Area 2 - Dubai - United Arab Emirates

Photos — 2

FAQs — 4

Reviews — 8

Kaushalya preethimali
at 2023 Aug 15
Kaushalya preethimali
at 2023 Aug 15
I was in deira city center metro station to recharge my nol card. Person who was in the ticket counter she was very aggressive to i have no idea that whats her problem i told her to recharge my card and my husbands card each 5 Aed by credit card but she was enter 100 aed to card reader then i told her that its only 10 aed that time she was very angry to me she was asking me how much the total with loud voice and very aggressive im surprised RTA hiring people who cant hear or who do not know how to treat people politely.. Her name was Abida Shaik
M moiz Ali
at 2023 Aug 07
M moiz Ali
at 2023 Aug 07
Good staff
Quick service.
Afshaan Muhammed
at 2023 May 17
Afshaan Muhammed
at 2023 May 17
No equality just money minded. Justice wasn't served to the customers queries.
Ryan Dsa
at 2023 Mar 27
Ryan Dsa
at 2023 Mar 27
I am in a RTA bus and the driver is waiting at Jafilya station for 10mins just as the time is not for him to move. First no bus for 30mins and then one comes to wait for more 10mins.

Ridiculous 91A!
maroun hamzo
at 2022 Nov 16
maroun hamzo
at 2022 Nov 16
RTA bus F37 from MOE to Sport City daily has cancellation or delay or out of service without notifying passengers.They really don't care about people who are waiting on the road almost dead from work willing to arrive home the soonest they can but unfortunately the bad service forcing them to wait one hour or even one hour and thirty minutes. Beside so many times there is extremely bad smell inside the bus and when i complain throw private email they didn't accept the truth and make me lier. I suggest one thing, investigate properly, follow up with any complain on the spot Before you doubt the credibility of people and before they clean the bus again
Reshma Benny
at 2022 Jul 19
Reshma Benny
at 2022 Jul 19
I once lost my phone in a taxi on my way to airport. My flight details and everything was saved in my phone. I thought I almost lost the flight. But thanks to RTA and Ibrar H, the careem driver, who helped me to get it back within 20mins and had a safe flight.

Keep up! I love Dubai for the very same reason. Thank you.
albs 619
at 2022 Jun 04
albs 619
at 2022 Jun 04
RTA bus and taxi service is the worst performing government entity in dubai! From rude drivers to pathetic buses and taxis! RTA bus service is running without any proper timing! I have been complaining about this last 10 years and trust me with all the latest technology in the world rta is no way near to average public transport!

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