Inn At Market

Look. This is a budget hotel in a pricey city. If you expect room service, luxe breakfast, or quiet streets outside your room, you're confused about where you're going. Staff was great, and any shortcomings are to be expected at this price.

Like other reviews said, this place is a scam. Don't stay here.

There is often no staff present at the hotel and the keycards they use are so weak that they keep breaking. You have to keep going down to ask them for a new card to get back into your room. Hopefully you don't have to go to the bathroom or take a shower in the night or morning because then there will be locked out of your room with no staff in the hotel to help you.

READ BEFORE BOOKING HERE!!

This place is a scam. I made a room reservation a month ago for 2 nights in January with no issues. They asked for basic info and card info, whatever. They haven't charged me anything yet and wont until the day comes. Fast forward to today I randomly decided to check my reservation to make sure I had still had a room for myself. I enter my last name and the confirmation number i was given. No reservations show up at all. I try to get a hold by phone, the number is not updated. I email them and the email doesn't exist / they're not accepting emails. I finally get a phone number to reach out to them and the guy that answers asks for my check in/checkout dates and my last name. Guy said he would call me back shortly. I never get a phone call back so I try calling back and i'm not able to get a hold of anyone. The phone doesn't even ring anymore so they blocked my phone number. Imagine had i not checked my reservation status today. I would've had no place to stay and they probably would have even taken my money so i would be stranded. Ive canceled my card and am getting a new one so they cant take anything from me. Please choose literally anywhere else to stay. San Francisco has so many other options

We had a room with own bathroom, but it wasn‘t really clean. There was no room service and no change of clean towels. The hole Hotel smelled weird.
The location was central but in the same street live a lot of homeless people and junkies. You can smell the human waste and should watch your steps.

Perfect location for my most recent visit to SF. I gave them 2 stars for service because they let me check in 3 hours early with no extra charge but they didn't clean or restock the bathrooms at all over the 6 days I was there. And forget about getting any extra towels. When the second member of my party arrived we asked for a second towel/washcloth for him but had to wait til the next day because the night guy said he didn't know where the towels were/didn't have a key for the linen closet. The keycards are very weak. I had to get mine reprogrammed almost daily. Also the front door ALWAYS requires a keycard to enter. That said the room looked exactly like the pics and the rates were quite reasonable if you're willing to consider a private room/shared bathroom setup.

Wish I read the reviews beforehand. Had much the same experiences. Appears to be an old hotel/rooming house that was updated. Fresh paint all around and new carpets and secure doors a plus. Windows filthy and no screen on mine. Old dresser drawers stayed open due to unlevel floor.

The location is good to get around easy. Walkable to a lot plus public transit options nearby (Muni and BART). But that area of Market St has its share of unhoused people and lots of open drug use and bodily relief. The street is really grimy. SF has a tough job keeping this area clean.

For SF, the room rate was decent, but be prepared to abandon basic hospitality expectations. Hotel amenities lacking. No coffee maker in my room and had to ask. They seemed annoyed at that, especially when I further asked for the associated coffee pods and cups. I had a room w/bath but no soap in shower (one small bar for the in-room sink). No room changeover or fresh towels over 3 nights. After the coffee maker incident, the staff had an unwelcoming attitude toward me when I passed. I am not a high maintenance traveler but just felt unwelcome there.

Very unclean. Health and safety concerns. My partner and I got scabies from this hotel. Now we have to go to urgent care before we leave the city.