The House Cafe Akaretler

Sat outside with my friend at night. Nice pizza, service and vibe. Sorry for late posting, it was in January, 2023.

Everything’s great about this place including food and cocktail list but i’d like the managers to check and actually fine some of their waiters due to them charging extra money for them to earn. As it’s been mentioned here earlier, the service fee is included to the bill but they suggest to pay extra 15% to 20%. And it seems to occur with everyone, like a casual trick they play on every costumer.

Für alle coffee junkies.. toller Kaffee und bester flat white 😭❤️ das Frühstück ist auch Bombe.. verschiedene Brotsorten von Vollkorn bis getoastetem türkischen Brot. Frisch und unglaublich lecker.
Ich wollte noch mal ergänzen, dass das Personal super hilfsbereit und freundlich ist. Ich war etwas überrascht über die schlechten Kommentare hinsichtlich des Personals. 🤔 uns haben sie sogar geholfen, wie man den öffentlichen Verkehr hier nutzt, wie man wohin kommt.. wir waren happy

The food isn't bad at all and the atmosphere is great but what a shame the service is terrible. We were seated inside and I wanted to order another drink and I kept trying to get the waiters' attention but they were too busy with other customers or laughing and chatting with each other. When I finally got the attention of one waiter, he ignored me not just once but twice. I felt like I was begging them to have my order placed! I later found out that the waiter was in charge of the outside area, not inside thus why he couldn't be bothered with me. Couldn't he have signalled me to hold on while he got a waiter in charge of the inside area? I would totally understand that but instead, he was just soo rude, ignoring me and looking annoyed that I tried to order from him. In the end, I placed my order with someone else. It just shows me how much the lack of professionalism and training is amongst the staff. I'm all up for tipping and service charge as I think servers should be tipped and paid a token of appreciation for their service and hard work but in this case, the service staff are utterly disappointing and lacking of manners. I also have to add something, we were given dirty glasses and we drank our beverages straight from the bottles instead.

Der Kellner war zuerst trotz sprachlicher Differenz (wir sprechen leider kein Türkisch) sehr nett und witzig. Als due Abrechnung aber einen offensichtlichen Fehler enthielt, kam er Recht ins Rudern, der Spaß war vorbei, auch wenn wir nicht kleinlich sein wollten. Schade für den Gesamteindruck.

What an awful and disgusting service! Dirty plates are visible from photos. Moreover waiters should definitely improve or learn some customer services etiquette! Otur 0 aldın!!!

The House Cafe is my favorite cafe in all lication in Istanbul. This House cafe in Besiktas district is so sweet modern desighned cafe on a very famous street with pubs. Excellent service, food is so tasteful and nice. The staff is so kind, happy and helpfull. Just addicted to this place 🥰