Barbican Estate Office

I gave only one star because the person in charge named Hassan Choudhury is not doing his job properly. I never experience this kind of problem before.
Ramadan Suma from Avondale Square

Office staff are useless on the whole, cleaners, gardeners and car park attendants very good but those I do not count as part of the office.
Poor communication skills (few bother using their email news letter) and poor complaints system.
Anti-social behaviour by residents or their guests even during lockdown not treated seriously. City of London police even attended due to many breaches in the garden. Strange attitude about noise prevention is ensuring a playground is just used by children with parents present and noise is not excessive. Guildhall School of Music in contrast has large signs saying it is residential area and noise should not be excessive.

Friendly staff all around, though not particularly efficient or thorough. They managed to get my name wrong on the doorbell three times in a row! On the other hand, the cleaners and especially the car parking attendants are exceptional.

I work there so I am biased- So will just say office open 11-2pm during Corona lockdown and I your blessed to meet me on the front desk you'll receive 10 out 10 service.

Quite pathetic the way the office staff responded to Covid-19, with any noisy flat updates allowed by companies not doing Covid-19 work regulations who made fanciful claims about work being essential during lockdown. One dubious claim was that a flat had no bathroom usable for 2 weeks of loud work when people were not meant to leave their residences. If their were residents in the flat they would have needed industrial ear protectors and a top grade face mask. And where could they go to the toilet?
Office also rudely never bother replying to any complaints.
Pretty inefficient staff in control of security maintenance and ensuring rules regarding cycling and even use of mopeds and scooters sometimes are followed. Actual cleaners and gardeners however do an excellent job as do car park attendants.