Westbrook Outlets

Old Navy was great. The store was organized, and the great staff was very helpful. The Pepperidge Farm store was nice, great staff. The Old Time toy store was wonderful as well as the other store we went to. The only thing is wish there were more stores.

Hard to rate - clearly a lot of planning and money went into this mall, but now it's three -quarters empty and is slated to close in a year or two. The stores that remain are in good condition, well-stocked - we saw J Crew, Eddie Bauer, and a few others. There's no trouble finding parking!

Their outlet stores are significantly cheaper than the clinton n outlets. I go here when I want a deal! Also, they've added mom and pop shops that have unique gifts/items. So fun to go through.

The grounds are clean and the various staff are friendly, but the term "outlet" here is misleading and not worth the drive unless you're looking for a very specific store.

Prices at Williams Sonoma, for example, are a joke considering what their already too high MSRP is, while the Pepperidge Farm store is often worth the trip to stock up on breads to freeze or cookies and snacks for lunches. There is also no eatery there anymore and very few actual stores, so plan accordingly.

A supposed multimillion dollar complete remodel is coming, but plans for when it will be done and what stores will be there when it is ready aren't available yet.

Hello Westbrook outlets be so kind and put motion detectors in your parking lot because it's shining into my window I live on Spencer plains road you could put a gate after the emergency room and a big fence around the outlets so you don't have to worry about break-ins the last person that leaves the parking lot to lock it nobody's going to break in the stores if you put a gated fence put alarm fence on it be so kind and do this please it's letting up the sky and shining into my window thank you please look into this if you do this I am a private taxi guy and I'll recommend your stores