Local Guides World
Photos
There are no photos for this place yet!
Reviews — 8
A fun expérience.a little bit of an information dump at times I don’t know that I retained EVERYTHING. But it’s lovely.
Hello,
Unfortunately we had a terrible experience. We were booked for a 12 bridges trip in Stockholm on Nov 1st and had absolutely no service on board which was offered according to plan.
At first the boat departed 30 minutes later which made us miss our later tour in the city.
Additionally, we had all windows of the boat fogged up and wet, so there was no way to see the sights outside on the shores. In addition to that the free views were blocked by Halloween decorations (spider webs and red „bloody“ hands on the windows…?)
When we asked for the windows to be cleaned the assistant on the boat said he needs to make coffee for the captain and doesn’t have time.
Lastly the Audio guide was not functioning properly for us and all our neighbors we were told just to listen in another language?!?
Basically all we did was to sit on a boat for two hours and wait to get off.
The lady at the port selling tickets was very understanding and communicated her apologies very well. Unfortunately she couldn’t refund our tickets because it was bought online. Therefore we kindly asked customer service to refund our tickets via online transfer.
Never got an answer.
Unfortunately we had a terrible experience. We were booked for a 12 bridges trip in Stockholm on Nov 1st and had absolutely no service on board which was offered according to plan.
At first the boat departed 30 minutes later which made us miss our later tour in the city.
Additionally, we had all windows of the boat fogged up and wet, so there was no way to see the sights outside on the shores. In addition to that the free views were blocked by Halloween decorations (spider webs and red „bloody“ hands on the windows…?)
When we asked for the windows to be cleaned the assistant on the boat said he needs to make coffee for the captain and doesn’t have time.
Lastly the Audio guide was not functioning properly for us and all our neighbors we were told just to listen in another language?!?
Basically all we did was to sit on a boat for two hours and wait to get off.
The lady at the port selling tickets was very understanding and communicated her apologies very well. Unfortunately she couldn’t refund our tickets because it was bought online. Therefore we kindly asked customer service to refund our tickets via online transfer.
Never got an answer.
This was our first boat tour here in stockholm. It was a good one especially if its your first time to come in stockholm.
Staff are very polite and the boat itself is clean.
Staff are very polite and the boat itself is clean.
We only had one day and wanted to see as much as possible of Stockholm - the boat tour "under the bridges" was recommended by locals.
+ we were lucky to get seats in the back/outside and thus had a good view
+ the tour covers a lot about the country in general and the city specifically - audio guides worked fine
- the tour took more than two hours and the boat turned halfway, that means you see everything twice. As a lot of the time you are just passing some houses/Appartments, the most interesting points have been passed in the first 20 minutes. It would be a great thing if more stops were added so you can get off after half of the ride.
+ we were lucky to get seats in the back/outside and thus had a good view
+ the tour covers a lot about the country in general and the city specifically - audio guides worked fine
- the tour took more than two hours and the boat turned halfway, that means you see everything twice. As a lot of the time you are just passing some houses/Appartments, the most interesting points have been passed in the first 20 minutes. It would be a great thing if more stops were added so you can get off after half of the ride.
Despite being an hour early we found the boat full when it arrived to our boarding dock. From the only seats we could find by a window in the back of the totally enclosed boat we couldn’t see anything (avoid the left; everything interesting is on the right) but worst was the carbon monoxide poisoning that entered and pooled by our seats, making the experience close to unbearable. Many beside us fell asleep while others more aware of the situation resorted to standing closer to the front of the boat where at least the air was more breathable. The experience wasn’t so bad for all on the boat though. My advice: do your research carefully ahead of time and choose your boarding site and seat wisely!! But probably the public ferry is a better bet- more fresh air and clearer views.
We tried to do this tour as part of the go city pass but they said it was canceled because of the ice/snow. Nothing you could do about that. So we did the royal canal tour, which ended up being underwhelming. Honestly wouldn’t have been worth the money if it wasn’t covered by the go city pass. We wanted to do the archipelago tour but we were told those tours are only on the weekend. The reason I gave this two stars was because the website’s information is basically all wrong. You’re better off going to the customer kiosk to make a reservation and ask for information. Perhaps these would be better in the summer…
The boat ride and views of the city are fantastic. However, the main reason we paid for the tour instead of riding the ferry around the city is to learn information about Stockholm. I don't know if it is the headphones or the headphone jack, but we tried multiple different seats. Several were completely broken so you couldn't hear. Others worked intermittently. It was very difficult to hear the tour. In hindsight I would have just taken the ferry and saved money.
Also the tour was very difficult to find. In winter there are several different docks and most are not staffed. We followed the directions from the email and the website. We were at the wrong dock. Luckily we spoke with a staff member who just happened to be getting off one of the boats and he helped us get to the right area which was a 10 minute walk from where we were. Glad we arrived early.
Also the tour was very difficult to find. In winter there are several different docks and most are not staffed. We followed the directions from the email and the website. We were at the wrong dock. Luckily we spoke with a staff member who just happened to be getting off one of the boats and he helped us get to the right area which was a 10 minute walk from where we were. Glad we arrived early.