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Al Wasl New - Shop #2 - Sheikh Zayed Rd - Dubai - United Arab Emirates

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Reviews — 8

Matine Khosrowshahi
at 2024 Apr 07
Matine Khosrowshahi
at 2024 Apr 07
As an Iranian I can confirm that the food is delicious and freshly made to order. Their Ashreshteh was delicious with the crispy caramelized onions. While the Joojeh Kebab was succulent and well portioned. The staff were also accommodating, professional and most importantly friendly. I can understand why this is one of the oldest Iranian restaurants in Dubai. I will definitely return.
Ulan Mukanbetov
at 2024 Feb 26
Ulan Mukanbetov
at 2024 Feb 26
Very good service, thanks to the waiter for offering black tea for free and in any quantity, which is rare in Dubai. Waiter also gave us Iranian soup as a compliment from restaurant. Delicious kebabs, huge portions. Come on an empty stomach. The prices are a little higher than average but it's worth it. I recommend this place!
Ala Alami
at 2023 Dec 08
Ala Alami
at 2023 Dec 08
Iranian dishes are served here. Nice and fresh bread. The grilled chicken and meat kababs are very delicious and tasty. Amazing salads and yoghurt. Excellent and fast service. Very reasonable prices.
Azucena Guve
at 2023 Sep 07
Azucena Guve
at 2023 Sep 07
Such a good place to have a meal, warning ⚠️ you have to go in a very hungry moment because I couldn't finish my plate, well served hahaha.
The meat was so juicy and delicious.
I took a fresh mango juice, the best I tried in my life, the yellow soup at the beginning again the best!!! I think It's my favorite typical restaurant for the moment.
Maricar San Juan
at 2023 Aug 27
Maricar San Juan
at 2023 Aug 27
We had a great dining experience in their Al Barsha branch. Food was great especially the lamb chops. We also ordered their kabab platter and it was very good as well. I think the guy who assisted us was one of the owners. He was very attentive and nice. We will definitely be coming back and try other food on the menu.
Rizwan Hussain
at 2023 Aug 26
Rizwan Hussain
at 2023 Aug 26
AVOID!

Do not come here if you plan to come with children. Not family friendly. And not honest - phone lost.

The true nature of their customer service really shows when you have kids and they favour certain race customers over others. I attended here with a large group, odd 20 of us including the kids.

The restaurant had enough seating to accommodate us. However the table next to us had a cover of 4. All adults. And the moment we sat down the lady signalled to my wife we are too loud. Our baby was crying. This is said to be a family restaurant mind you. We were trying to settle our 7 month old baby, but the lady seemed to be in distress by baby noises. Our full party had not arrived yet. Me and wife apologised and continued to settle our baby. Though-out our meal the lady was giving unpleasant looks due to the noise coming from our party. But as I mentioned we were a party of 20, the restaurant had accepted our cover and we making the accepted level of noise 20 covers would make.
We had a toddler with us, 1 year old. He’s at the active stage and was wondering around with his milk bottle, around our table. He dropped his milk bottle near the nearing table (same table unpleasant lady was sitting). As he went to get his bottle back, the man from the table said can we control the baby and keep it down. I said I am trying but you must understand he is young. He replied but it to much i want peace. So I responded, maybe fine dining or a home dinner might be more suitable. To which he got aggressive towards me in his tone. So I responded to him “be quite, you can’t control our experience”. They stood up and shouted across to the owner to come to his support. This is where the customer service really deteriorated. As the owner came over and identified himself and did not attempt to hear us out only the other customer. I’m not sure what they discussed as both were speaking in their own language but the owner said “you have no right to speak to him and tell him this”. I said you don’t know what I said and you haven’t heard my voice in the matter. He said “I don’t need to they are not evil they are doctors”. What does that even mean. In any case, we had finished our meal and we’re trying settle our bill. Yet the owner said please just leave you have no right here. And honestly was babbling towards us. Saying are trying to teach him English. Really bizarre statements. But essentially he decided he will take our money as we were settling our bill and saying you’re no longer welcome here. Others in my party were trying to explain to him what has happened but he just didn’t care or want to listen. He obviously had his bias nature in the matter settled. So I advise all in my party not to waste their time, we just have leave this in a google review to inform other potential customers. Our waiter on the other hand was very nice and accommodating, the manager/owner just horrid. As I mentioned the Google review thing, he said he don’t care and just get out - which says a lot, especially seen as our taxis hasn’t arrived in the middle of UAE summer and half our party were kids. My response to that is, don’t bother responding to this review in which case. In my 10 years plus coming to emirates, I’ve never experienced such insolence towards another person, let alone customers. So in summary, avoid this place if you’re ethnic, have a family or value customer service and general human kindness.

The owner is not a nice person, horrid individual and not at all a representation of UAE hospitality. In fact the complete opposite. UAE hospitality from all is amongst the best.

Finally, to top the night off my nephew left his phone there. However, their personal feeling towards us was still apparent. As my sister called to ask the restaurant but they abruptly said no phone here and disconnected the call before she could respond. FYI. Find my iPhone tracked it to the area. So we lost a phone on top of a already ruined evening.
Love Kabab Koobideh
at 2023 Jun 30
Love Kabab Koobideh
at 2023 Jun 30
Caspian Kabab Restaurant in Dubai boasts 4.4 stars from 570 reviews on Google, all of which were quite positive and made me excited to try the restaurant.

The nearest metro station is Mashreq, which is right between the stops to get to Burj Khalifa and the Marina. The particular area where the restaurant is located is residential. Unless you live here, you’ll have to go out of your way.

When I entered, I was greeted by an Iranian waitress who spoke to me in Farsi. She was amazing, consistently checking up on me without being too intruding.

A koobideh dish in Caspian costs 48 Dirhams (£10.51), which is reasonable. But my total bill amounted to 68.75 Dirhams (£15.07) because of hidden charges that weren’t made clear when they were offered. Without me asking, the waitress gave me a bottle of water and told me to get my starters from the salad bar. I assumed they were free — until I saw the bill later.

I wasn’t able to finish my meal, leaving a quarter of koobideh and a bit of rice. The koobideh was medium-sized, so it was really the salad bar and the starters that filled me up.

The quality of the food wasn’t amazing. Although the koobideh was juicy, it lacked a bit of flavor. The tomato was barely grilled and some of the items from the salad bar were stale. The food wasn’t a disaster, but certainly not among the best I’ve had.

The highlight of my visit to Caspian was the service. I enjoyed my dining experience, but I think there are a couple of things it can further improve on.

Watch my full review for Caspian on Youtube at youtu. be/ C14p67fmZS4

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