Popeyes Louisiana Kitchen

Manager Lisa of this corporation refuses to pay employee wages from 2021when he was a minor after agreeing to pay employee. After not honoring back and forth communication with employee's parent from 2021 until today, a small claim will be filed in district court against corporation. Really sad.

I had made a Uber eats pickup order and to make a long story short, they gave it to someone else. No verification that it was theirs or anything. My boyfriend who was picking it up for me was ignored most of the time he was there and then told they couldn’t remake it because the initials on the ticket said DLV which means delivery. My boyfriend does door dashing part time and I work in the food industry as well and we both knew that DLV clearly meant the order was placed through a DELIVERY SERVICE app, not meaning it was for delivery. But even so, this “dasher” that came in to get it would’ve had no identification or proof he was a dasher picking up my order. Meaning this location does not check and verify dashers before food is sent out of their restaurant. After calling Uber and getting my money back, I called the restaurant (took me 6 times of calling to get a hold of them) and told them I was replacing the order and to not give it to anyone except my boyfriend. She assured me that it would get to him and it did but not without an unnecessary comment of “well it’s a good thing she called first.” It’s not my job to make sure MY food goes to the right person and I should not have to call to make sure it does.

The employees here are on point! Everything was pretty fresh and didn't take too long. Staff is kind and helpful. The food was great. Better than other Popeyes locations. Don't forget to use the app for some discounts. Will be back!

this place is the worst popeyes i’ve ever been to. the manager is absolutely the WORST part of it. she is rude, and not the right fit for a leader’s position. the way she treats her employees are shocking, may i add.. the chicken is a straight GREASE BALL. i spent nearly $14 on a meal that i completely threw away. the chicken is beyond oily, the fries are cold and soggy even after being made, and overall nasty. also.. they only ever have ONE register open. even when they’re packed (which is around lunch hour) spend your money elsewhere.

I went to buy fried chicken at noon today. I bought 14 pieces of fried chicken and two large boxes of French fries. They didn't even give me a packet of sauce. I asked if I could get a few packets? Because I had 14 pieces of fried chicken and French fries, the lady said that I had to ask more to charge them. There was no sauce for the fried chicken. All the sauce was for the fried chicken wings. I hope the boss can explain to me what it means that fried chicken does not need any sauce. Only fried chicken wings have sauce. Since it is a store, customers are the most important. This employee is discriminating. I hope that the boss or the company will ask the employee to receive good service training instead of treating customers with such a discriminatory attitude. Very uncultured and impolite. Very discriminatory against customers!

HORRIBLE FOOD AND SERVICE on several occasions but this tops it all! We ordered a 12 piece FAMILY MEAL. When we opened the box, we saw there were 10 wings and 2 breasts (photo attached.) Charging $42 for wings is ridiculous. Overall quality and service has greatly fallen and we will not be returning customers.

I used to like this Popeyes location a lot, but the quality has fallen precipitously. Today, I ordered a 10-piece meal, and I got 7 wings and 3 breasts, all of which were far from fresh. (See photo.) I'd never seen anything like this before, and it's the first time I've ever drove back to return food. I didn’t get an apology nor any attempt to make things better besides replacing the order.

Food wasn't fresh the last two times I ordered from here either, and I chalked it up to everybody having bad days once in a while. But this franchise has reached the point of not caring but also being disrespectful to its customers.