Fair Work Ombudsman

Useless clearly underpaid redundancy and entitlements and took no action.

These guys just take the word of the employer and don’t use evidence from the government that an underpayment has occurred.

Fair Work Ombudsman seems unwilling to help some people who are experiencing a sham contract. I talked with both Job watch and the officer from FWO Assessment Team, even though they know I am in a sham contract, they don’t want to help me. And...I was directly been told “this is very common in Cleaning companies..., but, sorry...I cannot help you” ...

This number for the FWO is apparently not taking calls.. ever. Tried contacting them 3 times in the span of a year for different reasons - Email or call - No response. Ombudsman in Fair Work seems to need KIND, UNDERSTANDING and RESPECTFUL staff. Not the ones currently employed, obviously not helping anyone reaching out.

The FWO removed my scathing review. A useless organisation and most of the staff are incompetent, hence they shouldn't be in those roles. They are essentially getting money fraudulently if they cannot do their jobs properly and haven't asked for assistance via email to get better training. They wouldn't help me get back thousands of dollars from one employer and I also had issues with a 2nd employer underpaying. The investigators couldn't comprehend the clauses of the EBA and in the 2nd case an Award. And they refused to ask for necessary information from the employers. I was rotated around 11FWO staff members who covered one anothers backs, while I was trying to get my back pay. The head of the FWO should be removed and replaced, as she was put in by the Liberals to my understanding and is not doing a great job, at helping Australians get their backpays. I was told this by someone involved with the unions, and someone from a law firm said the FWO use to better run prior to the current head being put in place. Wish I didn't have to put any stars at all. Suggest people write to Anthony Albanese, the head of the Greens, Advance Australia and even Pauline Hanson. If we cannot get our back pay then the government misses out on our taxes which is needed for hospitals, schools etc.

Useless department. I didn't even get a penny back after lodging for more than 1 year 3 months and this week emailed me that not proceeding the Compliance Notice towards my X-employer. What a "FAIR WORK" - wasting tax payer money.

Essentially just a call centre that's trained to tell people they can't help you. Like another has said, waste of tax payer money. Doesn't ensure our community is treated fairly at work at all. The reps don't know anything outside of the vague information on their website, so don't bother wasting your time calling/enquiring