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Top Computer stores in Alexandria, United States
Top Rated Computer stores in Alexandria
Top Reviewed Computer stores in Alexandria
Reviews
Eric was fantastic and he charge reasonable price to fix my computer he was very knowledgeable he gave me other options and I went for the best fit for my needs with his recommendation. The only thing I didn't like was walking up a set of stairs I am up middle woman carrying a 10 lb plus computer was a little much for me. An elevator will be a great feature. Or maybe i need to purchase a dolly next time.
Eric was great. This is the third product that I have brought for service over the last 4 years. Everytime, I feel like all my questions have been understood and addressed. Eric takes his time with his customers and I have never felt rushed. This is the only place I bring electronics for trustworthy service.
I called, and received the perfect advice. I was sold. I went in to have the work done. As a work from home person, I needed a quick turn around. The promised it to me fixed in a day or less. A few hours later, all my repairs and upgrades had been completed. Amazing shop! Highly recommend. Knowledgeable staff. Next issue, you're my new go-to.
Phenomenal service. Friendly, knowledgeable, and efficient staff fixed my 8 year old laptop in a couple days for a reasonable price. They also returned it completely cleaned and dusted - like new.
Highly recommend this place. Thanks!
Highly recommend this place. Thanks!
BRING YOUR LAPTOP HERE! Honestly, this place is in another league, compared to typical computer-repair services I've encountered. Whereas those places can take forever just to diagnose a problem, and frequently end up charging you more than the price quote, Eric, Mike, and the other technicians at LapFix are smart, hyper-efficient, and honest: the total cost for the work I ordered came in well under my expectations, and was done in around 48 hours. I'll never use another repair service again. Awesome group of sharp young guys running an awesome service!
They got the job done and delivered on what they said they would do. So points for that. But to say the customer service experience was disappointing would be an understatement. Just utterly missing the mark on some really basic customer relation skills.
Great team over there in LapFix. Very knowledgeable and was able to built me a custom PC with the parts that I brought to them. PC hasn’t had any issues since the install.
Mike built me an amazing gaming PC with all the specs I wanted. He explained each choice thoroughly, ensuring I understood the reasoning behind it. Thanks to his guidance, I now have a PC that exceeds my expectations in performance and aesthetics.
I am rather handy with computers. I started out my professional life as a Network Engineer almost 30 years ago. Yet, even today there are computing problems that even I cant fix. Since the days of Windows 3.1 I have been bringing the unfixable to be fixed by Intellect Computers. Five stars is simply not enough. If your computer is broken and your nerdiest friend cant even fix it, then bring it to Intellect Conputers.
Thank YOU. Was finally able to get my data for my work that i needed. My USB was broken and they were able to recover the data from it. Not sure how they did it but it is like magic! Thanks again! Also look at this STORE it is like NASA!
This place is honest and upfront. Refused to exaggerate timeframe it would take to complete the work, even when competitors did. Charged way less than others, and did not overbill or come up with extra "work" that needed expenses. Highly recommend.
These guys are not trust worthy. They diagnosed my laptop for $65 and gave me a $480 estimate for repair. On the phone I was told my GPU and OS needs to be replaced. I pick up the laptop and was told the motherboard is bad.
I went somewhere else, and for $150 I got my laptop running with a few upgrades.
I paid LapFix $65 for them to lie to me. Hope no one else goes through what I went through.
Contact me and give me a refund!
Pic added of the laptop that needed $480 work.
I went somewhere else, and for $150 I got my laptop running with a few upgrades.
I paid LapFix $65 for them to lie to me. Hope no one else goes through what I went through.
Contact me and give me a refund!
Pic added of the laptop that needed $480 work.
Exceed expectations. Great customer service and good prices. Transfer my data to new computer quick while communicating with me all the time. Faisal and George really did a great job and on top of that really friendly. Definitely will go back again.
I reached out to my FB community - and 3 neighbors reached out to tell me about Intellect Computers. I am so glad I went. The fixed my computer screen and I am back in business ! Thank you again!
Stay away from them! Their service is really bad, especially they guy at front desk ‘ john’ . They fixed my laptop and changed me $139 and when I asked about the issue and what they fixed? they tried not to explain to me, they say your laptop is fixed and you just take it. I said I need details about the problem and what did you fix but they only wrote “rest hardware” and didn’t explain anything else and they changed me 139 for this.
Totally non professional people, they are there only to steel money.
Totally non professional people, they are there only to steel money.
Intellect Computers did an outstanding job fixing an older and difficult to work on Xerox laser printer. They were even able to find and replace a part that was difficult to obtain, and even more difficult to swap out, requiring a complete disassembly of the printer. Despite this, and the amount of labor involved, they still charged a reasonable fee. I highly recommend Intellect Computers, and will certainly use them the next time I need professional assistance.
Excellently well-done museum showcasing Harriet Tubman’s life and multiple accomplishments
Great person good service I would love to come again
We came in with an emergency for personal service and Taha was EXTREMELY kind and helpful. We are so grateful for his kindness and his quickness to help us.
Been using these folks for your to grow my business. I am a happy returning customer and would recommend to anyone.
Great Customer Service!
Brought in a busted laptop and they addressed my concerns quickly and professionally. I would definitely trust them with my computer again.
Amazing customer service... helpful and resourceful
I am impressed with the hard work and professionalism of this business. RECOMMEND!!!
Customer service is everything, I'd give them an 8 if I could!
NexGen Geeks Lorton, responded quickly to my computer issue. And completed the task immediately. Will be contacting them for any of my computer needs this day forward!
Jim and K where a pleasure to work with. They worked hard and fast to upgrade our WiFi system.
Great service! They will get fixed even your black and white TV! totally recommend for any computer related issues
I've been here twice for minor repairs and had good experiences. Competent, honest and friendly service.
6 April 2016: To remedy my computer woes, on two occasions, Bogden came to my office. He's a little difficult to understand as he speaks "today's youth"–––not so clear and with syllables running together–––but did an excellent job correcting the trouble.
Their fee was reasonable, and they were pleasant! The next problem I have with my computers, I'll phone them again. I do commend Computer Helpers!
–––Richard S. Otto
Their fee was reasonable, and they were pleasant! The next problem I have with my computers, I'll phone them again. I do commend Computer Helpers!
–––Richard S. Otto