Top Doctors in Burnaby, Canada

call them I dare you😹 they’ll hang up while ur talking such a loser business

Dr.Nguyen, my first doctor when i came to Canada ,He is one of the best & very accommodating, ill never forget that back 2009.Thank you Doctor.

Staffs are great and professional. My family doctor Dr. N. is the best. So very thankful to have him.

WOW !!! 2.1 , Someone best get their act together. The receptionists are completely clueless , they complicate things more than they need to.

My parents, who were former patients, haven't visited in the last 3+ years and are automatically removed from the register. This condition was not communicated to patients upon registration, nor was I reminded before 3 years period. When I inquired about re-enrolling a former patient, reception deflect us to seek assistance elsewhere, and don't come in here or try to make appointments, but to simply go away and look else where. My parents are elderly and simply forgot to attend their annual check-ups. I work and study at a university in another province, so it is partly my fault for not returning to Vancouver frequently enough. While I understand that the BC government struggles with training more doctors and there's a shortage, this cold response and redirection are unacceptable.

Does every other clinic in BC operate in the same level of patient care?

Worst place ever. Before visiting this place highly recommend to read reviews to avoid wasting your time. They scheduled for me a phone call, afterwards I received an email with details about my appointment with a doctor and never called back. And this happened twice. I would like to make a formal complaint regarding the quality of care at this clinic at Patient Care Quality Office in BC. At least they will get checked and later on in the future be more responsible when it comes to their patients and treat everyone equally. Clinics like this should be taken their license away.

I was first unsure when deciding if I would book an appointment in this clinic because of the previous reviews. However, I had a wonderful experience with one of their doctors (Dr. Chakera) on a phone call appointment. Yes, the call was a few minutes late but it is the same with my GP and almost all other doctors.

The only downside I think is that currently everytime I book on their online booking, there are no dates available. I tried calling as well but unfortunately no one answered.

I was surprise to find so many negative reviews. Well, my experience is different. I have been a patient to this clinic for 23 years (Dr Canderle is my doctor) and, of course, everything has its ups and downs, but in general I could say this place is magnificent.

I prefer going to walk ins as their doctors have been more caring and helpful and more accessible than my GP. Station Square medical is conveniently located near metrotown and is a decent clinic. I've been here many times and have been treated relatively well, so I'm surprised to read such vitriol in some reviews. Before the pandemic this clinic accepted walk ins; however, since then it appears that in person visits are accepted only if absolutely needed and only after a phone consult. This may bother some but it is subjective. I do not mind the phone consults although I agree that various doctors often call late. I thought that one doctor forgot about me but he did call hours later and after he was supposed to end his shift. They are busy.

I recall that during one phone call appointment Dr Govindasamy said that unfortunately she needed to assess me in person before deciding whether to give me a refill of my prescription. I was disappointed to be denied a simple refill but, as a health care provider, I understand her clinical rationale. When I met her in person she was just as friendly, polite and professional as she was over the phone. I received the prescription. I would recommend her but the clinic's appointment booking protocol needs improvement.
Perhaps when there is a refill request to be made by a doctor who does not know the patient, the doctor should agree to see the patient in person rather make them first call to hear that they need to call again to schedule an in person appointment.

Overall, I will still continue using this clinic and recommend it to others who also find it convenient.

Awful, but atleast it's something. If I had a choice, I would have switched doctors years ago, but we are stuck with this one because of the shortage of family doctors

Friendly receptionists but some doctors here didn't have enough patience and professionalism to hear their patient out and jump to judgement very quickly.

I was concerned when reading some of the negative reviews about the clinic when I visited the clinic. I was pleasantly surprised by my 3 visits (2 telephone, 1 in-person) of the care and follow ups that I had received. Dr. Sung had been very thoughtful and caring in taking care of my ailments. The reception staff had been patient with my queries as well. I would definitely trust my life with the staff in this clinic.

This is clinic's doctor is the worst doctor I have ever met. He is my parents family doctor. My mother went ER and the doctors from the hospital asked us to follow up with her family doctor to have further assessment, but!!!!! the doctor from this clinic said that my mother does not need any further assessments. And his assistant told us that the doctor will take the vacation very soon, we cannot make any appointment until two month later. This is very frustrated. DO NOT COME TO THIS CLINIC!!!!

I have been Dr. Hisao’s pt. for over 20 years. When covid happened he started refilling prescriptions over the phone and has continued this practice which I really appreciate because before covid he made me come every month to get script filled He sees me twice a year for a physical instead of every 30 days. Now I would appreciate if he would fill all my scripts for 90 days instead of calling once a month or tell pharmacist to fill every month for 90 day. Then I would only have to call every 90 days 😊, in this busy world. Thx for the changes Dr Hsaio

I tried to make an appointment to see Dr. Hsiao for a check up but was quite disappointed to find out from the receptionist that I was dropped as a patient for not having visited Dr. Hsiao for over 7 years. (I haven't needed to because I never got ill enough to warrant a Doctor's visit). The receptionist claimed that they don't keep records of patients who have not visited for over 7 years and I was turned away and was told to go to a walk in clinic. I would often take my mother to see Dr. Hsiao to fill her prescriptions so this was quite surprising and disappointing.

The worst Doctors I have ever had it's as if he wants you in and immediately out, his answer to everything is "you're fine" when there is clearly something wrong, I always get a second opinion afterwards a visit and a real doctor finds what the issue is right away, I shocked how he still has a practice and the secretary is extremely rude and should not be dealing with patients.

I’m giving only 1 star because of the receptionists rudeness and lack of care for patients! They hung up twice, ( even tells you is going to do it just before actually does it in the middle of you speaking to them) disregarding the need for a patient to be seen. Have been trying to see the doctor for a week and a half for follow up care needed after already been at the ER, so much for having a family doctor! They don’t care about your present health situation and just give appointments weeks ahead regardless if you need to be seen at the moment. ( even if it’s all booked up there, there should at least show they care about your medical situation at present, show some humanity!) Absolute carelessness and rude. Extremely poor communication skills! Doesn’t belong in an environment where you need to interact with others. Terrible place! I highly suggest everyone else that’s looking for a family doctor, go somewhere else where they’ll care about you, the patient!

As you can probably tell I don't normally write reviews the medical attention and care that a patient deserves is not provided at this clinic. I would not recommend this office to anyone.

The female doctor I spoke with should find a different profession because she clearly doesn't care about the well-being of patients who visit this clinic. I came in to have a prescription, which I've taken for several years with no issues, renewed, but the doctor (who I'd never seen before) refused to renew it for me unless I agreed to have an invasive physical examination right then and there. When I explained I was uncomfortable and didn't want a total stranger doing that kind of exam on me (I have my own GP for that) and that I'd been taking these pills without any previous issues, she got incredibly defensive and REFUSED to renew my prescription. I had to go to a different clinic. Waste of time and left me feeling horrified and disgusted. I will never return to this clinic, even for a different doctor.

Doctors are great, but receptionists could bo a better job with their communication skills and thus my low rating.Questions asked to the receptionist are not answered clearly, especially during this Covid period.I had scheduled a visit to see my Dr. Only to physically show up and be told it will be over the phone. This was not communicated by the front desk and was a big inconvenience. In another follow-up call the assistant claimed to have answered my question, but i had to repeat it three times.Whereas the doctors are stellar, the front desk could do with a communications brush-up.

DO NOT TAKE THEIR PHONE CONSULTATION. They will tell you nothing on phone. You will end up wasting your money and time with this medical clinic. They are super rude, they just take phone call appointments and will not treat you as human. I was surprised with phone call appointment as they didn't solve my issue and charged with hefty amount. Save your money don't give them any business. Goto any other medical clinic if you love your health. Stay away from station square clinic.

he checked my temperature and told me i had the summer flu without asking about any of my symptoms. i went to the er the next day and turns out i had a serious kidney infection. don't recommend at all.

I had no idea why the ratings had been so low. Dr Foo was thorough and meticulous. As with any good walk-in physician not knowing the patient's complete history, she was risk-averse and conservative, but she seemed to be making all the right decisions within that framework. I didn't encounter any difficulty with the receptionist either. On a Saturday afternoon there was almost no waiting. With nothing to complain but everything going smoothly, I am left with no choice but to give the highest rating.

Honestly it's a very strong 4 star. I would not give more then that because of the waiting time. If I have an appointment for 4:20 pm i expect to talk with doctor few minutes later, but 45 minutes delay, it's too much. The receptionists crew is really friendly. My doctor was really nice too. I didn't see any other issues, except time of waiting.