Top Furniture makers in Louisville, United States

We can’t get enough of our Bassett furniture! After remodeling our first floor I was in need of a new couch and dining room furniture. Kim was amazing! She worked around my busy schedule to help me find the perfect pieces for our house. She has great taste, is very easy to work with, is kind and professional. I hardly ever leave reviews but she definitely earned it. Thank you for making this process easy; the hardest part was waiting for the furniture to arrive!

We started looking at living room furniture 9 months before making the purchase. Kim Gable, our sales person, was patient with the delay. As soon as we were ready, she came to our house to finalize measurements and the layout. We are so pleased with our new furniture!

Horrible furniture manufacturer, I contacted their cororate office and did not get a response for weeks. When I did finally get a response they told me it was the seller that would have to resolve my issue. I bought the furniture over a year ago but immediately had fabric issues. I got little balls all over the couch, called the seller (Furniture Fair) and was told this was normal and that I should shave the fabric. I have purchased plenty of furniture of the years and I have never had to shave fabric. I continued to complain and they eventually brought out new covers for the coushions and had someone come put them on and "shave the couch". It did not do much, the problem persisted even with the new covers. I again called Bassett and I was sent to their customer resolution department where I was told to leave a message (during business hours) I might add, but I never got a return call. I would stay away from Bassett furniture, their fabric is awful and the will not warranty it. I have spent $2,000 + dollars and I am stuck with awful furniture. The seller Furniture Fair and the Manufacturer, Bassett do not care about their customers. I will tell everyone I can using every vehicle there is to communicate about my experience. STAY AWAY from Bassett, they only want your money they have no interest in your satisfaction.

We loved working with Kim Gable at Bassett Louisville to update our entire living room with all new furniture, rug, lamps, etc., and we are so happy with our new furniture and how it all came together.   Kim was extremely easy to work with, always welcoming, went the extra mile to make recommendations, and her patience while we made decisions was unending!   Would highly recommend Bassett and particularly Kim Gable if you are looking for home furnishings for your home.

We recently purchased a new sectional and ottoman from Bassett, and are so pleased! Kim Gable helped us through the whole process, including coming to our home to help us pick out the right fabric and colors. The pieces arrived in a little over a month and delivery was smooth and easy. We have purchased several other items from Bassett over the years, and even with 3 boys and 2 dogs, it holds up so well!

We recently furnished a new home needing furniture in each room. Our purchase consisted of lamps, rugs, bedroom sets and living room furniture. Lee F was a wonderful support with Bassett for us. She is kind, thoughtful, talented and passionate about helping the client. She supported us throughout the entire process. She worked with the delivery and it went flawless with an unbelievable delivery person, Julian. The furniture arrived pristine and set up perfectly. The furniture is excellent quality and works well with achieving a cohesive look. We love all the choices Lee helped us purchase and are so thankful we developed a working relationship with her in Louisville,KY. This was a great investment!

We had a great experience at Bassett Furniture with Kim Gable. Everyone was very friendly and attentive, but not pushy at all. We worked with Kim on choosing and ordering a new sofa and chair. Over the course of a few days when we were making return trips trying to decide, she went above and beyond in listening and showing us many different possibilities. It really helped!!!

We LOVE Kim Gable! She goes way above and beyond to answer our questions and make sure we are comfortable with our purchases. She is an excellent designer who listens to my ideas and turns them into reality. She is very nice, honest and not pushy. The staff at Bassett Louisville goes the extra mile to make sure we are taken care of and we appreciate that so very much. Most importantly, we are very happy with the finished product, not only the way it looks but comfort and quality. We are long term, repeat customers that will continue to shop at Bassett.