Top Telephone companys in Newark, United States

Worked with John Tripp. He was very helpful and knowledgeable very nice to deal with would highly recommend.Will always shop at this location for sales & service. Thanks,

John Tripp was absolutely amazing. He was very thorough and welcome and also great conversation and knowledgeable. I cannot thank him enough for all of his assistance. I highly recommend John!

Great staff, large selection of phone and gear

I have had a cell phone since the year 2000 and with all of my customer service experiences over the years with multiple providers none have been as amazing as what I have received at this store with their representative Aaron! Amazing doesn't even begin to describe how he went above and beyond to ensure all of my information was transferred from my old phone to my new phone. He stayed late (like 3-4 hours late) to complete the set up and the next day on his day off he went into the store, gave me a call to ensure my new phone was working properly, walked me through acceasing my backed up info and was just truly kind and sincere during the entire process. He never showed a hint of impatience or frustration, and he was so committed. This was by far theeee best customer service experience I've had! I sincerely appreciate his help. Our phones are the keepers of so many emails, photos, etc, and he truly exhibited care and compassion for my need to preserve important info. Huge thank you to Aaron👏🏾

Aaron Correa, a wireless sales consultant for Verizon at 379 E. Chestnut HIll Rd, Newark, DE was most helpful to me this afternoon when I thought I had a problem with my old phone. He took the time to listen to me and then investigated to try to figure out the problem. Situation was resolved easily and quickly. He also gave me additional information which I had been unaware of all these years. So patient and helpful and all without charge. I appreciate that kind of service!

Came here because my sims card failed. So I needed a new one. Never greeted, never spoken to until I asked if they worked there.

It’s possible they weren’t aware I needed assistance. Then I let them know exactly what was going on with my phone and attempted to say I needed a new sims card. Before finishing my sentence I was rudely cut off and was told that I didn’t need that because “he had seen this before and knows how to do is job”
His words not mine.
He then “assisted” me by resetting my phone without telling me and also assured me that he knows how to do his job and I needed to let him. All the while I was confused but still trusting him.

The staff paid little attention to me and spoke about what food they were going to eat for dinner, and parties and their “privileged life”. Again, not my words. One sat on their phone, the other scrolled through my phone.
After about an hour, I was told I needed a brand new phone and there was absolutely nothing they could do to fix my phone.

Frustrated, I thanked them for their time, went home and called Verizon customer service, took me a total of 15 minutes to fix my phone and I used my old iPhone 6 sims card to get my phone working again.

Staff was extremely unprofessional rude and unpleasant. I would expect this behavior from teens but not adults in their late 30s

The people at this location have consistently been knowledgeable about every aspect of cell phone communication. When Ai needed help replacing a lost cell phone, they hooked me up, helped me find my list phone and helped me add a second line all in a short period of time. They totally saved me.

Wow amazing customer service from Ronald i will definitely recommend this store for the best customer service they provide as a team

Bruna was very kind and helpful.. complete satisfaction: I recommend it to everyone

Great customer service and I think the guy that helped me was named Ronald. Very professional and courteous.

John Tripp was amazing! He was patient with all of our question and knew how to set everything up really quickly. Honest guy and would highly recommend him to my friends and family.

Terrible don't buy a phone here. They told me 6 gigs of ram turns out it was 4. I was forced to buy the phone or change my number so I bought it, can barely listen to music because the headphone slot is faulty. There's more, but you get the idea.

I mean a government phone and I had a problem with the phone they told me to go to this company the girl did not want to help me she wanted to charge me. That location is at 153 ferry Street Newark New Jersey. I went back again they tell me it's a different company same name on a different color she told me no she's not going to help me do what my carrier keep telling me to go to use guys youse guys don't want to help that's why I want to put you guys on Facebook and I want to tell people on Facebook that girl is going to try to charge you the work on your phone and if not supposed to be charged government phones she wanted to charge me $12.50 to look at I told her you can't not do that she told me to get out of this store she did not say it in a nice way she said it had nasty way both types

Wow, this store has everything! Staff is great. please don't go away

I visited the Verizon store in Brookside today and had such great service by a gentleman named, Jeff. He was patient, kind and very informative.
He worked with my needs and concerns and I left a happy camper.
All of the gentlemen that were working were very pleasant.
I would recommend that location to anyone looking for Verizon service changes and new service. And I’d definitely tell them to ask for Jeff! He’s great!
Thank you Jeff!!

I bought in a new tracfone and my old tracfone (3G) because I couldn't transfer the data or minutes. The tech in this place was awesome; not only did he get the job done, he was also able to transfer over my minutes (1100) to be exact. Didn't get his name but the date was 12/24/21.