Top Cell phone accessory stores in Washington, United States
Top Rated Cell phone accessory stores in Washington
Top Reviewed Cell phone accessory stores in Washington
Reviews
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Fast, efficient, friendly and AFFORDABLE Service!! Willy was awesome! I would recommend for every electronic need!!!!
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While this repair shop offers quick fixes, it's crucial to clarify in writing or get clear confirmation from the owner regarding their policy on screen issues post-repair. There seems to be a discrepancy regarding the cause of the problem with my screen. Despite my screen being in perfect condition with no drops or added pressure, the owner suggested an inside crack as the likely cause, which is puzzling given the presence of a glass screen protector on the device. This raises concerns about potential charges for additional repairs at full price if anything happens post-repair.
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Store closes at 7:30 not 8, they should change that before someone pays $40 round trip for an uber. They’re also apparently out of Routers anyways, so that’s great.
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This is easily one of the worst experiences I've ever had dealing with customer service period. This isn't a "real" Verizon store, but an authorized reseller called Russell Electronics, one of the worst vendors in DC. We went in to upgrade our phones, and were told we were getting a free upgrade. Wifi for the employees tablets kept cutting out, there was a mass of people waiting unable to get help, and the manager stayed in the back the entire time. After we got our phones, Verizon told us a few days later they never received any information from Russell and we had to pay for the entirety of the phones.
I disputed the charge and Russell Electronics has now claimed that we signed up to buy two brand new phones, despite the fact that we turned in our old devices for an upgrade. Every review of this store is understated, do not ever go here. They will say give them a second chance like every other review for this store, but do yourself a favor and avoid at all cost. Verizon would be best served canceling their contract with this reseller, who somehow makes a massive cellular company seem honest because of how bad it is.
I disputed the charge and Russell Electronics has now claimed that we signed up to buy two brand new phones, despite the fact that we turned in our old devices for an upgrade. Every review of this store is understated, do not ever go here. They will say give them a second chance like every other review for this store, but do yourself a favor and avoid at all cost. Verizon would be best served canceling their contract with this reseller, who somehow makes a massive cellular company seem honest because of how bad it is.
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Thank them so much for working very fast & affordable I am filled with smiles cause my phone is back like it never left!!! Thank you so much repair center I’ll be visiting again!!!
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This place is supposed to open at 9am. I got here at 9:45 and it’s still not open. 9:58 and still not open. Verizon was supposed to send me a modem but they somehow screwed it up and I can even pick up the damn thing because the store isn’t open when it’s supposed to be. Can google fiber please come to DC so we have more options for internet!!!
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Great location.good customer service
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Incorrect operating hours on their door QR code. Called several times yesterday to confirm their hours: no answer. Show up just before 9am (when they open according to Verizon’s own website and the store’s individual website.) not a soul in sight. Check the reviews on the Verizon site and you’ll see. They do not open on time. Complete disregard for customers. Deciding not to get Fios now.
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This place is honestly a life saver. The staff is always kind and understanding. I will continue to come because of their great service!
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I brought my last 3 iphones, and bout 10 cases from them. They are helpful and sometimes will work with you. Greatly appreciate them.
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I do all my cell phone purchases from here.
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The outcome is always amazing, they don't rush they take their time. They always give you affordable price. you don't even have to go home and wait you can stay here.
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Great location & great customer service! They were very quick and efficient when fixing my phone. They also have a lot of nice products to purchase
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Good store .good service
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Willy & Jimmy,, are the best in the City I live in Ann Arundel County, me & my sister dove for a hour to get a phone repair, & body oil. He always give good advice for phones and the prices are great as well
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Very good place to buy phone & pay all types of bill. Reasonable price & they got very good customer service.
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I was just here and i came to get some info about home internet. I had to wait more than 1 hour for just find out some basic information and they applied to home internet without getting my approval. They asked me some information which includes my ssn?! (i was like, why do you need my ssn? And then the guy told me you have to fill out this form to find out your internet speed and i said okay) Once i find my internet plan out they gave me a paper which shows they already sign up for me. I was shocked and furious, it was really unsatisfying experience.
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Excellent place to buy phone. Price is very reasonable
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Best place to buy phone. Readonable price.
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Very good store. They sell good phone at reasonable price.
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Very good place for buying phone. Reasonable price.
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This place is very good for buying phone.
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Arrived at 915, place is supposed to open at 9. His coffee is there, e-mail logged in, but door locked? Waited for about 25 minutes and he rolls in on the phone not a care in the world. Asked why he was late for opening the door and he said he was on his break. How do you take a break in the first 15 minutes of being open?
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Showed up at 11:10 and this was on the door. Waited until 11:40 before going to the back door behind the building and knocking loudly. Employee answered - he was sitting in the break room ignoring four people waiting at the front door for an hour. Not worth your time - support another location.
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Best deal on phone. Got two phone bill paid with cheaper price. Fixing phone estimated cost was $200 but paid below $200 got two brand new android phone. Highly recommend this place. They have lot more other options at the store.
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Best Price and good service make me come this store everytime when i need help.
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Good price for buying Phone. I like their customer service. Thank you for giving me a best deal.
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Great service. They made the switch from my android to my new iphone easy-peezy lemon squeezy. I was so happy knowing all my contacts, photos, and apps transferred over with ease. Thank you so much!!
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Good customer service. They always look out for me.but if u come first of the month. They really busy so be ready to wait .
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GOOD SERVICE. i come here all the time. but sometime they busy so have to wait.
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Mr. Joe is the man, he gave good deal on new number case, unlimited plan new phone for $100. They are very nice, I love to my business with them. Best store in my neighborhood.
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Came here to drop off my Verizon FiOS stuff, it's a 25 minute drive from the city. Very fast service, waited less than a few minutes and I was out in 30 seconds.