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Top Toy stores in Auckland, New Zealand
Top Rated Toy stores in Auckland
Top Reviewed Toy stores in Auckland
The Warehouse Westgate
Farmers Northwest
The Warehouse Henderson West City
Whitcoulls NorthWest
Farmers WestCity
Kmart Henderson
Toyworld Henderson
Whitcoulls St Lukes
Reviews
Today, I visited a warehouse outlet to buy a few items. Upon entering, I noticed a wooden rack full of children's books with a sign that read '3 for 12.' Excitedly, I picked three books from the rack, along with two other items. At the self-checkout, I scanned the books, but the terminal displayed 18NZD instead of the advertised 12NZD.
I sought assistance from a staff member who seemed unaware of the offer details. After some manual adjustments, another staff lady rushed in with the board from the book display. To my frustration, she pointed out a small, hard-to-read text stating, 'Only valid for sticker and activity books.' Feeling scammed, I expressed my disappointment, mentioning the potential impact on others who might have bought the same books without seeing the board.
My main question is, if it's a genuine offer, why include other books in the same display? I called it a scam and asked them to correct it, but they didn't seem to care at all. This unsettling encounter led to my decision to give the store a two-star rating.
I sought assistance from a staff member who seemed unaware of the offer details. After some manual adjustments, another staff lady rushed in with the board from the book display. To my frustration, she pointed out a small, hard-to-read text stating, 'Only valid for sticker and activity books.' Feeling scammed, I expressed my disappointment, mentioning the potential impact on others who might have bought the same books without seeing the board.
My main question is, if it's a genuine offer, why include other books in the same display? I called it a scam and asked them to correct it, but they didn't seem to care at all. This unsettling encounter led to my decision to give the store a two-star rating.
How’s the Boxing Day sales looking at “The Warehouse Henderson West City” ,referees to the picture below :
(Staff is fine though).
Pads at the entrance for Boxing Day sales ,really?
(Staff is fine though).
Pads at the entrance for Boxing Day sales ,really?
Mall is very big. Heaps of cheap selection everywhere.
Terrible service, waste of time to order click and collect. Advertised as fast easy process to save time however they have wasted my time today. Make you Que in two seperate lines, new staff aren’t trained In Processes and stand there ignoring you whilst looking at other staff for help. Long time customer and this will be the last time I shop here. Absolutely over the service every time I shop here. Never have trolleys either so don’t expect to buy more than you can carry. Useless why have a sign saying you can collect from ANY counter when they ask you to wait at another.
Did a click a and collect. One of the supervisors there was amazing. She saw me waiting and helped sort the staff out as to not keep me waiting and get my click and collect items sooner . Great service thank you 😊
For anyone who likes perfumes i can highly recommend to go see Nina at Farmers Northwest. Definitely the most amazing customer service i have recieved in NZ. Felt like my needs as a customer were met at every occasion through the entire sale/sales. I recently started collecting perfumes and have been back twice to see Nina in only a matter of weeks. Her knowledge, guidance and patience really helped me to pick up quite a few gift sets. She has also gone out of her way to order us items avaiable at other farmers even though the northwest branch doesnt usually stock this item. And finally a small parting gift usually getting me addicted to a new scent. Thanks so much for your amazing customer service every time we enter.. Will definitly be back for moreeee! AAA++
I and my teenager son visited to fragrance corner at the Farmers. As my son has been interested in perfumes recently, we have visited lots of different places before visiting here. No one has been really helpful and no recommendation or no useful information for us before.
However, MAX who was a staff at the fragrance, he was so helpful and gave us very useful information and recommendations.
He was the only one we found who was really willing to HELP!
Big thanks again to MAX!!!
However, MAX who was a staff at the fragrance, he was so helpful and gave us very useful information and recommendations.
He was the only one we found who was really willing to HELP!
Big thanks again to MAX!!!
Always a good Warehouse branch to go to. Fast and efficient checkout! My Cat would love what I brought him 🙂
Can't get enough of dinosaurs so got em at this farmers. Lol. 😊 thank goodness they have asb rewards too. Quite clean and clinical at this farmers. A bit more expensive though than the usual shop we go to.
I had great customer service tonight, me and my bf brought our items at 9.22pm, I wish I caught your name but thank you to the lovely blonde lady at the checkout!, great cheerful customer service!
My sister and I were stereotyped by an employee working the check out, asking where our green payment card is to pay when we had clearly stated before that we would be paying with cash when she had first asked how we were to pay. (I am not saying it is bad to pay with a green payment card because it's not. I'm just saying it is rude to assume something like that when we had already told her how we would be paying prior)
Then she looked at my 2 year old niece and asked to see her jacket that clearly looked old and asked to check it because she suspected it to be stolen from the store. This type of behavior from an employee at this company should not be tolerated and is unethical.
Then she looked at my 2 year old niece and asked to see her jacket that clearly looked old and asked to check it because she suspected it to be stolen from the store. This type of behavior from an employee at this company should not be tolerated and is unethical.
Love the shop. Very good service. There is staff who can help you. Affordable prices. They also have a garden place where you can buy some plants.
You can find all leading European and American cosmetics and skin care products here. One stop shop. Bought myself some stuff from The Ordinary brand.
Mina, a very lovely sales person from Persian background, assisted me to find a replacement for the perfume I was using for two decades. Mina knows all about perfume and she can tell you straightaway what you are after. Her friendly manner and great clear communication. Is also commendable. I highly recommend her in Farmers if you are after perfumes.
I just bout this outside bistro table, only had it for 1 week and its already rusting? What can we do to remedy this situation. Pics to show 1 weeks damage... pks call me 021540553 to resolve this.
Regards
Michelle Teiniker
Regards
Michelle Teiniker
Went to the beauty area to purchase some higher end cosmetics. The lady that served me was nice, but the other ones were following me around too much and I didn't get everything I came in for because it made me uncomfortable so I just paid for what I did manage to choose and left to finish my shopping at another store. I'm tired and pregnant so I probably "didn't look the part" at the time but shouldn't matter?
I left my little lunch box of cards in this Warehouse and rushed to the Train Station. When I realized that I forgot it? I went back to the Warehouse and informed the Security of the Warehouse and she gave it to me on the Spot.
I've been shopping here for 11 years and it's amazing how this Happened. I can honestly say that this Warehouse rocks and the staff are nice and chilled
I've been shopping here for 11 years and it's amazing how this Happened. I can honestly say that this Warehouse rocks and the staff are nice and chilled
I have been to Farmers Northwest since last year so many times and purchased so many items. The beauty and fragrance selection is just awesome the lady ắt fragrance counter (Mina) has been so helpful with so much knowledge and patience, she helped me choose perfume for the whole family 😂
Love shopping at Northwest Farmers. Such helpful staff! Bought some baby clothes and beauty products recently and couldn’t be happier with the service!! The lady at the perfume counter, (Minaa) was so patient with me and helped me find the exact perfume scent I was after, and was awesome enough to recommend a scent I wanted to get as a gift for my husband (that he loved!!!!) she had great product knowledge and was so nice to deal with. I’ll be back here to get more perfume. Thank you 🙏
Good revamp store. Handy location, close to Motorway off ramp and ample parking. Friendly staff and most of the time have stuff in stock. Check out my photos. Recommending a visit. They now start selling branched sportsware such as Under Armour, Puma, Champions.. Adding competitions to other outlet stores in the Westgate Shopping Centre. Just one thing to note... This is the Warehouse, so would be unrealistic to expect same level of services and staff expertise comparing to Farmers/Smith Caugheys. :). Yvonne, Jess etc all gave really good customer service at the customer services desk. Much appreciated
Totally new layout is a little bit confusing. Still the best place for all your household needs and everyone gets a bargain. Popped in because the temperature dropped so quickly that I wanted a few extra layers of clothing. Brought a reasonably priced sweatshirt. Had a quick tour of the store then used the quick and convenient self service checkouts.
♿ wheelchair entry and wheelchair accessible parking
also there is a lift .
I enjoy shopping here at this warehouse as i seem to find what im looking for and other items as well.
A good size to look around and helpful staff to assist you with questions.
Always good sales on and of course everyone gets a bargin😀
also there is a lift .
I enjoy shopping here at this warehouse as i seem to find what im looking for and other items as well.
A good size to look around and helpful staff to assist you with questions.
Always good sales on and of course everyone gets a bargin😀
Good place to be. Long open hours, very good. Friendly staff, very good. After 5 years still good
The expected retail therapy is easily achieved with a broad range of goods with varying prices but you'll find most of what you may need here. Ample parking. Gets busy and tills/ paypoints are not well staffed so queues often result. Come here for barely good service.