Top Parking lot for motorcycless in Manchester, United Kingdom

I had pre booked and pre paid to ensure that I had a space because there was a rail strike on. I was let in but there were no spaces. Cars were abandoned everywhere. So do not assume that if you reserve in advance that they will actually reserve you a space. They will just take your money. I did email them about this and needless to say no one bothered to respond.

The car park was very nice, clean, light and mostly decent sized parking spaces. However, I paid up front over £18 to park yesterday evening and when I drove in there were no spaces at all and I didn't secure one for 40 minutes. Lots of us were getting out of our cars and talking to each other and we were all not v happy. I had travelled 2.5 hours and wanted a parking space when I arrived. I'd come from Rugby, another couple I spoke to had driven from Newcastle, another family had little kids in the car who had been driving round the carpark for over half an hour. Basically we paid to drive around Q-park's carpark and waste our petrol. Also the carpark is heated to around 20 degrees which is a bit to warm for people wearing Christmas shopping clothing. So a nice car park but they shouldn't have been showing the word 'spaces' by the entrance when there weren't any.

Spaces indicated as available but we found upon entering that there were no empty bays. As with at least a dozen other drivers had to drive round several times waiting for space to become vacant … this took about 20 mins.

Upon leaving that evening we found every level had excessive cars parked randomly outside of marked bays. We found it difficult to exit as coming down ramp could not continue down the next level due to TWO cars squeezed together in a corner beside designated bays.

Clearly this car park had not been monitoring the number of cars being allowed into its premises on Saturday 11 November as the number of cars parked and being charged exceeded the parking bays actually available.

I do not recommend … we paid £17.00 for this awful experience.

Very easy to access, having the app all I have to do is literally drive in (making sure my card details are up to date & if you have more than 1 car, ensure the car you’re in is the one selected) & drive out again. It takes a photo of your car & uses numberplate recognition. You get charged direct to card very quickly after leaving. No messing with change, cards or tickets. This carpark charged me far less than I expected. Having used Q park before I have always been happy & trusted them. They have cctv everywhere, safe walking zones, tons of spaces that are decent sized, disabled spaces etc, well lit too. Lifts & steps for all abilities to get in & out & very well signposted on the roads. My only problem, which actually wasn’t problem for me, but was for my passengers, was there was no toilet facility, but thankfully there was a petrol station nearby, which was a ‘top brand’ petrol station, which had toilet facilities. I will definitely use this carpark again as I frequent the one in Leeds and I’m also very happy with that one too. I always feel like my car is going to be protected & well looked after. For anybody confused, because if you look the car park up in advance & see there is a shutter down, you think well it’s a 24 hour car park, how do I access it? Well here you go: all you do is drive along the road where it is, (1 way road), go into the middle turning lane. Just keep your eye out for cyclists & busses going in the opposite direction (so you cross that lane, but there is a nice car sized gap in front of this shutter), then just drive up & stop, the automatic shutter will open! Just in case you think the car park is closed because there is a barrier down!

Great car park!

Secure, Central, but Pricey :)

It offers that peace of mind, the automatic shutters were a nice touch too so pedestrians were disallowed from just entering as they pleased.

Would park here again!

Parked here on Tuesday17th Oct

Firstly, I was lucky to get the last EV charger, but that is where my joy stopped. Plugged in, went to a meeting in Angel Gardens, noted later that on the App that the charging had stopped. When I got back to the car the charger had given me an extra 19 miles in 3 hours charging. The charger was stating "available" but the app was stating "still charging".

Yes I know the EV charging is likely not linked to Q Park but there is a huge amount of advertising in the area from Q Park stating "Charge your EV at Q Parks". I would have it had worked. Had to stop again on the way home for an hour. My plan was to park and charge. (There are 15+ chargers in this car park but only 6 were in use.)

The next issue was that not only were the charges at fault but so was the ticketing machines. My ticket wasn't being read by the pay machine or indeed the door access or indeed the pay at the barrier.

At the barrier I pressed the intercom help button (At this time a queue was forming). I stated the reason why I pressed the button. The answer was "£12". I said "sorry, can you confirm how you know I have been there for £12 worth of parking?" The answer was "There is a value on the screen of £12, pay with your card". I paid with card and the man cut me off. Before I could ask for a receipt.

So - All I can say is, the idea of charging whilst Parking is great, no issues in Liverpool, Leeds, York, Sheffield. But Q Parks Deansgate. What could be broken, appeared to be. As well as the operators charisma and courtesy.

Not a good experience and some £12 down due to no receipt for my expenses.

won't be risking this again.

Lots of spaces, not too claustrophobic either. Quick to get out after a gig at AO Arena with help from staff at the car park helping at the barriers. Mind the bus lane in front when you travel there, our satnav took us right through it and it was quite easy to miss especially at night. Evening rate starts at 6pm so set arrival time to this or later for the evening rate. The difference changing arrival time from 5.30pm to 6pm was crazy.

Prebooked a spot in this car park, and paid extra for a VIP spot which is supposed to help with leaving. On entering the car park, the signage was hopeless. I went round a couple of times, but nothing pointing me to a VIP parking area. I just ended up grabbing any empty bay as like previous reviews have mentioned, it fills up rather quickly. After the concert we were very tired and wanted out. Again, the signage was awful. We followed the exit signs, and it pointed us out the pedestrian door. Not wanting to scratch my paintwork and mow door some unsuspecting concert goers, I went round again. My wife spotted another exit sign, tucked up in the ceiling, sending us up a ramp. A couple of exciting circuits round that floor, declining to go down as the exit sign offered, I eventually found the way out. Disappointing to say the least. The car park itself seemed secure, until I went to walk out - the secure doors were all wide open.... Lovely bright lighting, maybe try putting some better signs up explaining the difference between vehicle exit and pedestrian exit.