Top Lingerie stores in Burlington, Canada

I’ve been in twice to this store. I went back in today for another of their comfy nightdresses (that pale blue one is my favourite).
The first time I went in was for bras. I’m an awkward size as medication puts my weight up and down. I got a couple of bras on one of their sale events and they definitely make me feel better. They are in my opinion a bra that makes you look a whole lot better than I was. They are not a slouch round the house bra but I wanted these for more formal wear.
I haven’t tried their underpants yet and I’d like to try the PJ bottoms but I didn’t have time to try them on today as I was in a rush. The lady that served me the last couple of times is very helpful and I am sorry I dropped all the hangers earlier on. It was just one of those days for me.

I had such an amazing experience with Lex at the Mapleview location ! She was super attentive and helped me find soooo many pieces. I even heard her speak with other clients in the store as well ,more retail stores need someone like Lex ! Customer service ok point lex
Thank you and see you again very soon :-)

I love supporting local businesses that have nice things to look at or to buy. I've bought a few items from this boutique, including bathing suits, PJs, and dresses. Since items are higher end so expect to spend more money, but the sale items can be heavily discounted if your size is still available. Sometimes it's only the owner at the boutique so just have a look around yourself and don't be too demanding. Let's support local businesses!

I am so impressed. I went for my first time and the sales girl sized me right away and I didn’t even have to go look around the store she brought me a few different ones to try on to assess which styles I liked and then she asked me what colours so we could narrow it down further. The quality and comfort of these bras seem exceptional and the customer service was the cherry on top. I’m really impressed and excited to wear my new bras !!

would not give me a bag other than a reusable one for $1.50 ? Would not give me a gift box unless I paid for that . A quick purchase and they took 5 minutes trying to get my email so they could send me things.
Will never go there again as they try to upsell you on little things that used to be free.

I went in to browse to see what they had in my size. I have shopped there before. I noticed all of the bras were really really large cup size (G-H). So I asked what bras they would have in my size and I gave her 2 sizes that I have worn in the past. The salesperson told me they’re European sizes, which I said I understood as I’ve shopped there before. I said i just wanted to browse but she then started trying to push me into a bra fitting and when I said I knew my approximate size, she got huffy. Like seriously… I am the customer! I asked which of the bras that were on the display came in my size and she didn’t even give me a straight answer. If I knew which bras were in my size then maybe I would have gone for the fitting but I just walked out annoyed. Never going back to that location. It’s too bad though because they are the only ones who have my size.

Bailey was super friendly and informative, made my shopping experience very comfortable, I will be back again!

I was here on Monday (July 17th) looking for some bras. The associate that sized me and helped me find the right fit was super friendly and helpful. I didn't catch her name, but she had dark brown hair in a braided bun.

Went to the Limeridge location (before it closed down?) out of desperation for new bras that fit me as I’m pregnant. Was talked into buying bras that didn’t fit me well and had very little lining, so your bits do show through tops, which I was not comfortable with. Of course I didn’t realize this until a couple wears in. It also washes TERRIBLY. I washed the bra a couple times, twice by hand and the others in a mesh bag in the washer and always air dry. It has a lot of pilling and looks very worn like I’ve had them for a few years, meanwhile I purchased them maybe 4 months ago? Luckily I didn’t wear the other bra and kept the tags on so I could return. Was talked into trying more bras on even after addressing my concern about coverage and ended up saying I do not want to exchange anything just a refund. Again, just wanted to reiterate that the quality of these bras are not great at all and a purchase I definitely regret to this day.

Good selection of items and a huge thank you to Sierra who was so kind, helpful and friendly and polite when I came in last weekend.
This was my first time buying at Aerie and I will definitely come back

I went to this location today and was helped by Justina. She was so sweet, patient and made it her personal mission to make sure I walked out with new and comfortable bras. I have been frustrated lately about finding a comfy bras and determining my size. Justina made me feel supported and heard regarding my concerns and continued to provide suggestions and guidance throughout the whole time I was in the store. Such amazing customer service!

Wonderful recent experience shopping at Bocana. Carol was extremely knowledgable and friendly and made my bra fitting appointment both informative and FUN! Bocana offers an incredibly vast, beautiful selection of intimates, as well as quality clothing lines. A unique shopping experience in the heart of Burlington. Can't wait to go back to shop again!

Rude cashier. I went to return an item this morning. Woman says I will need your email to do a return. I was unimpressed because no one at any store or anywhere has ever asked that. then she proceeded to say " I need to see the last 4 numbers of your card. I said I used apply pay and the number may not match as thats how that process works. She wasn't happy with that and said ok well for next time you need to pull up someway to see that through apply pay. Like really its a $20 bucks return and so much hassle? I had the receipt and tags on and had bought it just the day before... I was planning to look around and see if I would make a purchase. But because of her awful attitude I left the store immediately

I love the items the store sells and the staff are great.

My issue is with the manager. There have been a few times I’ve had to return items I purchased online and the manager has been very combative and has an attitude problem. She is lacking the people skills a management position needs.

Again, my experiences with the rest of the staff have been positive. I wish there was another location that was closer because I really dread dealing with this manager.

Carol has an extensive collection of designer wear and lingerie. She has those impossible-to-find pieces and she is super helpful and attentive. Best Boutique in Burlington!

Nice store, friendly helpful employees. The square footage of the store is quite small and there are a lot of product tables and stands, making it not really that accessible for people with wheelchairs or strollers. Felt very crowded with no other shoppers in the store. Product selection was good, pricing was decent.

Thank you for such a wonderful La Vie En Rose in Mapleview mall in Burlington. Peyton was the beautiful young lady that helped me tremendously. It was so nice to actually deal with someone that knew what they were talking about, knew the products well and was very pleasant. They will definitely have me coming back and continuing to shop there.
Thank you again Peyton. You are truly amazing!

The staff wasn’t very welcoming and I don’t think anyone offered help me the entire time I was there. Girls in the fitting room to “help” were swearing and just talking about going to university. That’s all fine, but they were throwing out f bombs and stuff. Not very professional. They were talking about McMaster university. Great way to represent your future university lol.

I can’t say enough about how amazing the service is at this Location and the quality of this product. Angie and Trinity who work there are extremely knowledgeable about getting you properly fitted! just so extremely patient, friendly and kind . Because of the amazing service I will always come to this store . My last bra from this store lasted me 12 years.

Just wanna say I had a great experience here yesterday, the associate helped me get the right fit and find styles that I love. Made me feel comfortable and stress free shopping. The price of bras shocked me a little but they were on sale, and they honestly are worth it they fit better and look great.

Such a fantastic experience! Liz was such an amazing help! I have always struggled to find the right size bra and after telling her what was wrong she grabbed me a different size bra and it was a perfect fit! They were having an amazing sale and Liz also got me an extra discount for signing up for their texts. Will definitely be going again!

We had an amazing bra fitting experience today with Holly at this Aerie! It was my moms first time shopping at Aerie, the store was packed, but we were treated like we were the only people in the store. With kindness, generosity and her knowledge of the products, Holly was able to help us find exactly what we needed with a positive attitude and energy. We felt so taken care of and understood, exceptional service. Thank you to Holly and the whole team at the Mapleview Mall Aerie!!

I would like to say Thank You to the staff at La Vie En Rose, Mapleview Mall location. While I realize this is the Christmas season and stores are busy with shoppers, as I entered the store there was a young lady by the name of Payton who greeted me and asked if I needed help? With some hesitation I said, "Yes please"... I need help with finding a bra that actually fits and feels comfortable. I had told her that someone recommended the "Memory Foam" bra and I was willing to give it a try. I explained my current bra situation and without hesitation she directed me to not only the Memory Foam bra but as well a few other options that may fit my needs. It took about 30 minutes to find the right fit and comfort but without this young lady's help, I would once again be struggling to find the perfect bra for me. Thank you Payton ..you were awesome!
Then Payton asked if I knew about the Rose of Hope charity donation initiative? After hearing that the La Vie En Rose "Rose of Hope Charity" helps women who have survived or are dealing with Breast Cancer, I knew that I needed to help. So today, I dropped into the Charity box over 25 bras, and I feel great! Knowing I am ... "Paying it Forward".
Thank you!
Nicole

Customer service needs a bit of a tune up. Didn't even get in the door. I called to book an appointment and the phone was answered with a simple "hello". I thought I had the wrong number because what business answers the phone like that? The vibe was that I was being an annoyance by simply asking some questions to ensure my daughter's first fitting would go well. I decided to look elsewhere. Instead we found a lovely shop in Oakville who were more than happy to have me spend my money there.

Very friendly and knowledgeable staff. I've had two great experiences in the Burlington location. First visit I had the great help from Sarah, who clearly knows her products.
And I returned today to have more great customer service from Angie. She showed me some some nice peices to add to my previous purchases...and add a new style for me. All in all a great experience and I've told my friends and strangers to check it out!

I wish I could give zero stars. Terrible customer service. This store does not respect mask exemptions or understand how the current mask mandates work. They discriminated against my daughter a few weeks ago when she was refused service and embarrassed in front of people by a certain employee. We returned today and when I politely confronted the same employee about the situation she was rude, accused my daughter of lying about her experience, completely played it down and wouldn't even discuss it with us. I was only in there because I had a gift card. When there was $20 left on the card after our purchase, I asked the employee to 'pay it forward' to the next customer as I did not ever plan to return. Instead of gifting the next customer in line, as I asked, she threw the card in the trash when she thought I had left. I was shocked and disgusted. I then returned to the store, confronted the manager and asked for my gift card back. She sheepishly fished it out of the garbage and handed it back to me. I never received a 'sorry' or any sense that the manager cared whatsoever that her employee had just disrespected my young daughter, myself, and stole my money, essentially. Absolutely terrible. I will be writing head office.

I went into the Bocanca Boutique Pop Up shop at the Milton outlets over the weekend with no intentions of really buying any bras, as I already have a big enough collection. Carol took the time to properly fit me for the bras. I didn't realize I was wearing the wrong size cup and band all along! And Carol also had some wonderful tips and techniques for wearing bras and having them fit well. I personally love her 'swoop and scoop' tip! I left the store with three new, gorgeous, and properly fitting bras. Will definitely visit again.

Such comfy clothes in a wide variety of sizes and colors. My only complaint is that their online stock checker isn't always accurate but the staff was sympathetic and helped me order the pants I was looking for on their site. I got what I was looking for and am totally in love with my new pants.

I have never had such an amazing bra fitting experience as I did at Bocana! The ladies who work here are amazing, knowledgable and so lovely. Justine and Carol went above and beyond to help me find a variety of well-fitting, comfortable and sexy bras! I have never found such a selection of pretty bras at other stores and whatever options I did have were very drab and boring.

I had such an awesome experience shopping here from start to finish and was blown away by the amazing customer service. The sales associates at Bocana are true experts and were calm, patient and professional whilst listening to my needs and wants. I have always dreaded bra shopping until I walked into Bocana. I highly recommend this store to everyone!

Shopping at Bocana had to be the best customer service experience I had ever received. For the first time in my life, I actually have a bra that fits me! I'm very petite around the band and stores never carry my size so it was wonderful to have a store that was able to show me different styles in bras that fit me. Both Carol and Justine worked vigiously together to find me some bathing suits and matching lingerie sets. I am so pleased with the service I received from both lovely ladies! I definitely plan on shopping more at this store since the service is so personalized and intimate!

A properly fitted bra truly changes everything. I had a very overdue visit to this beautiful store last week and lets just say my cup is full - pun intended :) Carol and her associates are true professionals. The store is pristine, their selection is excellent - when i want to feel good and find something made for me, this is the place to go. Thanks ladies :)

I had a wonderful experience today at Change in Burlington. I was greeted and taken care of right away. Tiffany did a great job and I wouldn't have known that she was fairly new to her job. She had great suggestions and honesty which I really like. I even got my 84 year old mother in to try a new bra and she said she never had anyone ever help her before. We left the store with 5 new bras and so excited to wear my 4 new ones and mom loves her new one. Yes they cost more but I am worth it and it feels good having the right fit.