Top Lingerie stores in Rochester, United States

I love this store and have never had a problem before. However tonight I was there with my daughter and asked her to point out what she wanted for Christmas. I went to take a picture of the item and was told I wasn't aloud to take a picture of a plushie! First time this has ever happened to me. I've taken many pictures of things in there before. I kept my composure but absolutely wanted to lose it like really? We live in the year 2023 everyone uses their phones and a lot of parents are telling their children to take pictures of things for their Christmas list. So I said let's just go over to FYE. They were very nice over there and let me take pictures of the items she was pointing out. I wonder of that girl knows we can go online and screen shot the items. It just seemed absolutely ridiculous and doesn't make me want to go their anymore. There is no such thing there are no signs or anything stating we can't take pictures.

Absolutely 💜 Spencers! What a very cool store! We were looking for a specific item. Spencers had that and TONS of other Christmas ideas. Thank you! We wil go again.

I haven’t bought anything here in years but they have great stuff!!!

Always friendly staff and they have a great selection of things to hold my attention.

Always been the place to go since i was teenager. About 35yrz ago . Give or take a couple two/three

Friendly, competent service and clean store with many choices.

Very expensive clothing but great options for plus size people

The staff here is always helpful and very knowledgeable about the jewelry they sell

Great prices on clearance but the not clear stuff can get pretty pricey. Good for larger women.

The customer service Reps are always super pleasant and helpful.

Love this store! Roomy aisles, fans in the dressing rooms and super friendly/helpful staff. 🙌

Staff is always super helpful and will order whatever you can't find in store.

Went to this store today to return some items I ordered online, staff was very friendly, and the store was very tidy. Disappointed that I didn't find anything else I really wanted but the lady in the store gave me some Lane Cash to use in the future which I thought was a very nice gesture. I wish I remember her name, I'd add it to my review.

Very nice store, always clean, worker's are very friendly. Love their bra collection..

I just wanted you to know that I went in last night and was given exceptional customer service!!!! Terri was great, very personable and helpful!!! Great store!! I will be a returning customer, even though I live about 40 minutes away!! :) Thank you for the great service!

I went in looking for a suite for an interview. The store manager Terrie, helped me pick out the best outfit! She was so nice, and helpful. I love this store!

Great clothes. I have shopped at Lane Bryant stores for 40 years...recently I had to order by phone and this was the worst experience ever!!
Customer Service
did not spell my name correct or put correct ph. number on my order to be shipped...they then sent out a duplicate order which I DID NOT ASK FOR. Had to call the bank to dispute the charges! CS needs better training as SOME CUSTOMER HAVE TO STILL PLACE ORDERS BY PHONE.

Only place I found that got some decent outfit for plus size people. My fav store to find clothes. They never let me down. Even when I couldn't find a dress for a wedding reception. Was freaking out and then at the last min saw the most perfect dress.

Pricey but if you use the stackable discounts and/or clearance you can get amazing discounts for some beautiful clothing. And they're all in plus sizes!
Plus the staff at this location are EXCELLENT! Super helpful, friendly, and attentive!

I will never buy another thing from this company. The quality is very cheap and the material is super thin. My second time shopping with them 2 of my shirts ripped right after taking tags off and they refused to take them back or let me exchange them bc the tickets were off. had to toss them after spending $50+ on each one. Not cheap what a waste.

This particular Greece location has amazing workers. So helpful without a problem. I guess their online system has been down since Xmas but they still helped by honoring the 20% in store coupon. Which helps a lot since I'm a huge collector

DO NOT GET THEIR PIERCING JEWELRY
I’m just saying this from experiences. Whenever I got a piercing ring from there I always had to take it out 2 days later because there was blood and pus coming out if it. I stopped buying their septum rings and I recently tried out their eyebrow bars since I had my original one in for a while with no problem. A day after I put in one of their brow bars my piercing rejected almost immediately and was gushing blood. I took it out in the bathroom before it got any worse. I don’t think I’ll be able to salvage the piercing in my brow now, I’ll just have a gaping hole in my brow thanks to that. One star is generous. Don’t believe me? I’ll literally show you my infection

The employees were extremely helpful and understanding! They literally have the only size bras that will fit me, because the other stores I've went to only go up to a certain cup size, which, doesn't help when I have a larger size bosom. I kept asking ladies(who have full bosoms of course)where did they get their bras from, and they all said "Layne & Bryant" This company has been around for a very long time, and what I really love is that they've stayed current fashion-wise thru the years! I'm very happy with my purchase and I will continue to shop there.

Went in because there was a dress in the window. Hated how it fit. The store employee helped find similar dresses. Ended up going home with two dresses! Wear them constantly. If anything go in and try something on because their dressing rooms are awesome! Full lighted mirror and get this! Every room had their own fan which can be controlled by the shopper.