Top Mental health services in Vienna, United States

The admins and providers are wonderful here. I was having serious difficulty with my insurance denying one of my meds and the admins were able to get approval after being denied four times. The provider I’ve been seeing is one of the best therapists I’ve worked with over the years. Really recommend Inspire Behavioral Health to anyone who is looking for a responsive and effective practice.

Worst experience I have ever had with a psychiatrist. I had seen Dilys Chebe a handful of times and each time I didn’t feel seen or heard. From trying to figure out medications and help me while I’m struggling I felt like she didn’t have the time for me, our appointments were very rushed and during our appointment once she was like “ okay we need to figure this out as I have another appointment to get too”.There was no empathy or understanding of what I was/am going through. I was told multiple times that she has no other way of helping me as I needed something for insomnia as my anxieties were keeping me awake and she refused to help me. I should have been able to go to my psychiatrist for help and to feel heard and seen. Avoid this place at all costs.

I recently started working with Vaughn and he has been awesome!! I am genuinely so thankful for the opportunity I have had to work with them so far and he has been very understanding and helpful when working with me!

We recently started seeing Dr. Getz and are blown away. He is very warm and inviting and instantly made my son and I at ease. He is extremely good at what he does and was able to form a trusting relationship with my son and myself in a short amount of time. He assessed my son for ADHD and was extremely prompt in writing up the report for us to share with school. He has reached out several times with recommendations for my son and even met with my husband and I for a follow up session to discuss the test results. He is very knowledgable and we feel extremely lucky to have found him.

I had an amazing experience with Dr.Gentz at Inspire! I am not very familiar with the process here, but I felt super calm and it was very easy! So thankful for the treatment I received here, definitely would recommend to anyone.

**obligatory “if I could give 0 stars, I would”**

TLDR: My Rx (that should ABSOLUTELY NOT be quit cold turkey) was withheld from me without warning or reason and until I could see Dr. Chebe for an appointment. They didn’t have an appointment available for quite some time, which forced me to go through extreme withdrawal symptoms. They did not care.

It hurts that I have to write a review like this, but I hope that my experience can help someone before they have something like this happen to them as well. When my Rx ran out, CVS tried contacting Dr. Chebe for a refill. After reaching out 3 times with no response, CVS called me to explain the situation. By this point, I had one dose left. I called Inspire to speak with someone and they explained that I could not get a refill without seeing Dr. Chebe again. I have no problem scheduling a follow up, (I wish they had told me that this appointment was going to need to happen BEFORE my Rx ran out, or maybe even after CVS reached out THREE TIMES for refill) but when I try to, the first available appointment is a little over a week out. I explained to the manager at Inspire that I was out of my medication and she reiterated that I needed to see Dr. Chebe again before I’m able to have it refilled. I did go to CVS and explain the situation where they gave me an emergency refill for 3 days (because they know this Rx CANNOT be quit cold turkey) so that I wouldn’t go through withdrawals. Once my medication was fully out of my system, I did in fact start going through withdrawals. The symptoms I’ve experienced over the last week are nausea, vomiting multiple times a day, headaches, dizziness, fever, sweating, chills, temperature regulatory issues, anxiety, depersonalization, and my personal favorite, suicidal thoughts. Upon experiencing these things and learning more about my Rx (quitting cold turkey and withdrawal symptoms), I called Inspire again. I was beyond confused how anything like this could even possibly happen, so I explained that to the manager of Inspire over the phone. After a few very insincere and clearly annoyed apologies without me feeling like there had been any resolution, she offered to have me quickly seen today. WHY THE HELL WASN’T THAT AN OPTION DAY ONE??????????? At the point of this conversation, my appointment is the next day, so it didn’t make really any difference. I kept my original appointment time and left the conversation there. After finally meeting with Dr. Chebe, I was told that I had an appointment in March that I’d missed (as an excuse maybe for what has happened? I’m not sure) but I simply did not. There were no emails about an appointment, no fee for missing said appointment, no emails about rescheduling, etc. Due to the lack of care from Inspire, I went through a week where my body and mind felt like a prison made to torture me. Luckily, I’d had some time off of work so I didn’t need to make arrangements there, but if I hadn’t previously taken that time there is no way I could have worked in that condition. When you are working in the mental health field, there is a certain grace that you need to possess when communicating with clients. When you’re throwing heavy doses of medication in the mix that can have serious side effects if misused? You need to simply do miles better than Inspire has done. I still cannot believe that these events took place and there’s just nothing I can do about it. It feels like medical malpractice.

I truly enjoy my meetings with Jeanne! She is authentic, kind, empathetic, and hilarious. I appreciate our discussions and walk away from my appointments with a breath of fresh air. I am happy to report that Jeanne has helped coach me to improve my quality of life, expand my gratitude, and appreciate each day. I'm thankful for Jeanne, and I look forward to this journey of progress with her as my guide!

Dr. Jain was wonderful and very kind. I also wanted to say, front desk staff has also been immensely supportive. They’re good listeners and are very proactive. I haven’t had this much ease of communication with a practitioners front desk before. They also text me drug discounts and answer questions during business hours over text. I love that they have such a mature practice. Appreciate it and will keep coming back.

The Ross Center has changed my life. I was previously at another therapist that location closed down, and followed the therapist to this clinic. I have been in the DBT program and it has helped so much, that I feel like a different person and am able to control my emotions. I highly recommend DBT to anyone who is thinking about it if you qualify. Also, my current therapist is amazing.

I highly recommend avoiding this practice altogether. Absolute cash cow. They cancelled my appointment on me with NO notice AND charged me for the full appointment (which I honestly don’t believe is fully legal). They claimed they sent me an email about needing forms to be filled out (which I did not receive). I have NEVER had this experience before with a provider. Shady practice - please avoid.

I have been very impressed with the Ross Center! The Ross Center has a team of around 50 doctors plus
numerous support staff. After I contacted them, the Ross Center was able to immediately manage my care. After submitting my history, I was assigned a doctor who was talented, attentive and communitive. A numerous, friendly support staff is always available to answer questions and to guide the administrative process.

Meeting with a doctor at this center was ultimately the worst decision of my life. I was having trouble sleeping, and they prescribed me an Rx *off-label* to try to help. I voiced concerns about the off-label use, but the doctor assured me that it was "low risk, not addictive, and that I could stop taking the medication at any time" and that "at low doses not all of the properties of the Rx are activated". Both of these statements were WRONG - not only did the Rx make my sleep worse, it created an artificial anxiety and other horrible side effects that wreaked havoc on my life. I only took the Rx for less than 3 weeks. During that time I shared my concerns with the Dr. who advised me to keep taking the Rx and even DOUBLE the dose at one point (HORRIBLE advice - see comment about low dose above). I tried taking it as directed, but it made me feel so bad that I had to stop. Dr. again said this was ok to stop immediately without tapering (again, WRONG), which then caused significant side effects from the "withdrawal" even though I only took the Rx a couple weeks. The Rx also severely agitated me among many other side effects for which the risk was never discussed with me. Of course, what does the Dr. advise as the solution? To try MORE meds to counteract the side effects of the previous. So ridiculous.

I suspect the business will be quick to to dismiss this review as having a bad reaction to medication. Why I think the Ross Center deserves 1 star is because the doctor did not appropriately educate me about potential side effects, and on multiple occasions gave horrible advice that was just plain wrong and incorrect. It has taken me nearly a year to recover from their negligence.

In the end, I spent a ton of $$$ with the Ross Center to make myself much, much worse off. I know it sounds dramatic, but I feel lucky to be alive after the hell they put me through.

I've had a great experience all around from office staff to my therapist. Highly recommend

I did not have a "chance " to be seen at this center. I understood that there was a wait-list. I was called and told that they had a therapist for me and then asked my age. She told me that the therapist only saw people in their thirties. I was older. Then the receptionist said she would check to see if the therapist would make an exception which she said she would. I involved the office manager who said she would find me someone else. In the meantime I found Neuroscience in Herndon, very professional.

The Good - The Therapists. My therapist was phenomenal and I could not recommend a better person for people who are dealing with Phobias.

The Bad - The administrative staff. They are quite confusing, and frequently forget to send you the receipts to your visits. Even after emailing requesting the receipts, they sometimes won't answer so you may have to call them to get a response. This wouldn't normally be as big of an issue, except they don't take insurance, so you need to the receipts to try and get insurance to pay for any of it. You'll definitely need that because they are very expensive.

The Ross Center of Northern Virginia is an invaluable resource to my patients. Their skill in managing anxiety, depression, and other related disorders is exceptional and I can’t recommend them highly enough!