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If you need a quick response for something, don’t go to Southwest Care. This is day 10 waiting for an MRI referral even after 2 messages in the portal and several phone calls.
If you're looking for a primary to manage complex health issues and keep you on track to see the right referrals and get the right treatment, look no further.

I love Dr Toews and Nurse Tina like they were my own family. They have saved me from really awful heath complications several times and they actually take as much time as is needed with patients rather than "rubber stamping" you with something they're reading off of a laptop.
I have used the Southwest Care Pharmacy the whole time I have been in Santa Fe. It is undoubtedly the very best pharmacy I have ever used in my 75 years!!! The customer service, the willingness of the pharmacists to explain medications abd the delivery person is so courteous. I cannot praise the pharmacy enough!!!! Never a wait! Run don’t walk to use this pharmacy.
Had a decent visit with a nurse, who was nice but didn’t really know what I needed him to, and then suddenly left this practice a few weeks later. SWC didn’t offer a new primary provider. Wasn’t a good enough experience to want to come back and deal with trying out new providers, and clearly they didn’t care enough to help me do that in their own. We seriously need more qualified MD’s in NM. Am so done with amateur hour operations like these.
Dr. Selvage is absolutely amazing! The entire staff is caring and compassionate! All ages and types of care! Thank you for always treating me with respect and privacy!
I have been coming here since 2013 due to a chronic illness. Everyone at this location is pleasant to deal with. The receptionists, nurses, doctors, and case managers are all compassionate and they make sure your needs are well taken care of. I am thankful to have a case manager, Lawrence Sena because he never fails me; not even once. He makes sure that your papers are up to date before your service contract expires. He asks you questions to make sure that you are not in any bind with your health or well-being. He always does follow up with you and initiate the conversation about what is important to you before you even ask him the questions, and most importantly, if you ever need help on anything, you can count on him to use all resources there is available to make sure your concerns are taken care of. Having him, as my case manager for two years now, makes handling personal and health problems a lot easier to discuss. I highly recommend Lawrence Sena as your case manager if you ever need one. My only concern though is that they seem to have constant changes in staffing. I am unsure as to why that is. It makes me wonder if management is taking care of their staff members. Doctors come and go here, I have had 4 different doctors since I became a patient of Southwest Care, 3 Case Managers, several nurses, and receptionists. However, in my opinion, they always hire well-qualified staff especially when it comes to doctors and nurses. For that reason, Kudos to Southwest Care Center. Please take care of your staff members because they are the reasons why we keep coming back to your clinic., and they do take care of us. Thanks for all that you do!
I am so impressed with the pharmacy staff at Southwest care. Perry and his crew are helpful, efficient, and professional. When I had my prescriptions transferred, I was kept up to date with the status of my medications and was notified as soon as they were ready. When I went to pick them up, Perry delivered them personally to my car with a huge smile. Thanks and kudos to everyone for taking such good care of me!
Absolutely amazing experiences with appts. and staff. They really do go above and beyond for patients. I prefer holistic options as well as more active waiting environment. Also the pharmacy is a bit flippant in my many experiences.Please implement HIPAA more seriously.