Top Osteopaths in Guelph, Canada

Great experience as always by Nurse Stephanie and the office staff. This is my 3rd visit. The $55 fee for the lesion check is well worth it.

My partner and I have called so many times and they never answer the phone. The moment I call from a different number they pick up right away, I question why they never answer their phone because patients are trying to get a hold of them and they hang up on me. I would not recommend these people at all. If I could give them a 0 I would!

I'm tired of people using the bike lane as free parking. Sure you can unload and pick up elderly and people with mobility issues. BUT people just idle there or park for free instead of the paid parking lot or parking at walmart or wiliams and walking 200m on the foot path or student parking lot. I'm just going to keep reporting it to the city (probably just to have it continuously ignored)

Extremely disrespectful and unprofessional receptionist. (Blonde female) I went in with my girlfriend as she needed to re-book an appointment because it got accidentally cancelled by the receptionist. She couldn’t get through on the phone for over 2 weeks trying so we drive from kitchener to book the appointment. My girlfriend came out of the office very upset while I was waiting in the parking lot. I went back in with her and were given horrible attitude immediately and we’re cut as she slammed the glass and locked it. Completely uncalled for as there was no disrespect given to her. She has been with this doctor for a very long time and says that he is a great doctor. Can’t say the same for his receptionist.

Extremely disappointed by this.

One of the worst reception “ladies” of all time.(blonde curly hair probably named karen ) Full of attitude. Talks back doesn’t let you book your appointments. Cancels your appointments on you without you knowing! . Will take everything out of context . Very sexiest. Doesn’t answer the phone. You play phone tag just so you can talk to YOUR doctor . Very very unprofessional establishment . The doctors are great the people at the desks are very disrespectful . Do not recommend this to anyone . I’ve had the same doctor in within family for 45+ years never had a problem with reception until now. Very unimpressed DO NOT RECOMMEND

I understand walk in clinics are busy and a wait time should be expected due to the unpredictable nature. However, I made an appointment online through their booking system, hoping it would lessen the wait. Currently, it’s been over 1.5 hours and still waiting c: I’ve seen patients arrive after me get seen promptly within 20 minutes.

Long wait times of more than 6 weeks for Ian MacPhee for a simple family doctor visit and inability to use clinic's walk-in if assigned to a doctor. Faulty online booking system and difficult to reach receptionist on the phone. Unacceptable service standards plus paid parking. They will try to squeeze any penny from you. Nearby Edinburgh clinic wait times are much lower and doctors are more accessible.

Phenomenal facility and staff. I have nothing but good things to say about them. I have my doctor, pharmacist, physiotherapist, chiropractor, massage therapist and dermatologist all under one roof. All the medical staff and receptionists are very friendly and welcoming. I highly recommend them.