Local Guides World
Top Car accessories stores in Brockton, United States
Top Rated Car accessories stores in Brockton
Top Reviewed Car accessories stores in Brockton
Reviews
Sill protector vinyl peel and stick decent quality. $45 on their ebay store. Same product same description same pictures on Amazon. $17. Got ripped. Only once not ever again
I bought fender flares described as, "OEM textured." They arrived and they were smooth. I asked for a refund and to return the item. They told me that the description was accurate and they wouldn't refund my money. I involved Ebay. Ebay forced them to send a shipping label. xtremetrux refused to schedule a pickup. I explained to them that I live in an area without a UPS location and required a pickup. Still nothing. Ebay scheduled the pickup on their behalf. The company received the product back, but still refuses to refund my CC. I have filed a fraud complaint against them. Do not buy anything from them.
Fender flares came. Box was not opened until it was at the shop to get the paint work done and installed. That’s when it was found to have no hardware kit. Contacted these dummies about the issue in which their way to fix it was to tell me I have to purchase the kit now and that’s how they can help me. After back and forth a few more times they then said would provide a tracking number for a new kit. But then came back with I had to pay for it and purchase the item. Which has been paid for and not sent to me in the first place. A ethical and good owner would say our mess up. I understand why it wasn’t noticed in the 30days from the order because it was going to the shop. Let me get this out to you. Instead they continue to attempt to get me to spend more for an item that should have came in the first place. The owners name is Mark. Theft by conversion is actually a violation of the law. I warned I’d be making that report on then as well and they responded by saying they are happy to help me purchase another kit. What a joke. Don’t spend your money or waste your time with unethical poor business practice place such as this joke of a company
I bought a white LED Ram letter emblem for my truck, from Extreme Trux, when received i scheduled install from a great truck shop in Vegas called The Truck Shop. Upon install i realized they were "Red" The lights looked white no indication it was another color until installed. When i called the company i spoke to the office manager, she checked the order and confirmed I had ordered white. They requested a picture of the lights installed to verify my claim. After they received my email detailing the red color they then require me to send the wrong color red lights back to them before they send me the right color white ones.
I paid just over five hundred dollars to have them installed as they have to remove quite a bit of the front end to get to the grill
remember this was not my fault. This company has a strict return policy and would not replace the lights that they sent wrong to me until i send them the wrong lights to get the right ones in return. I even offered to send the lights back to them once i received the correct ones. This would cost me another thousand dollars to remove them and add the right color ones if done in two stages as they requested . Of course they never offered any monetary compensation for there screw up. The lights only cost 99 dollars its not like they were tons of money. Its the point .There customer service policy and there customer service has been very very disappointing
They could have made this right, all i was asking for was for them to send the lights so i could have them switched out with the right color. I was never asking for money. They could have done the right thing instead they left a very sour taste in my mouth and i thought i would share my story
I paid just over five hundred dollars to have them installed as they have to remove quite a bit of the front end to get to the grill
remember this was not my fault. This company has a strict return policy and would not replace the lights that they sent wrong to me until i send them the wrong lights to get the right ones in return. I even offered to send the lights back to them once i received the correct ones. This would cost me another thousand dollars to remove them and add the right color ones if done in two stages as they requested . Of course they never offered any monetary compensation for there screw up. The lights only cost 99 dollars its not like they were tons of money. Its the point .There customer service policy and there customer service has been very very disappointing
They could have made this right, all i was asking for was for them to send the lights so i could have them switched out with the right color. I was never asking for money. They could have done the right thing instead they left a very sour taste in my mouth and i thought i would share my story
Purchased a hard cover for my ‘22 F250 via eBay in April 22. Was falling apart by July with only gentle use—frame separating, glue’s releasing, plastics failing. Poor design and construction. Company not returning my calls or emails and won’t make it right. Don’t waste your money or time. Will replace with a Backflip.
Messaged specifically before buying about buying these flares for my truck. Ordered what was their “display” set with light scratches. But I was having them paint matched anyway so it didn’t matter. Flares showed up. They body shop who had my truck for some repairs and painting were going to paint and install my flares “as falsely advertised to fit a f450”. Wouldn’t cover the holes from the factory fender flares. Contacted the company to return them but they responded with “we have a 30 day return policy” mind you these are still in the same condition as when I received, plastic and all. I was 15 days after the 30 day mark. Terrible customer service. I even offered for a partial return just to send them back for less than what I paid!!! Would not recommend and do not buy any of their cheap, false advertised JUNK!
I wouldn’t even give them one star but ZERO isn’t an option!!!
I wouldn’t even give them one star but ZERO isn’t an option!!!
BEWARE! **READ THIS REVIEW BEFORE MAKING ANY PURCHASES**
I am someone who very, very rarely posts reviews (this is the third one I’ve ever written), as I generally only share/write when I have an exceptionally pleasant or extremely disappointing experience. Unfortunately this review is for the latter, as this experience with Xtreme Trux was very disappointing.
I purchased a set of 4 fender flares from Xtreme Trux on eBay, which they verified to fit the specs of my vehicle. When I received the fender flares, they were clearly the incorrect part because they did not fit at all. I even took them to a shop to have them installed and the guys there concurred that the flares were not the proper size.
Went to submit a return request on eBay and they claim that my return was for a “remorse” return, which is false because I labeled the return as an item that is “not as described”. eBay is supposed to make the seller pay return shipping in instances when an item received is not as described (regardless of what the seller claims their return policy is). However, eBay did nothing to resolve the complaint and I was forced to pay $130 in return shipping expenses to send the flares back (which costed $294). If you do end up submitting a complaint on eBay, make sure you select “not as described” as the reason so Xtreme Trux will be held responsible for return shipping expenses (since eBay doesn’t clearly disclose that anywhere on their return portal). Otherwise, they’ll make you pay and they will not offer you a refund. It wasn’t until I filed formal complaints with my credit card company and the Better Business Bureau (BBB) that Xtreme Trux wouldn’t stop calling my phone off the hook trying to “assist” with return shipping expenses. They claim that they’ll offer you a “discounted” return label, but don’t believe those smoke and mirrors. The return label offered was $128 (so I guess they consider “discounted” as $2 less than the fair market value of the $130 I paid). Yet another lie they feed to the buyers who keep their doors open.
Don’t buy from these guys. Read some of the other reviews left on Google (their site just keeps a bunch of positive ones to boost their ratings so they seem more reputable). Clearly a lot of people have had similar issues with them coding their return as a remorse reason, and even using competitor’s photos to market their products. Also, if you do end up having a negative experience, file a complaint with the BBB—even though it’s not in their parameters to review, they’ll send you references to all of the numerous organizations you can file a complaint against Xtreme Trux with. These guys need to be held accountable and pay when they send incorrect items to buyers.
Save yourself the hassle and find yourself a more reliable seller. Amazon is my go-to and after this experience, that’s exactly why (Amazon’s return policy is truly hassle free). I hope this review helps others not get scammed by these guys. Again, take your hard-earned money elsewhere.
I am someone who very, very rarely posts reviews (this is the third one I’ve ever written), as I generally only share/write when I have an exceptionally pleasant or extremely disappointing experience. Unfortunately this review is for the latter, as this experience with Xtreme Trux was very disappointing.
I purchased a set of 4 fender flares from Xtreme Trux on eBay, which they verified to fit the specs of my vehicle. When I received the fender flares, they were clearly the incorrect part because they did not fit at all. I even took them to a shop to have them installed and the guys there concurred that the flares were not the proper size.
Went to submit a return request on eBay and they claim that my return was for a “remorse” return, which is false because I labeled the return as an item that is “not as described”. eBay is supposed to make the seller pay return shipping in instances when an item received is not as described (regardless of what the seller claims their return policy is). However, eBay did nothing to resolve the complaint and I was forced to pay $130 in return shipping expenses to send the flares back (which costed $294). If you do end up submitting a complaint on eBay, make sure you select “not as described” as the reason so Xtreme Trux will be held responsible for return shipping expenses (since eBay doesn’t clearly disclose that anywhere on their return portal). Otherwise, they’ll make you pay and they will not offer you a refund. It wasn’t until I filed formal complaints with my credit card company and the Better Business Bureau (BBB) that Xtreme Trux wouldn’t stop calling my phone off the hook trying to “assist” with return shipping expenses. They claim that they’ll offer you a “discounted” return label, but don’t believe those smoke and mirrors. The return label offered was $128 (so I guess they consider “discounted” as $2 less than the fair market value of the $130 I paid). Yet another lie they feed to the buyers who keep their doors open.
Don’t buy from these guys. Read some of the other reviews left on Google (their site just keeps a bunch of positive ones to boost their ratings so they seem more reputable). Clearly a lot of people have had similar issues with them coding their return as a remorse reason, and even using competitor’s photos to market their products. Also, if you do end up having a negative experience, file a complaint with the BBB—even though it’s not in their parameters to review, they’ll send you references to all of the numerous organizations you can file a complaint against Xtreme Trux with. These guys need to be held accountable and pay when they send incorrect items to buyers.
Save yourself the hassle and find yourself a more reliable seller. Amazon is my go-to and after this experience, that’s exactly why (Amazon’s return policy is truly hassle free). I hope this review helps others not get scammed by these guys. Again, take your hard-earned money elsewhere.
Do not purchase anything through eBay that involves this company. Complete garbage. Placed an order for F150 grill and only received letters F&R. Paid $135 for something you can get for $33. 30 minutes after I executed the order, I continued to read reviews on this company and located a review that reflected the same exact problem I have now experienced. Advertising F150 grill and sending only the letters as previously reported. 30 minutes after I placed my eBay order and reviewed the negative post, I immediately contacted Switch City USA via phone and got voice mail. I left message regarding my new concern and stated to cancel the order if all that was being offered were the letters (and not the grill). Immediately after I left the message, I sent Switch City USA email correspondence through the eBay channel (as required by Switch City USA) reflecting my issue. Received no response to either within the required 48 hour notice and GUESS WHAT? THEY SHIPPED THE PARTS!!! eBay didn't support (I'm done with them too) and Switch City USA is non-existent. Hope they feel good about jacking me for $105 in profit.
*DO NOT SPEND YOUR HARD EARNED MONEY WITH THESE CROOKS*
They should be ashamed of themselves.
*DO NOT SPEND YOUR HARD EARNED MONEY WITH THESE CROOKS*
They should be ashamed of themselves.