Top Jewelry buyers in Austin, United States

WOW! What an amazing experience. I did so much research when looking for a place to buy my now wife's engagement ring. I met one time with Daniel and it absolutely stood out from the other places. He made it feel intimate and personal. It wasn't about the sale but instead about answering my questions and educating me on diamonds along the way. If you are looking for someone to take care of you from day one and also after purchasing the ring then this is the place. My wife damaged her ring and needed help getting it fixed and Daniel and team didn't hesitate and took care of it! Buying an engagement ring can bring it's own pressures, but rest assured you're in good hands with this team. I recommended them to two friends on our wedding day because I knew they were shopping for an engagement ring. They met with Daniel and team and had an amazing experience. Oh and the rings look amazing!! They customize everything! Go try them out. You won't regret it.

I had Abercrombie jewelry do both our engagement ring and wedding bands, we got exactly what we wanted! There are endless options and styles to go with but they made it easy by walking you through the process and even doing a 3D rendering to help visualize your jewelry pieces! Highly recommend!

Took a 30 year old watch in for a new battery Fast service technician noticed one of the hour markers had come loose and proceeded to repair. Didn’t just replace the battery and hand it back. I appreciate thoroughness

Beautiful selection and Tom is always helpful, I’m so grateful to have found a jeweler who is so helpful in finding the perfect ring.

The Austin Diamond Room and Matt O'Desky truly exceeded expectations. My partner and I started with a Diamond Date Night experience that was carefully curated, personalized, and unforgettable experience. His expert guidance and attention to detail made the process of choosing an engagement ring incredibly enjoyable. The staff's warmth and professionalism made us feel valued and appreciated every step of the way. I was able to consult the staff and step through the design and build process of our ring culminating in a beautiful proposal with the perfect ring for my partner. The Diamond Room is undoubtedly the place to go for a truly exceptional ring-buying experience.

I had Regard Jewelry fix my mother’s antique ring after the stone fell out. They did a beautiful job. A year or so later the stone fell out again. They repaired it with a stronger holding for free except for the stone replacement. I was very grateful to be able to restore such a sentimental item.

Came to Abercrombie with a handful of sentimental stones and gold, wanting a custom piece created with very little ideas of what I wanted it to look like. Stephanie helped me identify the overall look I was going for and then sketched the rest. It took two sessions to come to a design and a quick turnaround time to receive the results.

I am so happy with the end product! The Florentine finish is the perfect touch for an elegant style that will be timeless, and the stones are positioned in a way that makes them shine.

Thank you, Abercrombie and Stephanie, for letting me entrust these to you.

We needed to have a small turquoise stone replaced in my husband's silver Navajo wedding ring. Krueger's recommended Abercrombie. We were given a very reasonable estimate and the turnaround time was less than a couple of weeks. We are very pleased with the replacement stone, the work and the service.

I first stepped into The Diamond Room over a year ago in hopes of having my late mom’s jewelry remade and evaluated. It’s been a long process for other reasons, but the care that the current team emits is high quality. For such a special and sentimental piece of jewelry, I got the 1:1 attention and the jewelry pieces of my dreams. Thank you Diamond Room! 💖

Ok.. where to start?! These guys have been amazing! I have a wrist watch that is 25yrs old. It has been repaired by Aaron at least a dozen times! These guys are the real deal! Kind, knowledgable, and honest! If you need your goods repaired this is the place to go!!! They are simply the best!

Such nice people. Excellent work. Love that they give you a price beforehand. Super sweet gentleman fixed a watch and I bungled for free while I waited. Love this place

I bought two watches here, and less than one week was not happy with one of the watches. I called and was shocked to hear the reluctance to resolve the situation or refund / exchange for an item just purchased.

Make sure to do your due diligence in shopping and comparing prices and models before buying here. I found prices to be much more competitive elsewhere, and for newer models. Promises to contact me and make things right never came to fruition. I should have shopped around and done more research - I'll take the blame on that. I have now traded both Rolex pieces elsewhere - took a huge loss, but got what I wanted.

I do not recommend shopping here.

My fiancé & I had the best experience working with Kaitlyn at The Diamond Room! We had talked about designing a ring together, and I really just found them on a Google search and called on a Saturday. Kaitlyn wasn’t in the store but came in within 30 minutes that day to meet me and discuss what we were looking for. She was so helpful and easy to work with! We had been to many different jewelry stores before and felt the sales pressure from the associates, and lack of education given around what diamond and pricing would meet our goals best. Kaitlyn listened to exactly what we were looking for, sourced us so many gorgeous stones to choose from, and worked with us step by step in designing my dream ring. My ring came out better than I could have imagined- we are so glad we chose The Diamond Room to make this special piece for us. We will definitely be back!

Excellent service! No one, except Abercrombie Jewelry, would even take the time to look at my jewelry because it was natural diamonds. Apparently everyone wants lab grown now. Diminished the value of real diamonds. Crazy!

Matt and his team are extremely helpful and attentive when working with you to build your customized engagement ring! They are all very knowledgeable and sell their jewelry at very fair prices. The engagement rings my fiancée and I got were absolutely gorgeous! Diamond room KILLED it! Highly recommend going to them for all your diamond and jewelry needs!

I had such a delightful experience here. My dad recently gifted me his moms antique watch. I was unsure if I could find a place that would clean, repair, and resize it all in one go at a fair price. I walked in and was referred over to Aaron, within a few minutes of speaking with him, I was confident and comfortable that he would be able to help me out. He was very knowledgable and clearly passionate about antique pieces. The pricing and turnaround time were more than reasonable, and at pickup, Aaron patiently taught me how to properly wind the watch. It was a truly wonderful experience.

Regard Jewelry has earned the 5 star rating I gave them. The business is run by a man that truly understands gems & metals because he has received a formal education in those areas as well as having years of experience in the jewelry business.
The folks he has doing the jewelry repairs do excellent work at a fair price. All work was finished by the agreed upon date. We researched and also visited many jewelry stores and shops. This is the top we found in the area. I recently had two precious rings repaired here. They did a superb job on both. Learn all you can about the jewelry piece you want, then go to Regard Jewelry.
I hold this business in high regard.
( Pun intended, it will help you recall the name.)😉

If you want the best you goto the best! Matt and Daniel have done amazing custom work for me. I refuse to go any where else. I’ve upgraded diamonds on my wife’s wedding ring. I’ve also purchased Diamond ear rings and a bracelet. A+++++ they are a 10 star review!

Daniel and Matt were terrific helping design the perfect engagement ring for my girlfriend. They were very easy to work with, great communicators and took the stress out of ring shopping. The results were great and reasonably priced. I would strongly recommend The Austin Diamond Room.

Tom's service is truly exceptional, and I cannot express enough gratitude for his genuine and honest approach. After purchasing my first Rolex from him a few years ago, I had no hesitation in returning to his shop for another Rolex.

What sets Tom apart is his unwavering honesty and personal care for each customer. He patiently answered every question I had about my Rolex and even provided valuable insights into diamonds. Throughout our interactions, I never felt rushed, pressured, or judged – a rarity in today's world. Tom, I am deeply appreciative of your outstanding customer service and genuine willingness to help. Your commitment to excellence is truly commendable, and I look forward to seeking your expertise again in the coming years.

Thank you
Emmanuel

I highly recommend Abercrombie jewelry for all things jewelry!
Excellent customer service, beautiful storefront and extremely knowledgeable jewelers. Not only do they have stunning, unique and timeless pieces for sale, they can repair anything. From basic cleaning of my gold pieces to repairing & resizing my vintage jewelry, they cover all bases. Including bringing your vision to life with custom made orders. Very happy when I get my pieces back every time.

Excellent customer service and top quality jewelry repair! Abercrombie has been our go to jeweler for custom and vintage jewelry, as well as repair on precious pieces. Trustworthy, fair and top quality service! Highly recommend them for whatever your jewelry needs!

Tom was fantastic to work with! I was after a very particular color sapphire, and Tom took the time to really listen to what I was looking for and brought in several sets of stones for me to see. He was great at working in and under budget and very knowledgeable. I thoroughly enjoyed working with him and would highly recommend him to anyone!

EDIT - Owner texted me, and asked me to bring the ring back in. I did so, and he said he would have it done and I could pick it up in two days. Left the rings with them for two more days, and they were able to fix them and make exactly what I wanted.

Original - shoddy workmanship, poor customer communication, timelines much longer than quoted, and they lost a stone from my antique engagement ring

I chose Regard because a friend said that three generations of her family had used them and they had good reviews on Google.

I went in for an initial consult, explained that I needed some repairs on my engagement ring and, due to its unusual shape, I needed a gold band made to fit it. They said they understood what I was looking for and it would take two weeks.

After two weeks, I hadn't heard anything from them, so I called them. I was told it was taking longer than expected and to give them another week.

Two more weeks go by, I still haven't heard anything, so I call again, they say they've had people out sick, they need another week.

After another week I call them, they say it's ready. I go in, and the wedding band fits worse than a 5$ dress from Shein. They say to give them another week and they will fix it. Again, I call them after a week, they said they had a machine break, they just fixed the machine, they will have the ring done by the end of the day and they will call me. They call me 30 minutes before they close.

I go in the next day to pick up the rings. The wedding band like 80% fits the engagement ring, I just want my rings back, so I take them, and I go home. On my drive home, I realize my engagement band is missing a stone. So I call them, they say to bring it back in and they will fix it while I wait. I also inspect the wedding band more and notice some deep scratches and unevenness in the band.

All in all, it took a month and a half, four trips to their store, and I still don't have exactly what I want.

Dan and his team have now custom made 3 rings for me from large amethyst stones gifted to me. I am impressed with the craftsmanship and overall designs! Dan knows his designs. Special shout out to John who put the rings together.

I have dealt with Tom, the owner, on a few occasions regarding Rolex watches. I have been pleased with Tom's pricing. He is fair and pleasant to deal with, and there is no pressure to consumate the buy/sell arrangements. A pleasure doing business with Diamonds Above.

Never have I ever seen such a beautifully curated collection of vintage jewelry and estate pieces. I’ve worked with both Steph and Katy, and they seem to deeply care about the history of the pieces, the era they were produced, and have significant knowledge regarding the quality of the stones, etc. You can even see the jewelers working on-site! A trip to Abercrombie Jewelry is a bit of a experiential journey through time, not to be missed if you’re in the Austin area.

My experience at Diamonds Above has been a first class experience. Tom is patient and listens to his clients. He is honest, collaborative, and treats his clients like human beings, which isn’t the experience I’ve gotten with all jewelers. He helped me design a custom ring that my fiancé and I are in love with! 10/10 recommend working with Tom as I can guarantee he will help you find OR design your dream ring!

Excellent jeweler! I purchased a Victorian Pearl ring in England and needed to get it resized. After making a few phone calls I choose Abercrombie to resize my ring. They did a perfect job! I also ended up purchasing a beautiful vintage Diamond ring while I was in their store. So, I ended up with 2 lovely vintage rings! Such a unique collection, great staff and excellent service!

Tom was nothing short of professional - he made the process easy for someone with no prior knowledge of diamonds. Gave me a fair price and an excellent product- easy to communicate with as well. Would recommend any first time diamond buyers to come here

I had a wonderful experience selling a diamond ring. Tom set up the appointment the same day. He made it very easy with a great personality. He matched the offer I got from another diamond buyer in town. I highly recommend anyone looking to buy or sell jewelry or diamonds from him.

I literally cannot say enough good things about The Diamond Room. I got my wedding band from them 10 years ago. I love it and it's perfect. This year, my husband and I renewed our vows for our 10 year anniversary, and with it came this beautiful new ring. I knew I wanted a bezel set, and they found the perfect diamond that they knew would suit me and put it into the most perfect and beautiful setting. If you want generic, go to a regular store. If you want people who will pay attention to what you want, listen to you, and design something especially for you, including helping you pick out the perfect stone, The Diamond Room is your place.