Top Jewelry buyers in Alicante, Spain
Top Rated Jewelry buyers in Alicante
Top Reviewed Jewelry buyers in Alicante
Reviews
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Plenty of stuff for the retro game enthusiast but prices are a bit on the high side for some of them.
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After multiple attempts to resolve my issue directly with cash converters, I have no other choice but to leave a negative review. If it was possible to leave 0 stars I would. After purchasing a phone from cash converters which worked for 6 months, the screen then stopped working. The issue is intermittent and happens every few minutes, the screen will go black, or go grey with lines down it as if like a broken TV screen with static. The phone is still on when this is happening as the noises can still be heard normally and the lights, however the screen is broke. After raising this issue to CC customer service through the website, they asked me to return my phone to them so they could fix it under the warranty. I returned my phone to them immediately and after 3 weeks they sent it back to me with no communication. I opened my phone and instantly upon switching it on the exact same issue was still occurring, the issue was not resolved. I emailed them to say I was not happy that after 3 weeks it was returned to me still broken, and I asked for an investigation into why this happened and why it was sent back without being repaired. They refused to investigate or answer my questions and instead asked me to send the phone back to them again. I returned the phone to them once again however I asked them still to investigate why the technicians did not repair my phone if they had it for 3 weeks. They did not respond to my emails, did not investigate, and did not communicate anything with me even after several attempts by me. Over the next few weeks of them having my phone I requested more information on the progress with my phone and if it was being repaired this time. They kept telling me it was still being repaired, and then eventually they came back to me and said 'we have 3-5 weeks to repair your phone when it is returned to us'. By this time, it had been 12 weeks in total that they had my phone over the first and second times, and I explained this to them in an email and that I was unhappy with how long this was taking as I use my phone for my business and my business was being impacted and the poor customer service and warranty service was causing me a lot of stress. I then received an email a few days later with a tracking link to say my phone was being posted back to me again. Once again upon opening my phone the EXACT same issue occurred within 5 minutes of having the phone turned on. So once again, my phone was not fixed and was returned to me with the exact same problem after them having it and me being without a phone for 12 weeks. I emailed them very calmly with a full detailed timeline of what had happened from the start, and explaining that if a manager did not reach out to me directly to resolve this issue and investigate, that I would be taking further steps such as leaving negative reviews. After waiting for their reply they sent me the same generic email that they sent me the previous two times asking me to return my phone to them by post. This is ridiculous now at this stage, will this just go on forever? No explanation, no investigation, no repair done on my phone, just an endless cycle of me returning it and them sending it back broke without being repaired. I would strongly suggest NEVER buying from CC because the phone only lasted 6 months, and the warranty is clearly a SCAM and a way to give you false confidence. I will never buy from here again and would strongly recommend you to avoid them at all costs. This is quite possible the worst service I have ever experienced. Money down the drain and months of stress caused.
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Staff friendly and efficient. Clean store, spacious, everything displayed clearly and in a logical order. I have bought and sold in this store so I've seen both sides. Does take time when selling your items so be patient. Not much money offered on video games and then when you see the mark up in the shop makes me feel insulted by the offer. Oh well guess it's down to choice. On that occasion decided not to sell.
Will definitely be back... I love seeking out a bargain :)
Will definitely be back... I love seeking out a bargain :)
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Good product and low prices very nice staff
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- don't expect your stuff to turn into much cash, but better than nothing. Takes some time too so better make sure you went to the bathroom before.
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Caos rules,ok ......not dirty
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Mostly second hand TV's,mobiles,and all electrical tools and games etc not the cheapest shop
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Seems to have a reasonable selection of used goods, but prices seem a little high.