Top Mental health clinics in San Jose, United States

Horrible service I don’t recommend them they two people that work this so brain dead and they send me to another location and that location said I have to back to the first place

In my personal experience it wasn’t a complete disaster but it’s not good. I went into treatment from the ER after getting out on a hold. First impressions were great, the intake was very friendly but as soon as I went in the experience changed. Everything was a lot more serious and not as friendly. I was first put into a run with a patient who was throwing things and screaming at me all night long. The next day they moved me rooms which was nice however the units are just a hallway lined with double rooms on both sides with a nurses station at the end and a “day room” with two chairs. I was on a high dosage of antidepressants and kept asking to be able to take them as I usually take them in the morning. They told me I’d have to speak to a doctor first which I understand but I didn’t get to see a doctor till the afternoon and by then I was feeling very sick from withdraws. My entire stay I was given my meals and a bed and that’s about it. I only received one “group therapy” session that was basically a speech about throwing cold water on our face to calm down. Is was almost maddening itself just being there completely bored with just a couple of channels and a few books. The staff themselves could be very patronizing to patients they deem not as stable. What was only supposed to be a 72 hour hold ended up being 5 nights because the doctor was out and couldn’t discharge me. Luckily another doctor was able to come on their day off and was able to discharge me a day earlier than the planned 6 nights. It didn’t really seam to help at all and when I asked a worker about it they just said honestly it’s not going to help we’re just trying to keep you alive and that kinda sums it up. It didn’t really help and wasn’t a comfortable experience but it kept me safe I suppose.

I’m surprised and wasn’t what I was expecting. Visited my family member and was greeted nicely by the reception and the nurses were very nice. He came here from the Emergency room and we didn’t know what to expect. He is doing well and likes his treatment and food is very good. So far so good. Would recommend.

THIS IS STRICTLY FOR THE OUTPATIENT PROGRAM
I was in SJBH hospital for 10 days before being walked directly to the outpatient program.
At first I was hesitant about being there. I had been in other PHP/IOP programs that were less intensive and not as productive. I even told the group that I didn't see myself staying there long.
What I found, however, was an incredible staff with empathetic leaders who guided us patients on a healing path to discover our true selves. The staff provided thoughtful and intriguing resources that challenged our thought patterns and behaviors that were sometimes maladaptive to society, or at least self-detrimental. They helped me appreciate myself and my abilities more. They taught me practical coping skills, how to have radical acceptance, relaxation techniques, Tolerance, patience, and so much more.
The patients were so incredibly supportive. They were genuine and welcomed me as part of their group. They supported me and helped be the surrogate ego that I needed as I built my own.
The entire experience was incredible and invaluable. I have come away with so much more insight and have experienced extreme personal growth. Today was my last day, I graduated from the program! The entire program was extremely happy and supportive of me, and told me that if I need them, I am welcome to return. I am grateful for the patients, the staff, the program, and all of the incredible support I received. THANK YOU SJBH PHP AND PATIENTS!!

Without sounding too dramatic, this was the worst inpatient psychiatric unit I’ve seen. Family member went there twice. I thought they were exaggerating about the conditions but it was all verified by their own staff. I couldn’t believe that showers were burning hot and some patients even had burn marks so therefore no one took a shower. Another was a young patient who was banging her head against the wall ( I personally saw this myself) and she started to bleed and the charge nurse did nothing. A patient tested positive for COVID and they would not allow her to leave the room and made her have the door closed for 8 days. However, the AC was not working correctly and the poor older woman was stuck in there. The admitting nurse casually mentioned that this particular hospital had been closed a couple of times and then re-branded. There’s a lot more but you definitely get the idea. I’m glad some had a good experience here but I would not gamble with fragile family members who are in need of help.

I'm the Parent, not the angry kid reporting in here. my first experience was ok, actually pretty good, but I was dealing with Stephanie, and she seemed to care and have a good understanding of both the need to communicate with parents and support the child. unfortunately my daughter ended up there again. this time, there was NO " Team " working on her behalf, the term, case manager, therapist, social worker" seem to be synonymous and I question if her assigned worker had any of these real titles. there seems to be only 2 people in charge of these children, the Psych, that is the first one that will call you to medicate them. 2 then the multifaceted person that spends 5 minutes a day with them. the kids do not appear to do any therapy, only play games and do art. after multiple calls to the C.O.O., I"ve given up, the COO did not call me back. Her therapist, focused only on what "The child needs" and not that the child should be accountable for their feelings and actions. My daughter has suffered for over a week this time, she sounds worse than when she got there, and there is little to no collaboration from the staff. Perhaps my expectations were too high, this truly is a "Stabilization only through medication facility" no therapy is benefited here...

Rating speaks for themselves , total scam to get insurance money , inpatient and outpatient staff are extremely ignorant, and they can all look at you dead in the eye and lie through their teeth , and for what ?
Aylin from outpatient will do anything to get kids to inpatient for insurance money , so pathetic , and shoving someone named Dr. Pathan downs’ parents throat for some extra bonus ! Spoke to this Dr. Pathan once and couldn’t understand a word, please note English IS my second language! Go figure
DO NOT trust this place with your loved ones.

Staff needs to stop fooling around and tend to their jobs, I call and call they don't answer their phone. This will end up being the worst service.

this place gives me nightmares still- and i was in there dec of 2021. food was miserable, (egg cube, anyone, for breakfast? it's gelatinous and reminiscent of protein!) there was no 1:1 psych services, in the end, i had to fake being okay to get out. i was in there from 8-9 dec to 15 dec. i was in the same clothes for 6-7 days. in the end, a girl punched another in the face and they didn't clean up the blood until the next morning until we asked. and even then, they took like ten minutes until a staff came over and cleaned. this place- there are aspects of it i never told my parents. i was ashamed. i'm not anymore. get better, sjbh. take care of your patients. they need your help. better yet, shut down. start over. listen to your patients. there was a girl, near the end of my stay, she ran into the exit door at the end of the hall, banging on it, and the staff ignored her. she had a seizure, threw up, and the staff still ignored her. the only person behind the desk, she was like 'okay.' and that was it! sjbh, i hated you, and i hope your establishment shuts down forever. some of your staff are wonderful people, who gave me a hug before i left. the others? train them better. let them understand us before releasing them into the ward. i'm ready to leave this part of my life behind, but i can't because i'm traumatized from this place. one wrong thing happens? i'm transported straight back to this place in my head. the screaming of one patient, him banging on the walls, shrieking- will never leave my ears. they sedated people and left them for hours. i have so much to say, but i will limit it to this. people, parents especially. do NOT send your kids here unless you want them to come back to you even more scared and traumatized. this place will not make them better.

if i could put 0 stars i would, i was there in September of 2021 and the day nurses were horrible, all they cared about was giving the kids there pills and keeping them in one room, and if they did anything wrong, they would be sedated HEAVILY, they were biased and racist, would only help the white kids, one kid broke his pinky in there and asked for an x-ray and when they wouldn’t give it to him, he got mad and hit one of the windows, they proceeded to drag him to his room and heavily sedated him, another kid, was hugging into the security guard asking them not to do that and then they proceeded to sedate her after him and restrain her even tho she was complying and was not resisting, the nurses then continues to MAKE FUN of the patients in the hospital as if doing that wouldn’t make their situation worse. the night nurses were a different story, they were sweet, and caring, and they genuinely cared about the patients in the hospital. patients reviews are the ones who need to be looked at the most because we’re the ones being stuck in there. please listen and acknowledge the fact that this hospital is not the best place to send patients!!! and i hope this place gets heavily investigated.

DO NOT WASTE YOUR TIME, MONEY OR HOPES OF LEARNING HERE!
DO NOT PATRON THIS BUSINESS FOR ANY REASON!!!!

1. THEY DO NOT HAVE LICENSED THERAPISTS!
2. They overcharged my bank card so frequently UNAUTHORIZED that my bank had to place a "fraud alert" on their business.
3. We have had 6 scheduled classes in a row and the company was (a) unprepared for the first one, (b) we had the next 3 and then (c) they cancelled the last two (um, for Halloween?! and he was "sick" even though we meet via zoom?!).
4. VERY BAD COMMUNICATION. Emails go unanswered, incorrectly advertise as having licensed therapists (THEY DO NOT) and VERY POOR CUSTOMER SERVICE.

NOT WORTH THE MONEY.
NOT WORTH THE HEADACHE.
TAKE YOUR MONEY ELSEWHERE.
THEY ARE OF 0 HELP!

Hope services helped me with all of my needs I would recommend anyone with a developmental disability to come to Hope Services. Thanks again for your help.

Horrible, felt like they just wanted the money and had no compassion. Completely felt like concerns about their councilors we're ignored and would charge me incorrectly multiple times. Had high hopes but wish I went with a more professional and compassionate business.

I was a patient 4x at this hospital due to instability with medicine, homelessness and illness. It was very rough for me to get adjusted due to my inability to smoke for 4-6 months. However when I did I was pleased. I was taught what close care of hygiene looks like, structured days and balanced meals, and learned what better relationships look like can be formed through advocating, asserting, and assimilating.

I needed this time to remain healthy, it could have easily been the reason I am still here. From this hospital I was granted to go to independent living, and with the skills I learned and the reasonable rent, I am a more reliable person for my family.
The staff was very sensitive to my insecurities and they sincerely invested whatever time they could to be available to speak with them. I would like to be staff as well, helping people build confidence and approach. I want to work in the mental health profession at crestwood now because after meeting many cordial guides like Tom from (phf) and fay (mhrc) both paved the way for my good faith and understanding in a more worldly way. Dr Munir was a wonderful suite for his job and very talented. Thank you again for my brighter future that I have today. Love, cody LA ROSA

A Dr. Duyanen is a genius!

Horrible place to ask for services or mental health. I was rudely treated and was hung up on by Alejandra in the counseling office. I will make a formal complaint about this especially this is the last place that I would expect this kind of treatment.

No walk in appointment to see psychiatrist and therapist ? It’s been two years covid pandemic.

I was recently a patient there transfered from a county hospital. The hospital and staff are horrible to say the least. The staff ignored my medication list provided by my doctor's office and only provided me with the medication they wanted and the doses they wanted, basically forcing me to go through withdrawals. I am also a diabetic and eat a special diet. I was forced to eat the same foods and as everyone else and was told I could control my portion. I did not always allowed access to food or drink, including water. There where patients that were physically and verbally aggressive towards staff and patients alike. These patients were never reprimanded nor punished. There was not always access to the patient phone for use even though there was a staff member present. Late night from anywhere starting at about 10pm - 5am you can always find a staff member sleeping instead of working. The doctor at this facility should have his license revoked, he is all about keeping the hospital full for that easy money and does not have the patients best intentions only the $$$ in his pocket. The staff were not knowledgeable regarding patient treatment, patient care or had an medical education, nutrition, experience or training at all. This facility should be shut down and the doctor's license revoked!

I love this Hope Center before I want to see Meleny Hontz and Dr. Wuff!

Staff are horrible and insensitive, especially their male physician. They try to medicate you for EVERYTHING. No one who is suicidal should be sent here EVER.

MY mother had send alot of clothing to my brother Rudy Jimenez on Dec 21st. Also a few months past she purchase 2 audio equipments. We're working on getting him out. Wen hes gets out we expect his belongings to be recovered simple as that.....Thank You.............................

This place is not a healthy for the patients. They dont care for the patients wellbeing.They hire unprofessional young adults to care for the patients but what they do is physically emotionally verbally abuse them & steal there belongings..I hve alot more other concerns I documented so you will hear from me..THIS ABUSING HAS TO STOP!!!!!OR I WILL CLOSE THIS FACILTY DOWN PERIOD!!!!!!!!!!!!!!!!!

Not first-hand experience, but am relaying message of appreciation and gratitude from another individual and their family. Says: clean facilities, including showers, bedrooms (patio garden spare & not developed, but it was wintertime). Positive, professional, cheerful staff. Psychiatrist on board is judgemental & not particularly objective when interacting with different personalities of patients & their different backgrounds, but maybe he is tired & underpaid? Dunno. Meals are very good for this kind of food (i.e., cafeteria/hospital). "Would recommend" this hospital's services & emergency psychiatric programs to others.

This is my place of employment and it is a great place to work.

A program for people with developmental disabilities.

There is a day program (they are transitioning to a community-based program), senior day center, counseling/psychiatry center, and e-waste facility. You can also drop off clothes/thrift donations at the same place as the e-waste. it's in the back right side of the building.

They show so much love and compassion for the clients. its truly an amazing place.

~EVERYONE WORKING IS DOING THEIR EFFORTS BEST LIKENETH TO A PSYCHIATRIC FATHER DAMIEN OF MOLOKAI~
WHITE-LONESTAR ON MY BEHALF