Top Specialized clinics in Edmonton, Canada

2hrs waiting,, to think we have appointment 1:30pm is our appointment.we arrive 1:15pm to let them know that we are here. 2:15pm we go inside in there waiting room 3:15 before we meet the DOCTOR. I hope make it priority the person who have appointments before the walk-in patient. that's why we make it appointment because we value our time.

Would give 0 stars if I could. Made me explain why I’m here over 3 times and had me go into my net care to find old meds which they should have. Said 30 min wait and I waited over and hour and they put us in the wrong room to start and then made us go wait again in the waiting room because the guy at the front could not figure it out at all. My file is clear with my name and not my old name. I was deadnamed multiple times and as well misgendered despite all stuff I put into the system but you guys don’t bother to even read. This was a horrible experience!

The worst experience I had. I brought my son and had appointment and the receptionist put us down as walk in we waited for 2hours every time we ask her or the other receptionist how long we have to wait they say you have 1 or 2 ahead of you. Every in professional staff.finally we saw the Dr Sam and he was good very good Dr.

The receptionist that works there are very unprofessional on the phone and at the clinic. When you call the clinic to book an appointment. They told my sister to come in as a walk in and that she will get a check up done right way. Later on, when we got to the clinic, they said we cant make an appointment for NEW patients and for walk ins you have to wait for 1 hour. When my sister waited for 1 hour. After an hour when she asked the receptionist for the wait time. They told her that you have to wait 1-2 hours more which is very unfair because she had work after and wanted to get in for a checkup. I would NOT recommend this clinic to anyone. The receptionist are not well trained and do not know what they are doing. I think they are hired by reference not by profession. They do not deserve a single star. Very disappointed.

Totally unprofessional. My wife waited here for over 2 hours tonight, they put her in a room with my 9 year old who was there for an Injection. Finally the doctor came in, only to tell her than he wouldn’t do it if I (her husband) wasn’t there. Couldn’t have told her that 2 and a half hours ago? They knew what she was there for, and a lune doctor did it the first time a month ago. What a joke

Right from the start, this clinic was wonderful . The reception that booked our appointment was very kind. When we arrived, we were told our appt was canceled, as they could not get a hold of us to confirm. This was a mistake on our part. The receptionist, Sharma I believe did not hesitate to make it happen. She was very compassionate. We appreciate her so much. We got in to see Dr Surkont, and he was very professional and thorough. He answered all of our questions and I left feeling a lot less stressed. Thank you all.

I had a really great experience, not only with the thorough assessment from a Dr that not only listen to all my concerns, but took the time to not only explain the physical condition, but numerous potential treatments and how they would effect my overall health.

I have to say the receptionist that I spoke to on the phone to confirm the appointment seemed very professional. I was running about 5 minutes late and she called and was extremely kind and understanding. When I arrived at the clinic both receptionists complimented my hair and we talked for a good 5 minutes. Had a great experience overall.

Worst clinic ever, my appointment was at 12 but I had to wait for two hours to be called in, in the consultation room I had to wait for the female Arab doctor for another one and half hours for her to see me and when she finally came in she brushed me off and didn’t even listen to my problems. She didn’t even apologize for making me wait that long, so rude and unprofessional. They don’t even deserve the one star

The ladies up-front are not only great at their job but are very approachable too. The physician's I have seen were quick, professional and refreshingly not an hour late for appointments. While the waiting room is a bit small all those in the office make sure to keep everyone moving through and it is not often filled. The one small inconvenience I have encountered was when I booked for a full physical it was not clearly conveyed that I needed to book with not only the one Dr. I have been seeing but also the nurse. I wrongly assumed by asking for an appointment for the full physical that I would be booked in with all the correct people, like what had happened with my last doctors office.

WORST CLINIC EVER!! This clinic has no manners and is completely disrespectful. They don't know how to communicate with their patients and they have the worst attitude ever. They think that you have lots of free time just to sit and chill in their clinic. I waited there from 10 till 11:45 inside the clinic room and the princess doctor didn't even bother to show up to the room as she was in her office. They expect you to pay late fees but for them its okay to be late. I understand being late for a reason but if you are the first patient of the day and you are waiting for 2 hours while the doctor is in her office something is not right. If you know you cannot handle a clinic then don't open a clinic and waste peoples time and money. If your so desperate for money why not just start a fundraiser no need for you to waste peoples time. There is a reason why there is over 300 reviews on this clinic and majority of them are 1 star. At least be respectful to your patients instead of treating them with 0 respect and if you're forced to be a doctor at least do your job right instead of being lazy.

Dr. Surkont was great when I met with him. Reception is awful.

When asking about booking an appointment with a doctor, I was told I called the wrong number and was given the same number I just called to schedule an appointment (I didn't think to double check this on the call, because why would reception give me the same number I just called in order to book an appointment).

On the second call I was given the fax line, so I called back to the primary number again after being greeted by a fax machine on the fax line.

On the third call I was greeted with a combination of confusion and hostility because reception thought I wanted to fax a medication request (I have no idea why as I never mentioned medication); however we eventually seemed to get on the same page they booked me into a morning consultation with Dr. Surkont and said I would receive a phone call.

Fast forward to the day of the consultation and I received no phone call, I can't reach reception after a couple calls, and so I eventually leave a message when I call back again later in the day.

The doctor himself was great! He was very informative, and made you feel heard and like he genuinely cared to help. The reception and waiting area however are terrible. The seats are completely caved in and broken. The receptionist I interacted with wasn't friendly at all, on the phone or in person. She rushed you, spoke with an attitude, and pushed you off like you were a bother.

This office called me around a month ago to inform me of an appointment. They asked that I call back to get the details of the appointment time and date, however, despite my calling repeatedly I could not get a hold of them. Their phone seems to be broken, and so when the number is called and the correct option clicked, it does not put you through to reception but instead replays all of the options, as though you've been hung up on. When they called me whilst I was available to answer the phone, something which they have done only twice, I was given a date and time for my appointment and told it would be done via zoom. They called on the date of my appointment to verify I would be coming in, and I had to remind them that my appointment is not, in fact, in person. They told me I would recieve a zoom link 10 minutes before my appointment. I never received any link, despite confirming my email to be correct. So now after dozens of missed calls as they only seem to call during times I am busy, dozens of my own calls and voicemails which never went through and a lack of a zoom link, I have been unable to even speak to the psychiatrist. And to top it all off, they keep referring to me by a name that is not my own. If i could give this establisment 0 stars, I would.

I give 2 stars because I have no issue with the Specialist I saw. The issue is with the office staff/receptionist. She is unhelpful and promises to call back but never does. Because of her I missed getting in for my EMG urgently. Very ticked off, I suppose she has no idea how it is to live in constant pain.

I saw Dr. Mishra today and he was very thorough and polite. He explained everything to me very well. The receptionist was polite and gave a reminder call the day before my appointment which was appreciated. So far my experience with this clinic has been very positive.

Unpleasant experience. Doctor wanted to do my assessment via Zoom from her basement, her wifi kept cutting out, got upset with me for correcting her, and even walked away during the appointment at one point. Focused on all the wrong things for my appointment. Reception is unprofessional and doesn’t coordinate with doctor, making everything more confusing than it should be. Doctor in the end tells me to do the same thing I’ve been doing for years rather than trying to help me. Assessed me for adhd with symptoms more specific and found in men than in women. Such a huge waste of time. If you’re able to avoid, go somewhere else or ask for a referral elsewhere… can’t even find anything about the doctor online, no reviews, nothing… thanks for nothing but making me cry, lady!