Top Internists in Cambridge, United States

Not going here ever again. Should have seen the latest reviews. The same exact thing happened to me. they charged me for a generic checkup and the billing department is super rude when asked about it. I am cancelling my future appointments too with this organization.

The healthcare staff is lovely, but the billing department is both abusive and absolutely incompetent. I spent many many many hours and months on phone calls and writing appeals for an issue that should have been easily rectified. I was forced to go out of my way to get free services elsewhere because of this. I DO NOT recommend this organization.

I went here for my annual physical and ended up receiving a bill for $550, even though my insurance covers my physical 100%. I was told that I received "diagnostic tests" even though I was not notified that I was receiving tests beyond my physical, and I have never paid anything for a physical at another practice. My interactions with the provider was pleasant, but unfortunately I had to pay a ridiculous amount of money for a physical which should have been free. Be very careful, as they tricked me out of a considerable amount of money. I would avoid this practice so you don't get scammed too.

It all started at the front desk treating my son as if he had leprosy. Came in for my son and we saw dr cohen in the Cambridge pediatrics location, since he wasn’t feeling well. She kept calling my son a girl/her. After being corrected multiple times she still continued to address him as she. I mentioned that we went to urgent care and he had every test taken which were negative. She still keep pushing the same tests. I mentioned he was dehydrated, but she kept saying he wasn’t. She took a urine which stated that he was indeed dehydrated. She started to say that he needed to eat more and drink water more. Then she started to break down the food groups. She even started to catch an attitude and was speaking to us very condescendingly. My son even started to feel uncomfortable. I will never ever come back to this business for care, nor refer anyone here for care.

I traveled here to my appointments from Dracut because the care used to be phenomenal and caring. Since Dr. Selim left and my care switched over to a new PCP, things have not been the same. The doctor I was switched to is nice, but I feel like my care is not being taken seriously/closely monitored. There is a huge disconnect with my current PCP and my care. My concerns used to go directly to my provider, now its being circulated to random NP and the portal messages are not able to be replied to. I generate a new message to my PCP and I get a response from someone I have never seen before. It is very all over the place and very disconnected from my provider.

The lab was very unprofessional. The check in process was a handwritten clipboard with everyone's name on it in the waiting room. The blood draw took over 20 minutes after being called to a room. The MA kept leaving the room - they stated they were not sure how to use the system.

I do have to say Ryan Tappin NP is great care provider. I did enjoy having him monitor my care. He always responded directly to my messages and was there to provide exceptional care.

I have many friends and family who come to this office, and its disappointing for me to write this review. I will unfortunately be shifting my care to another office. I've been a patient here since moving to Massachusetts back in 2013.

This place is not very friendly nor do they seem considerate of your time. I wanted to put 2 stars but being my second time here and having a similar outcome, nurse not friendly or considerate, feeling like they're not supportive or comforting, and they seem very quick to rush you without taking the time to make sure you understood everything. Something about this place needs to change! Waited nearly an hour just to have a blood sample.

I just had a quick phone call with someone at internal medicine, and I experienced very bad service. I thought she was rude. I asked her if she can provide me a copy of my report, and have the doctor call me with the results, and she didn’t understand me at first, but then She gave me an attitude and hung up quickly. I don’t think she cares for the patients or even tries to listen to them and their needs.

We love the pediatric practice. They do a great job knowing and understanding your child. We've been in for well visits and sick visits. The care seemed excellent at both. The office is efficient and everyone is friendly and helpful.