Top Family counselors in Falls Church, United States

I called Sunstone Counseling to set up a 15 minute consultation. I never got an email confirmation so I decided to call back and confirm. I left a message and no one got back to me. I then called back the day of the appointment and talked to Courtney who confirmed the time and date. I never got a call at the time of the appointment. After waiting 2O minutes, I called their office number. No one picked up and I wasn't very confident they check their messages after not returning my call once, so I decided to call Amy, a co-owner, whose number was on their website. Amy was very apologetic and said would get to the bottom of it. I then received a call almost immediately from India who explained that I was never called because I live in Maryland and the counselor was not licensed in Maryland. I was very surprised by that explanation because I clarified that when I booked the appointment since I knew their office was in Virginia. The person booking the appointment, put me on hold to double check!
This should be step 1 - determining if their therapist(s) are licensed to assist the person. Even if they had made a mistake, there's absolutely no excuse to let me take time off from my day just waiting.
However, after the mistake was made, Amy did everything in her power to fix the situation and personally connected me with a therapists that was right for me.

I've been working with Sunstone Counseling for many years now. I'm very impressed with their dedication to training their staff, their commitment to providing a high level service to their clients, and the quality counselors they have working for them. I highly recommend them!

I’ve been her 2 times, for two different Issues I’ve been through, amazing staff, always clean, and professional. I highly recommend this business to anyone. I plan on coming back this year, I know they can help me and my family!

Receptionist was unorganized and didn't match me with a counselor based on my preferences. My first session with the counselor I was matched with felt cold, impersonal, and she just read off the intake form I filled out. It was clear she did ZERO prep. If you're looking sessions where you are drilled with a ton of questions, with very little to no emotional connection this might be perfect for you!

I had a bad experience with a therapist years ago and was pretty stubborn that 'therapy' just wasn't for me. Fast forward to this past year and I was done with feeling awful! I searched and searched for a therapist and was ready to give up (COVID-19 had zapped much of our finances and therapy can be very expensive).
I knew I couldn't put off getting help any longer and spoke to a co-worker who I knew was seeing a therapist. They recommended Sunstone Counseling to me and I am forever grateful they did. Vanessa Cushing at Sunstone Counseling has completely changed my life (and I don't say that lightly). Vanessa immediately told me she was willing to work with me on a sliding scale until my financial situation stabilized. She has helped me process past traumas that I never thought I would be able to speak of. She is patient, kind, professional, caring, and loving. I honestly couldn't adore her more. Finding the right therapist can be quite a daunting task. I am so lucky to have found Vanessa. I look forward to many, more years of her counseling and guidance.