Top Cosmetics industrys in Chicago, United States

Ronie is the best for injections! Super gentle throughout the process and addressed all my concerns! Developed a catered injection plan for me rather than freezing my whole face like past providers have. 10/10 would recommend. Will continue coming back!

Roni was fantastic. She made me feel comfortable and confident. She was very honest with me as well when I had asked about another service. I appreciate my experience.

I went to SpaDerma for the first time at the end of January for laser hair removal. I followed the protocols, including not being in the sun for a month before the appointment. I was told I was too tan, I had taken a vacation over Christmas, and should come back in 2 weeks. I appreciated the honesty, didn't love the inconvenience and made an appointment for 2/14.

Today I arrived at SpaDerma for my 10:15 appointment at 10:20. I waited my turn in line. Once the receptionist got to me it was 10:25. I was told that I missed my grace period and would need to be rescheduled. The grace period for my appointment is 5 minutes. I had to ask for that info btw. I asked if there was a charge associated with the cancellation and the receptionist said yes, $50. I shared with the receptionist that a 10:20 arrival should fall within that grace period. She said I walked in at 10:23. I checked my parking payment and I paid at 10:20, literally feet from the front entrance, while I was walking in.

She was helpful enough to let me know I could call and dispute the charge and someone could put in a "ticket." That is ridiculous. Not only did I waste time arriving to 2 appointments which resulted in zero treatments, now I have to call a number, be put on hold and then plead my case?!

SpaDerma couldn't send more messages before your appointment via text and email. The messages say to call within 24 hours to cancel to avoid a $50-$150 cancellation fee. It does not say anything about being 5 minutes late and having to pay $50. It seems dishonest and unethical to over communicate but leave out an important detail like that. Moral of the story is, don't expect any sort of customer service from SpaDerma, better to go to a more reputable place like Elevare, down the street, that cares about their customers.

From SpaDerma: I deeply regret that you did not enjoy your last visit and hope that us waving your fee allows for some compromise. I look forward to connecting with you!
My response: Here's how to fix this, Clara. Call me and apologize. Change the communication policy from SpaDerma so that others don't have this same experience. Make the charges and expectations explicit. My guess is that it is intentionally muddy to allow for shady charges which account for xx amount of dollars in revenue for SpaDerma with the hope that most folks won't notice, will tolerate it or won't take the time to post a bad review. I'm not that person.

I have gone to Ilse for the last 3 years to get lip filler. She’s done amazing. She makes it comfortable and fast. I am always so happy with how my lips are looking when I leave my girl!

I had the best experience! Anne was super helpful explaining everything and answered all my questions. She also made sure I was comfortable during the process and checked in with me throughout

There is little if any wait time once you arrive to your appointment. It's easy to get an appointment w/in a reasonable amount of time. The staff there is friendly and knowledgeable. A+

I recently had my first chemical peel at SpaDerma with Dan, and it was an great experience.
Dan's expertise and professionalism made me feel comfortable throughout the process. I am excited to see the results. I was referred to a SpaDerma, she spoke highly of the results from a chemical peel and I was pretty excited to experience it myself. When I arrived, I mentioned it and we both received a $50 credit for the referral. That’s a nice perk I truly appreciate.
I highly recommend SpaDerma for their outstanding service, and I look forward to returning for future treatments.

I saw Anne for a lip flip and she did an excellent job. She also answered some questions I had about experiences with previous injectors which helped me clear a lot of confusion surrounding my aesthetic goals. She was also very down to earth which was really refreshing for someone like me who’s dealt with a lot of Regina George esque injectors. Thanks Anne!

I came here for microneedling, was not comfortable having “before and after” pictures taken as I have had places use on social media without consent. Employee tells me that it it is mandatory and if I don’t do it my money “will not be refunded”. Aside from this, the studio was overall unclean, and had dirty needle on ground.

I got my lips done by Ronie back in March. I got SO many compliments after I got them done. 6 months later, I am STILL getting compliments! She listened to me when I said I wanted to look natural - and that's exactly what she did.

I also got a Moxi treatment done by Sophia. She was so friendly, and made sure I was not uncomfortable throughout the whole process. She gave me beautiful silky skin!

I can't wait to see them both again in the future!

It is very hard to schedule appointments here. Mine were often moved and they were often unavailable for weeks at a time due to being out of town. Not to mention the phone is never answered nor did the web booking via their website work for a package purchase. It wanted to charge me again - so I was often following up with the owner via text multiple times to get an appointment confirmed.

Location is not ideal for relaxation as it feels like a cold doctors office - but I know the Ashland address is temporary so hopefully that will get corrected in time.

I started with a Groupon facial which was ok. Nothing special, and made worse by the environment - but again hopefully that is temporary.

My biggest recommendation is before you buy an expensive package (I did a $1500 prp treatment package) get very explicit details on how many passes you receive with each treatment as I always got far fewer from the owner than if my appt was with a tech. This lead to very minimal results. And for $1,500 I expect results. It was absolutely not worth the money.

This place doesn’t even deserve a star. Warning: If you buy any Groupons with them, they will continue to cancel or shuffle around your appointments since you’re not a high dollar appointment. It actually pays to just go and get a good service elsewhere… the aesthetician also tried to upsell some of services there which is beyond annoying. Avoid at all costs. Update: scheduling conflicts that only benefit the clinic. Asking people to reschedule MULTIPLE times is ridiculous. You guys are just trying to take the higher paying clients.

Dyana was amazing! She did my dermaplane and was super clean and did a thorough job and took her time but was also efficient! She explained every she did through the process! I highly recommend her if you want someone gentle and Professional and super informative on the procedure you get!!!!😊

The explanation of procedure before hand.
The detailed attention to work, Gity is very professional and listens to her client to make sure they get the outcome they desire.
I have been a client for a few years and have referred my friends to her.
Each one has been satisfied with her work.

I booked the dermaplaning chemical peel, but she refused to do the chemical peel because I had extreme dry skin that was reacting to the weather and a somewhat recent change in skincare products. Thats fine but she still charged me for the full service I booked, not the standard dermaplaning I received.

It would probably be great for someone taking a very medical/no-nonsense approach to a long-term skin recovery process but I was more looking for a relaxing spa facial experience.

It was much less relaxing than other facial experiences I’ve received in the past, there was no music, no facial massage, it was very fast and the majority of the time she was just continuously critiquing my skin and talking about other treatments I’ll require every two weeks (tbh I’m pretty young and have no noticeable sun damage, my acne damage is mostly healed, still working on getting enough moisture in my skin in the winter, but I’ve spent a lot of time and effort getting my skin to almost perfect where it is now, so it was wild to hear her go off for 30 mins about every lazer treatment and service i would need to make my skin right).

After reviewing numerous businesses, I came across iBeauty Clinic and I am beyond elated that I did. My mom lost most of her eyebrows due to a medical condition and I was very cautious in my choice for her microblading. The communication was so personable that I felt as if we had known each other for years. The service and skill were beyond excellent and well worth the ELEVEN-hour trip (one way). iBeauty Clinic embodies the art and skill of extraordinary customer service, which is a rarity these days.