Top Shoe stores in Jersey City, United States

In always shopping here...love the clothes !!!! Great Prices!!!!

It's a cute shop for something real quick and easy to wear

They are cheater.I have bill with product and I wanted to replace the product but here staff was saying no to me though at the time of buying this product I clearly asked her about return or exchange policy.They are cheater please don’t buy anything from Charlotte store at new port :(

I wish they had more selections. The store was neat but it was almost empty. It would be nice to see more options.

My favorite place for women shopping, tops, dresses, accessories, great collection. Must visit.

It's a good store but it used to be better

I love shopping at this location it's always clean and in Oder. However I believe I was being racially profiled by a black older woman she literally followed me and asked my every move but "only me!!no one else in the store.. how embarrassing is that and uncomfortable..

The Morgan Formal Flocked Velvet dress saved the day!!! My local dry cleaners ruined my original dress I was going to wear to my friends wedding the Day before her wedding at 6pm. I RANNNN to the Newport Mall, Jersey City. Went straight to Windsor, and the Manager and sales associates were the BEST, Vilma, Mia and Brianna, this was back in August 2022. I saw this dress and my heart dropped, but they didn't have my size on the floor yet ( since they were restocking) Mia and Brianna were helping me find different dresses that fit my vibe, my size, with only 30 minutes before they close, they were still giving me the best service. Months later I am still beyond grateful. I was about buy a different dress, but the manager could see I really wanted the green dress. She went above and beyond to find my size. I literal CRIED at the register. I was SO HAPPPY!!!!!!

The atmosphere is cozy, the clothes are nice too look at and the workers there are always friendly.

The two girls working there today were such great help! I went in for a dress and was ver indecisive, they asked me about what event it was for and helped me decide. Windsor is one of my favorite stores to shop at and having great customer service is always a plus!

Loft sells used clothes in final sale. I bought this pants online and picked up today from the store and when I opened it at home, no tag, smell bad, very long and you can tell it was worn and used. No Matter what, I will return it. Shame on you LOFT

LITERALLY BEST EXPERIENCE IVE EVER HAD! The girls were super helpful went to look in the back for like 20 dresses they thought I would like, and on top of that they helped me match it with jewelry and steam it. Customer service 12/10. Plus they have a great dress selection! I love it here

Excellent Customer service!!! Nia was amazing, so friendly, and super helpful. She helped me find the perfect accessories for my outfit. 10/10. I recommend coming here to shop, and I will be back soon! :)

I first wanted to say I love that Windsor is now in Newport Mall not sure when it opened up, however I called in and spoke with the assistant manager she was very attentive and so sweet! I called in to check if they had two pieces I was looking for she took down my number and style numbers and said she would call me back, which she did. The store had my two piece, thank God, and Nia offered to steam it for me, which I am a VIP at Windsor and no other store has ever offered that so A+++++. I can’t wait to go in and browse around. Thank you so much Windsor crew from Jersey City. You guys definitely are setting the bar very high for exceptional customer service 🙏🏼🙏🏼🙏🏼🙏🏼

I can’t say enough just how amazing the store manager, Saidah, is at this location! I was in desperate need for a dress last minute and found a few options I needed asap. I called a few locations and by far this Windsor location was the most helpful and patient in searching their inventory (in addition to other locations)! Saidah helped me over the phone and upon discovering she had one dress left in my size she graciously put it on hold for me and did not give it up to other customers eyeing the dress!!! Would not go anywhere else. Once I got to the store I found that all the employees are just as pleasant, patient and helpful. They truly go above and beyond for the customers, whether you’re purchase is small or large - and in my experience that is hard to find.
Store is very organized, clean and seems to have a wider selection than other locations. Can’t beat it for the price point!
Definitely give this place a shot before anywhere else!

Firstly, I was looking for a dress for my bachelorette party, and I immediately found a lot of fun and glitzy dresses to try! However, I came by myself and didn't have anyone to give me an opinion.

When I put on the dress that I ended up buying, Nia enthusiastically encouraged me to get the dress! It wasn't just her compliment that I appreciated (and for sure that always feels nice :) ) it was her helpful opinions on the size I should get, how it would look with the rest of my accessories, and how it compared with other dresses.

Needless to say, she was really sweet and helpful, and made my first time shopping at Windsor great! Highly recommend her and the store!

LOVED my experience here! I stopped by to return a dress I ordered - I was originally planning on wearing it to a graduation I was running, but it was too tight and could barely fit over my head. Nia and Breanna were SO great, I told them my dilemma and without asking, they dedicated so much time speaking to me and going throughout the store to pick out a few options that were appropriate and might fit. Needless to say, they helped me find the perfect dress and I'm so excited to wear it! Thank you guys, I'll be sure to come back!

Lou and Grey are the most comfortable active wear at Ann Taylor Loft! I bought 3 pairs of sweats and 3 tops. absolutely worth the money....

I was there today. I love the store and prices but I felt like in slow motion movie.. one girl was probably new- she said ‚next in line’ I came closer then she went to another registration ignoring me. Both ladies started doing something on the one regestration. when I asked to cash me out the one lady said that she is a manager and she is helping her out. In the mid Time the New lady went to Open the fitting room like she went for the walk. Line was so long, but ladies were soooo slow like on purpose. Finally Then manager cashed me out in VERY rude way. Horrible service. I was about leaving the thing I was going to buy...

This is a nice Loft store. Very clean and well organized. The selection is usually quite nice. The staff is very helpful.

Love the staff they are super friendly. Brianna and Shamah are always helpful and very attentive. Wish I could give them 10 stars

Second time I buy a pair of shoes and inside the box is a totally different size then the one I asked for and the size on the box. This shoe goes through two people before it’s paid for and out the store and none of the employees noticed. Maybe they should stop talking for a little bit and pay attention to their customers and service them the proper way. The worst!!!!!

Amazing collection must check it out

Great designs but horrible customer service. Sent two items back by mail that didn't fit and it's been over 5 months and I no refund despite repetitive emails. I loved their stuff but I wouldn't shop there again because they never refund you on stuff you buy!! So be careful when you're shopping online with them!