Top Bakerys in Frederick, United States

Place is a mess and no one cares. Called to schedule an oil change and was told just to show up at 7am when they open. Showed up at 6:45, didn’t speak to someone in the auto center until 7:45 when I was told I’d need an appointment. A manager told them to fit me in but by that point I couldn’t trust it would be done right. Don’t waste your time.

I ordered and paid for an item online days in advance to save it as it was low in stock. I scheduled pick up and drove an hour from where I live to get this item. Literally pulled into the parking lot for my scheduled pick up time and got a text that it was out of stock. The electronics dept was informative and kind but obviously couldn’t help me. Customer service gave me a shrug of the shoulders and an “I can’t help you” I think it’s ridiculous they are selling items that have already been sold and paid for! I instead bought a different but similar item costing 40 dollars more while the initial 95 dollars is still missing from my bank account. No offer of a discount or even just immediate refund so I can put that money towards the new purchase. Don’t order ahead. They’ll sell it out from under you.

Went to customer service try to purchase some items with my check and instead of doing that they cash my check and then have me purchased the items. Told me that this is an easier way to do it when the whole point was to avoid the charge of cashing the check. I later came back to ask for my receipt and she was trying to argue with me, saying the cashier usually gives receipts Be careful when you cash your check here don’t try to short you.

3 cashiers open. Lines ridiculously long for checkout even for self checkout because of this. I've been here 3x in the last 3 days. Never more than 3 cashiers. Each time I've had items ring up at checkout for 2x the cost of what the shelf said. I'm tired of this fraud. It took 4 people to try to correct the price today and I finally told them I don't want it anymore. I'll order it on amazon

The rudest ppl come to Walmart I was checking out with A woman who was hearing impaired, so it took a moment for her to answer my questions that I had. She was very patient and polite, and she understood everything I was saying I was the only person in line at the time and a rude gentleman came behind me, As she was doing a price check for me, unfortunately it took a couple seconds and he was so rude and slammed his stuff on the counter being very impatient. Her name was Carol. I just want to say how amazing she was and how patient she was with me and how she deserves praise. As for the rude gentleman, I wish people like him didn’t exist.

Had the very best experience in the Vision department for my special needs adult son! The doctor was informative, and Kendra went above and beyond to make sure our needs were met. We will definitely be back.

Had bought an inverter for my car around 10:30pm. Around 11:30 I was in the parking lot charging my devices. Had received a trespassing warning and was told not to come back. Guess this Walmart don’t like customers. I was just passing through no big deal. Beware of how they treat paying customers

Product selection is limited and past dates on perishable items. Shelves are messy and low stocked. Employees might be nice but are often rushed, rude, and standoffish. I've been shopping at this Walmart for over 5 years and if this is the energy and atmosphere that continues, I will be finding a new store.

Not bad, but we spent 30 mins waiting for someone at the sporting goods counter to buy a tin of Crosman pellets and no one came.
That's discrimination against people who shoot or hunt. Even if they shoot airguns only.

Title: A Frustrating Encounter with Walmart Customer Service: Incompetence at Its Finest

I recently had the displeasure of dealing with Walmart’s customer service, and I must say, it was an absolute nightmare. The incompetence displayed by the clerk, Shanon, at the customer service desk, as well as the so-called coach who refused to get the manager, Stacey, was truly astounding. It is clear that these individuals are in desperate need of retraining.

My ordeal began when I approached the customer service desk to address an issue with a faulty product I had purchased. Shanon, the clerk on duty, seemed completely clueless and uninterested in assisting me. Her lack of knowledge about store policies and procedures was evident, as she struggled to provide me with any meaningful guidance or solutions.

To make matters worse, when I requested to speak with a manager to escalate the issue, Stacey, who identified herself as a coach, flat-out refused to get the manager involved. Her dismissive attitude and refusal to take responsibility for the situation were both infuriating and unprofessional. It was as if she believed that her role as a coach exempted her from providing proper customer service.

The lack of training and accountability exhibited by Shanon and Stacey was deeply disappointing. As a customer, I expected to be treated with respect and to have my concerns addressed promptly and effectively. Instead, I was met with incompetence and a complete disregard for my needs.

It is clear that Walmart’s customer service department is in dire need of reevaluation and retraining. Shanon and Stacey’s inability to provide basic assistance and their refusal to involve higher management reflect poorly on the company as a whole. Walmart should prioritize investing in comprehensive training programs to ensure that all customer service representatives are equipped with the necessary skills and knowledge to handle customer concerns professionally and efficiently.

In conclusion, my experience with Walmart’s customer service, specifically with Shanon and Stacey, was nothing short of a disaster. Their incompetence and refusal to take appropriate action left me feeling frustrated and undervalued as a customer. I sincerely hope that Walmart addresses these issues promptly and reevaluates its customer service practices to prevent other customers from enduring such a harrowing experience.

The worst customer service experience I've had in a long time. Get ready for a rant. I don't usually complain, but this needs to be acknowledged. I came in early today to try to exchange an item that was purchased on Saturday during a Black Friday sale. A piece from the set was defective (battery wouldn't charge). I figured I could just exchange it the following Monday. I have never in my life experienced such unfriendly people. First of all, these women looked at me as if I was interrupting their conversation because I needed assistance. The woman who walks over proceeds to tell me they don't do exchanges and that I'd need to return the item & repurchase it.
I said okay no problem, she did the refund, I thanked her for the help & told her to have a Happy Thanksgiving! To which, I got no response. But it's cool. I get the item I originally purchased a second time and take it to self-checkout. It rang up the original price. I asked the lady at self-checkout who was also extremely unfriendly, showed her my previous receipt, she tells me I need to go back to customer service. I go back to customer service where the same woman who did my refund proceeds to tell me again that she couldn't honor the sale price and that "she doesn't recall them having a sale over the weekend"... So you're telling me if I buy a defective product and decide I'd like to exchange said product I can only do so if the price hasn't changed? Also, how are you going to end a Black Friday sale before Black Friday..? Make it make sense! Horrible customer service representatives, horrible location. Just..ugh.

This is one of the best locations in the Hagerstown area. Always well stocked, clean and organized. Lots of self checkout lanes too, so paying and leaving is relatively quick and easy.

Super Walmart, a great selection except having four males in my household I'd love to see a broad range of men's clothing options and sizes. I always strike out clothing-wise with 2/4 males when shopping. Love the upgrade in brands all around in most departments.

Aaron, Matt, Jeani. Huge props to the Auto Center and the entire store! I limped my car in with a exploded tire and a donut at 10p.m. at night and they did excellent work as people and employees to get me going again when they could, even though my entry was way out the norm. Great crew! Thanks!

They definitely have stepped their game up! At times it's not so many cashiers but at least the ones that are there move fast to get out of the store and as accurate as possible! Latoya is on her job as a manager, I don't particularly like her attitude at times in the past, but she's running it well none the less! And shout out to the amazing staff there too!

This Walmart is by far the most tolerable in the area. It's generally less crowded and has items in stock. Unfortunately like most places right now they are running low on patio furniture options.
The workers are helpful and the lines are usually pretty quick.
Lastly, the curbside pickup for online order was very organized last time we used it.