Top Electronicss in Franklin Square, United States

I will NO LONGER fill my prescriptions through corporate pharmacies. After getting the runaround from multiple CVS pharmacy locations to fill a brand new medication, I finally called Franklin Square Pharmacy, which was recommended to me by my best friend. I was greeted with such professionalism by the front and the pharmacist. Not only was my script filled in a timely manner but they also showed that each customer is valued. Thank you so much Franklin Square Pharmacy for helping me when other places did not care.

Excellent customer service and personal service. I love knowing the pharmacists and their knowing me as a customer and my monthly pharmaceutical needs. They always go the extra mile with their personal neighborhood service.

Nothing better than supporting local businesses. I will never go to a CVS or Walgreens again. It's nice to walk into a pharmacy and someone actually approaches you to ask if you need help. Hope this place stays open forever.

Paul and Anthony are very kind and always help get the meds I desperately need. Wonderful store and staff

I recently had an unpleasant encounter over the phone with two employees of Franklin Pharmacy. After receiving a bill for my deceased father . I called to inquire for the breakdown of the bill that was due . I did have issues with the bill but that was the least of my concerns. My father was their loyal customer for at least ten years .
When I informed the pharmacy in my conversations that he had passed away. There was not a single word of condolences expressed even though I was told they were aware who he was and that he was a long time customer of theirs . It’s sad when a business loses their human touch.

Apparently Grant from Franklin Square Pharmacy is unable to deal with his customers. He has zero patience and is unable to properly listen to what his customers are saying. Then blames them later on if something goes awry. I advise him to just quit and find an occupation that makes him less defensive. Like maybe in China somewhere. I didn't really get a chance to fully do business with the pharmacy because of Grant. Maybe they should consider firing him. It definitely couldn't hurt.

They had a unbelievable price on their web site on Cetaphil for approx. $6.58 for a 20 oz. jar so I purchased six. Approx. 2 days later they canceled my order saying their out of stock. I looked on their web site and found 16 oz. jars for approx. $17.50 I called up the store and spoke to Grant I believe. He stated he was out of stock. So I said send me the 16 oz. jars for the same price. He said no. I'm not a lawyer but have years of law enforcement under my belt and it smells like bait and switch. Thanks for nothing Franklin Square Pharmacy!!!

They are great! When you call you get a real person to speak with. When you have a question and want to speak to a pharmacist he is there in seconds, The chain store pharmacies you get a 2 minute sales pitch before you get to press a key to direct your call. They are efficient, knowledgeable, and courteous. Keep up the great work! Phil B