Top American restaurants in Doncaster, Australia

We were there for my husband’s birthday. Jeff is very pleasant and has been helpful and nice

Have a wonderful dinner here❤️ Thank you so much, will come next time

Tried to book a booth here for family member with special needs. She is in a wheelchair and a booth is the only spacious area that accommodates her chair.
Staff on phone were not helpful.
They said to wait 5-10min on the day and see if a booth will be available on the night for her.
I explained that’s why I was booking a night in advance- so my family member with special needs is definitely going to have a booth.
All the staff member did was say we will make a note of it on your reservation but a booth still isn’t guaranteed even though she’s in a wheelchair.

Families who also have members with special needs- I caution against making a reservation at TGI Doncaster.
My family definitely won’t be going here.

Enjoyed a tasty lunch there.
The dishes took a little while to be served and the service could be improved with more attentive waiters. Not too bad an experience overall.

Decent menu... Good American Diner Vibes. Friendly Staff, punchy flavour and nice open seating.
Chicki wings....Nashville and buffalo....soo good.👍
The burger 🍔 were such a classic. Drinks can be a hit and miss. Gotta try the rest of the menu.

TGI Friday in Westfield Doncaster left much to be desired. Upon arrival, the waiter at the front door seemed unwelcoming when we found out free kids meal is not available today.
The background music was so loud.
The disappointment continued with the food – the chicken wings were dry, and the signature sauce was overpoweringly sweet. The mac n cheese was a letdown too, with soft pasta and an unpleasant-tasting cheese. The dishes served were not garnished.
To add on, our table was not clean. Overall, the experience fell short of expectations, we do not foresee revisiting again.

The experience of dining at TGI Fridays is inconsistent . Sometimes we receive a very good service and good food. Some other times the experience is not that good. I can tell because we are regulars and every time we experience something different.

In general, I like the staff very well. They are dedicated and kind. But some times they deliver orders wrong and we usually we have wait a while to get served.

Definitely some room for improvement.

Updated 10/23: visited TGI now that it is well established in the upstairs Doncaster Dining area. Food quality has improved from last time, however we didn't find it was good value ($19.90 for 4 potato skins, wings about $2 per piece). The weekday specials seem to be a good deal though. Service is still a sore point as staff were very disinterested and dropped plates/food on our table without acknowledging us at all! Disappointing.

Past 2021 review:
Food was just average for the price and poor service really impacted the experience. We ordered the nachos, half rack pork ribs and 12 wings (buffalo and chipotle honey). Wings and ribs are good but I wouldn't order the nachos again (overpriced, sloppily assembled). The famous chips were very soggy and slaw was bland.

Our food arrived lukewarm because it was sitting under the lamps (right next to our table) for a while. Had the same problem later when I ordered takeaway and it sat on the bench for 10 minutes before I walked over and asked if it was mine.

The waitstaff were quite disinterested and won't help tables not in their section. We were told to order on the app which isn't possible with the voucher we had, so it took half an hour to order. We flagged down a waitress waiting at the lamps (no food ready) and she started taking our drinks order but wouldn't take our food order... She then rudely told the manager "go get [our waitress] and tell her to do her job". I hope that TGI will change this policy to ensure that the waiters support each other to ensure customers get a good experience.