Top Soccer stores in Nottingham, United Kingdom

Asked for an item to be held longer than 10 days as I placed the order while abroad thinking I could pick it up from the store when I return
- email is ignored
- nobody ever answers the phone and it just rings until it hangs up
- web chat when finally managed to get hold of someone just said: it's up to the store if they want to hold it or send it back before you're able to pick it up 😂😂😂😂

You just can't make it up....

Customer service is terrible. Staff are rude and it makes customers feel its such an effort to serve and no please and thank you. Products are good but staff ruin the experience

Accidentally picked up a box of boxer shorts which were medium child and needed medium adult. Took unopened box back to swap for correct size and was told unable to swap underwear despite unopened box. £25 down the drain! Manager very rude and didn't come of her phone to talk to me properly, I will never shop with this company again, absolutely shocking customer service

As others have said, staff were sparse, but those who were there were helpful! I didn’t end up buying anything but they had good options and prices

Massive Shop! No size 9 mens trainers in stock on 4 of the trainers I tried on? What is the point in this shop? Clearly under staffed and apparently hit heavily by theft too. Ended up buying a cheap pair of trainers which have been used so many times by others the backs were digging into my feet 😡 clearly a short sighted owner here at the top is cutting too many corners. Won’t be so excited to come back again. Terrible shop terrible stock and poor staffing levels. They hung around me while I tired on my shoes to make sure I didn’t run off? Like me and my mum and dad are going to be the type ? Totally got this business style wrong!

Got to the front door and was greeted by an absolute hideous mess! Went upstairs feeling pretty ill but didn’t stay long! #standards

Went to this store yesterday. We just walked in and started to look around when who I assume was the manager proceeded to scream and shout at some members of staff and throw a heavy plastic box on the floor like a child having a tantrum. He clearly made the members of staff feel very uncomfortable and embarrassed as they went bright red. He did this infront of a shop full of customers who all looked around and also felt very uncomfortable. My partner asked one of the staff members if they were OK and if he was always like this. We left the shop after not really looking around because we felt embarrassed for everyone that had to work with him. What a poor manager you must be to have to reprimand your staff in that way. I hope it made him feel really clever. I'm sure these sales assistants don't get paid enough to have to deal with a toddler as their management.

Walked in today and was impressed by the size of the store! It looks very well laid out and plenty of stock on display, however that doesn’t mean they have your size.

Travelled to two separate sports direct and they were helpful, however in this store I couldn’t find a single member of staff to help with getting my shoe size, so we ended up going to the tills and asking where we were greeted by two giggling women. I proceeded to ask if they had my size and obviously one was a new member and didn’t know what or who to ask. The other female told her to ask another member of staff, to which that person couldn’t help. So in the end the woman behind the tills went out back to look. Great! At last!!!

5-6 minutes later she returned to say both of the shoes I selected are not in my size, but can I put these shoes back on display. THE CHEEKY COW!

Do they not pay enough at sports direct? Because the staff I encountered today obviously didn’t want to be there and would rather have fun and giggles at the customers expense! I’d love to know what was so funny/entertaining.