Top Wheelchair rental services in Dallas, United States

We have a client visiting Texas and Rebecca, Jamaal, Julian, and David all showed exemplary service in getting him set up. They were helpful, responsive, and very understanding with our situation. We are located in Canada and could not be there to facilitate any of these arrangements. This was all done remotely! Rebecca kept us informed and up to date and the client has been well taken care of. We are grateful and very appreciative!

Exceptional customer service. I was allowed to put a scooter into my SUV to see if I could do it by myself having been refused by a competitor.
The only problem is that they don't bill insurance, including Medicare.

Mike the owner was great! Very helpful and personable. Fair and reasonable prices. Needed the scooter same day and CVI delivered.

Julian is A multi-task employee while he was on a phone call, he welcome me while his co-worker spoke not a word they just stared. "WOW!" Thank you, Julian for making me feel welcome and at ease when you are dealing with a family member with a broken right trabecular and fracture cortical bone that now have 3 screws implanted.

AMAZING SERVICE!!!!! My 81 year old father was given his notice that insurance was releasing him from rehab. His bed in his apartment was gone because the insurance had placed an order for a hospital bed for him as he needed it to help him. He had a fall and is learning how to walk again. He is having a hard time with is limbs and even feeding himself. The company that the insurance contracted with Apria.....(terrible company, Apria), told me they didn't have a bed and didn't know when they would. I called CVI, this was 4:45 on Friday afternoon. They had the bed delivered on Saturday. They were so helpful and friendly. But, it didn't stop there. When Apria got the bed, I set it up for delivery and asked CVI to remove the existing bed because we had to pay for this one and the one from Apria was covered by insurance and Apria told us that the existing bed had to be removed because they wouldn't move any furniture, so Rebecca, (amazing lady!), told me that she was happy for us that we got it covered by insurance and they would be happy to pick it up Friday morning, today, so that it would be out in time for Apria to deliver the new one. Well, it got to be 2:00 and no Apria, when I called, they said that they didn't have a bed! I was furious! I called Rebecca at CVI, and she put me on hold for less than 3 min., got back on the phone, and said that they are bringing the bed back so that my dad has a bed for the weekend! NOW THAT IS SERVICE!!!!!! I HIGHLY RECOMMEND CVI! They are helpful, and they truly care! (And Rebecca is awesome!).

I went there searching for an electric wheelchair for a young woman my church is helping. Rebecca worked with me and found a used one that we could afford. Her kindness to the young woman and to me and her knowledge were incredible. The store is well stocked with new and rental equipment. I would recommend it to anyone who asks.

WOW!!!! Amazing service, attitude, thoughtfulnees and compassion. I have been a caregiver for 6 different people in my life. I have had alot of companies like this in and out of my life. Everyone in that shop cares! I had an issue with my moms battery for flying (6 months after purchasing her scooter)and Rebecca went way beyond to find a resolution. She treated my mom like she was her mom. As long as I live in DFW I will go no where else!! This place is the BEST.

Jamaal did a fantastic job delivering a chair for my daughter’s surgery. We missed his first attempt to deliver. We contacted the office and he came back right away late on a Friday. He assembled the chair and made sure we fully understood use instructions. He is such a professional. He is great. Thank you so much. Mike W