Top Public parking spaces in Denver, United States

Being that it was my first time it was a little bit confusing, trying to figure out how this parking garage worked and I disliked that I had to go up four levels before I found a spot, but I really liked that they had an on-site attendant, and it seems secure and really well maintained.

Roland is absolutely amazing! Always takes care of the garage and is very helpful. Thank you Roland

Abhorrent customer service and unnecessarily complicated process to leave. We booked parking online, everything getting into the garage went smoothly, getting out was the issue. The website says to press the assistance button and read out your Transaction ID. The lady who answered couldn't be more unhelpful. Her questions were very vague and when you gave what you thought was the answer she would cut me off and paint me as an idiot. For example she asked what where I booked and I said online, and she asked again where i booked so i assumed she misheard me and repeated myself. Her response was along the lines of "i know you've booked online, you've said that already. What website did you book on? (I go to answer and then immediately) There are many websites that are used to book parking garage tickets which one is it?" Then i said Park Chirp was the website, and because of my Aussie accent she became frustrated as she didn't understand, I even had to put on an American accent to keep her from carrying on in frustration. Another example was when she asked what address was on the booking. I replied with my address that i was staying at and she flipped again. She said there are no garages there for miles and i said oh sorry i thought you meant my home address as that is the one on the booking and asked did she mean the garage i was currently in. Rudely said yes. Now usually when you go to a parking garage, namely 16th Street Center Parking Garage, and asked for assistance, you assume they know where the hell you're asking for assistance. Apparently not! I said 16th Street Center Parking Garage and again she shut me down. She wanted the EXACT address, number, street, subrub, zip code, galaxy the lot! I could not believe the gall on this person to ask such vague questions and expect me to read her mind. I expected better from one of the main parking garages, definitely put a sour start to the Denver day trip. We later on used the Music parking Garage later in the day and had a much nicer experience, i recommend going there instead.

I prepaid for a parking spot for a weekend for $75. We went to leave and pressed the call number multiple times to read off the transaction number and no one answered. My friend who was driving ended up paying an extra $60 for us to get out because the event we were at let out and there was a huge line. They will not answer the phone or reply to my emails. Don't bother with this place unless you like spending $135 for parking.

Be warned that they don't staff on Sundays even though the parking garage is still open. So if there is a brief power outage that bricks all of the scanners, you will not be able to get into or out of the garage. This happened to us, and was very scary until the hotel next door was able to help us.

Trapped us in the garage for over 30 minutes while machine was down. Company didn’t answer the phone and when an employee finally came they still wanted us to pay. Wild. The machine is down often. Save yourself a headache and park anywhere else, it’s worth paying an extra $5 to not have to deal with this.

Have had good luck parking here (at least 3 times so far) and reserving ahead of time through the SpotHero app. Safe, well lit, and usually lots of availability. Pretty easy system to go in and out and scan your already paid parking on the app. Easy access to Denver Center for the Performing Arts complex down the road. Just be aware the pricing can fluctuate based on the time of day and day of the week.

Misleading pricing, alert. They had a banner one could see when driving down the street saying $7/day weekend rate. I parked on Saturday night. When I went to take my var away the next day I was asked to pay $33. They gave me some complicated explanation about entry/exit time rules that applied, none of which were advertised in that banner I had seen. When I exited I saw some extra info at the entrance which one can see on the way out but which is very difficult to spot on the way in. The ladies on the speaker were not friendly at all. They clearly get a lot of these issues and are frustrated too. Avoid or read all the fine print!