Top Financial institutions in Toronto, Canada

Almost 10 people in line waiting, service has gone down hill. RBC at Jarvis no more tellers. Make billions and still cut staff!!

This is the most luxurious branch but the worst service. Because I had a family emergency, I needed to wire a large amount of money abroad. The teller I talked to had no authority, so she went to the manager for authorization. The branch was not busy at that time, but the manager did not come over to understand the situation and provide help at all, so the inexperienced teller just rejected my request. Fortunately, in the end, my needs were properly resolved at another branch.

This is the absolute worst RBC and customer service in the entire city. The staff should be embarrassed. The management should be embarrassed. RBC should be absolutely utterly embarrassed. It took me over an hour to get a bank draft yesterday. I actually left without getting it due to the incompetence of the staff working there .I then walked over to CIBC and managed to get one in less than 5 minutes. I will be canceling all of my RBC accounts including my private banking and moving things over to another bank that will obviously have more competence than RBC. RBC do better or five years from now you will have no customers left. I plan on telling my staff of 3,000 people today the entire story and let them make up their own mind if they want to leave your utterly embarrassing company that you have become

The people at the front desk are not very well-trained. I dealt with two ladies, and both seemed clueless about what had happened. They are blaming me for something that went wrong with their system.This is by far the worst RBC branch I have visited.

This location is convenient and the people are well intentioned but RBC systems can’t handle basic needs of their customers.

I tried to get a credit card for my Business for 3-4 months and was unsuccessful. The application couldn’t be filed electronically and later was not filed even using older systems.

The tools account managers have at their disposal is a joke. I watched them just keep filling out the same form with the same information until it worked. It feels like the systems are stuck in the 90s.

I applied for an AMEX card and got it in 4 days. Will not be returning to this bank for expanding my services as something is clearly broken.

Great Organization! Great Culture let by an inspiring Entrepeneur! Highly recommend using the payment processing system.

I was here today asking for a fund proof letter. The staff showed me a sample and said that was all he could do for me. He seemed very impatient and unprofessional. Because I got a letter from another branch months ago, I knew the letter should be more specific. After I showed him the letter I got. The staff kept questioning me about where I got the letter. He asked me to email the letter to him instead of checking the template in internal system. He kept saying “do you understand what I mean” “ do you get my point” in an unfriendly way to emphasize that it was not his responsibility to get the exact same letter. Gradually the situation turned to be intimidating so I chose to leave without getting anything. I will never go to this branch for any business because of this very terrible experience.

Fundthrough has provided me with cashflow quickly in order to run my business. All of their staff has been a pleasure to deal with and super helpful. I highly recommend Fundthrough to every business owner.

Been here three times. Truly the worst banking experience you can possibly have. I never give google reviews, but if it prevents anyone from opening an account here, getting serviced here, it's worth leaving one. I have had three terrible experiences, all of which I've had to go to another branch after to fix (unfortunately they are my home branch so I don't have a choice for some services). Wellington branch is great, along with some other ones if you need one relatively close by.

Given the current climate with high interest and mortgage defaults, my mortgage payment was processed incorrectly and the manager was not comfortable to speak with me when a team member made an error. A very unpleasant experience with this branch. Be careful when you make prepayments to your mortgage at this branch. Thankfully not my home branch.

Just tried to set up an account, but immediately came across a website issue when trying to link my bank account. Tried several times, but the pop up would just tell me that "Something went wrong" and to try again later. I called customer support yesterday--who told me someone would call back, but never did--and just spoke to someone this morning who's now telling me to do several tedious things that involve having to contact the invoice payer, submit bank statements, etc... it's just too much and not as smooth of a process as it should be. I just read some other reviews and now wonder if it has anything to do with FundThrough decline since being acquired by another company. Whatever the case, I wouldn't recommend this company.

I wish to specifically commend the outstanding, professional account service provided to my aerospace company by Megan Guerrero. Megan works every problem or issue to success in a cheerful, positive manner and does not quit until perfection is achieved. I give her and FundThrough my strongest recommendation.

Great company to work with! Excellent customer service and the service itself is flawless. Thank you for all the hard work!

FundThrough has helped our business with our cash flow needs. They help us get cash sooner when we need and gives us peace of mind knowing they can help if money gets tight. Our rep Emma has been responsive, friendly, and helpful.

Rude employees

Beautiful! Very happy with the company and service they offer. Saved me just in time. Once setup through QuickBooks, very easy to use and to receive funds in the account. Very generous rates on the money borrowed as well. Thank you for offering this type of service.

I've used FundThrough for a couple of years now as a tool to help support the growth of my company. We're able to take on larger contracts knowing that cash flow isn't going to be an issue for us. It's super easy to use once you have your bookkeeping and banking connected, too. Highly recommend for other small business owners.

FundThrough is an amazing company to partner with! Their expert staff are very responsive, and will take your business finances very seriously. They have helped us build our business, and keep up with our growth.
With FundThrough's assistance, we were able to take on projects that we likely wouldn't have been able to just yet.
Kelli has been to "go to" person for almost 2 years now, and I cant say enough good things about her, and her team.
I trust them with my business!

I have worked with FundThrough for the past 4 months since I bought my business. The initial set up with Russ was quick and accomplished with ease, giving me the cash flow needed to continue operating my business without interruption. I now work with Kelli and she is amazing! She is always available to address any concern I may have, no matter how small it may be, in a timely and professional manner. It is a great comfort having Kelli and the entire FundThrough team in my corner. I would highly recommend FundThrough to any business that may need funding!

Unbelievable!