Top Computer consultants in Cannington, Australia

I highly recommend Arrow Computers in Cannington.

My 6 year old comp finally gave up on 11/04/2024. I needed a new computer and went with what the technician recommended, he added all my programs, set up my emails and everything was perfect. The service from the Cannington store was first rate and the price was good.

I have bought a few comps over the years and had data transferred BUT never has all my data been recovered and transferred so expertly.

They were very accommodating and nice to me, aswell as clear and Concise information on what went wrong with my build too. Luke helped carry my pc to the car which helped a lot!

I ordered a monitor as a replacement and was informed the following day they did not have that exact model but one that was similar and looked the same.

After confirming it had the same mounts, same ports and looked the same I agreed to the new monitor.

When it arrived it was beige instead of the black I originally ordered. After calling up I was lied to being told I was informed of it being a different colour.

I then asked if they recorded calls and was told they do not.

For future sales I recommend giving better product descriptions especially when offering an alternative.

Luke is such a very attentive, accommodating and cares for his customers needs and concerns. As well with all the staffs at storm computers. Highly recommended.

Laptop wouldn't start, went in on Sunday morning expecting a big fee and a few days wait. The team diagnosed and fixed the problem on the same day, with a much smaller fee than I expected. Prompt, professional, and very helpful.

Appreciated Luke's patience and service care over the phone, gave confidence to purchase thanks.

My pc was blue screening and crashing non stop. They told me I need a new mobo. Bought one and it still didn't work. Took it back and they said it was faulty monk again.

they almost wouldn't take that mobo under warranty because I used 3 screws instead of 4 into the case for the mobo???? Worked fine for 4 years on my old parts.

Then told me I need a new PSU. 350 dollars in labor as well as parts, later and nothing is fixed. Took it to Austin computers down the road and told me within 1 day I had a faulty ram stick and got it replaced

It’s like pick your own strawberry farm, stuff everywhere part of the charm, service was friendly and stocks are plenty.

Bought a quad monitor stand and helped me with my pricing query !

Thank you!

Its too expensive and don’t have any experience about laptops. He charge $50 but didn’t fix the problem. Its not recommended for anyone
Very poor service
Don’t come there

An excellent experience. I have a late-model performance laptop that requires a tough-to-get-a-hold-of new RAM configuration. Steve & Luke maintained excellent communication, and they even installed the RAM at my request--which turned out to be a much more involved process than I expected. Will definitely return and would highly recommend. While the service might be a bit slower when you arrive due to their small staff and store footprint, it's well worth the wait.

Talked through a build with Luke and supported by Steve. Great service, advice, reasonable price, no hard sell, great result. (Not to mention the young lady I dealt with at the desk at pick up who helped me lug stuff outside to the car. Apologies for not recalling her name). Thanks folks.

I dropped my Laptop in as it failed. They told me it would be 1 day and $196 to repair. I picked it up in 1 day, and the bill was $196. They also repaired my mothers computer, and the price and time quoted was met with no issues. I recommend Arrow as I found their Service was good and Prices were fair.

We have bought countless computers from the arrow team. Their customer service is industry leading and the prices are very competitive

The support and customer service is sadly lacking at this business. Bought a $1000 laptop on 30 March 20, three weeks later had a BSOD error. Attended and was advised it would cost $198 to reload Win10. I bought this laptop for my 82yr mother, so that she could keep in contact with family while in lockdown. I told the technician and tried to appeal to any form of community spirit or genuine customer service , he was not interested. I would not recommend this business if you expect any form of support after your purchase.

The chap was very helpful after I told him what had happened to my old computer & told me of a very cost effective solution to resolve the situation.

We had a very good experience while buying a new laptop for what we feel was a reasonable price. Dipesh was very helpful in explaining anything which we asked and had the laptop setup ready to go within 24 hours.
Also we know that we can get help if needed in the future.
Thanks Arrow.