Top Resort hotels in Samoëns, France

Amazing week in the french mountains.
The food was good and the ski was really great. The staff was so kind and the services flawless. I will comeback next year for sure

Amazing team! thank you to all the manager and the GO&GE for this holiday. the tea time it’s excellent et incredible food. thanks Saïd and Vincent

Can you imagine a place where you can spend your holidays and don’t need to worry about commuting because you have everything in just one place? This is ClubMed. I spend my last weekend at Grand Massif and the experience was nothing but extraordinary. In the resort, you can enjoy the sauna, pool, gym, and stretching classes, or if you are a night person you will also love the aperitivo time just before dinner and end up the night having fun in a real nightclub.
The food is incredible from breakfast to dinner and the cocktails are precisely made just in front of you to complete the gastronomy experience.
Nothing mentioned above would be possible without the incredible and refined customer service provided by the resort’s staff, in special Joely and Axel that provided the best support and made us feel especially welcome, and Glauco one of the most skilled and kind bartenders I've ever met.
Cons: The swimming pool could be less cold.

Club Med is no longer what it was before. Long queus at buffet, swimming pool at 26 degrees (almost no one inside), rooms cold, electric heater in bathroom not working, this during ski holiday, difficult to dry clothing, personnel disorganized and not aware what it takes. No management. Our stuff that was supposed to be safe in the locker room, was suddenly moved into the public entrance area 5 hours before the bus arrived. Great ski location and a great asset hotel but they have no clue for customer quality.

Pros:
The central location, the ski school (one of the best!), the clean rooms, the young kids club.
Cons: the limited non-ski older kids and youth activities, the shows and evening events that can be better, the restaurant in the M floor that doesn’t have kids’ options, the main restaurant with boring buffet food, the tiny uncomfortable gym, the pool that could be a little less cold, and sauna that is open only in the afternoon.

If you come to learn to ski from the best experienced teachers that will also keep you safe, in a convenient club med environment, that’s the perfect choice for you.

If you come for the food, the social life, and for the entertainment, lower your expectations.

So it was a bit messy before the arrival but when we arrived: was great! Temperature at the rooms was great and warm, organisation of all activities is very well done, staff work is 5*! This facility works great.
Ski instructors : great people, especially I recommend for both kids and adults Jeoffray Ravera: a great teacher and good people!

Some improvements to be considered :
1-food, it’s correct but can be better.
2-Kids clubs I would love to get the kids schedule activities.
3- if you have small kids take a private transfer, not a big bus with everyone, tiring, waiting can be up to 1 hour.

Sadly it was so disappointing! Guest relations poor with very little attention to individuals. Massive hotel, feels a bit like a guest factory. Amazing location, but lacked a lot of the little touches that make a holiday memorable and special. Food was also sub average. Probably best for big groups and families with young children. Won’t be going back again.

We visited Club Med Grand Massif with our 2 daughters (ages 6 & 9).
It was their very first time skiing and being on snowy slopes, which was quite challenging to them. Especially since they don’t speak French nor proper English.

We want to express our Huge gratitude and appreciation to the most wonderful, kind, friendly, funny and attentive GO in the kids club TIN TIN - nicknamed “the crazy unicorn”!!!
Tin Tin made a huge difference to our total experience and the Club Med should feel very lucky to have such an amazing talent!
He has an amazing approach & always made our daughters laugh and feel special.

As for the hotel, one important note, take under consideration that the heating is insufficient. It can get really cold in the room and the front desk cannot assist since they claim the the law in France is restricting the temperature to up to 19 degrees Celsius.
The mattresses and cushions aren’t indulging to say the least but hard as stone..
other than that we had an enjoyable stay!

Thanks again Tin Tin, you are the BEST!!!
Lir and Emma miss you a lot :-)