Local Guides World
Top Sportswear stores in Vancouver, Canada
Top Rated Sportswear stores in Vancouver
Top Reviewed Sportswear stores in Vancouver
Reviews
THE WORST CUSTOMER SERVICE! I placed an order at the Robson St. store to be shipped to my address, only to find out the next day that the cashier had entered the wrong shipping address. When I called the store, they did nothing to help and told me to contact customer service instead. I called customer service multiple times, spending over an hour in total on hold, and still couldn’t speak to an agent! I don't understand why I have to waste my time and energy fixing the mistake they made. I will never shop at Footlocker again!
Really got a worst experience I the store
I went to purchase some Hoodies
I got one and they have charged 2 times for the same one I dint notice it
I was in hurry
Because I work in ship my ship was abt to sail
Aftr coming to my ship was just going through my bill then I noticed I was charged more
Trusting them and going back to buy things but they are doing lik this
And even the customer care is not giving proper response they are saying u shld take care of ur own u shld talk with the shop staff and my financial institution
I work in ship how will I goo back to the shop for this really worst thing it’s my money 100$
I went to purchase some Hoodies
I got one and they have charged 2 times for the same one I dint notice it
I was in hurry
Because I work in ship my ship was abt to sail
Aftr coming to my ship was just going through my bill then I noticed I was charged more
Trusting them and going back to buy things but they are doing lik this
And even the customer care is not giving proper response they are saying u shld take care of ur own u shld talk with the shop staff and my financial institution
I work in ship how will I goo back to the shop for this really worst thing it’s my money 100$
The Asian female staff with glasses and black hair is RUDE
Her teammate forgot to give us a bag we PAID for, but he was busy with other customers so we politely asked her for the bag WITH our receipt. She just tossed the bag our way after checking the receipt without even looking at us.
They weren’t busy. No lineups. She was fixing shoes boxes at the cashier counter. If she didn’t want to help customers then she should have stayed at the back.
Her teammate forgot to give us a bag we PAID for, but he was busy with other customers so we politely asked her for the bag WITH our receipt. She just tossed the bag our way after checking the receipt without even looking at us.
They weren’t busy. No lineups. She was fixing shoes boxes at the cashier counter. If she didn’t want to help customers then she should have stayed at the back.
Ordered shoes on their website and paid ~$20 for their 2-business-day delivery to make sure the shoes would arrive before my backpacking trip.
It's been a week and no shoes in sight. Delivery is currently scheduled for next week, exactly 10 days after shipping. Very disappointed by this "premium" delivery service.
Only thing that Foot Locker did (after I contacted their support myself) was to refund my shipping fee. I did not receive any apology, store credit nor discount for the inconvenience.
Do not use their paid delivery service, it's not reliable.
It's been a week and no shoes in sight. Delivery is currently scheduled for next week, exactly 10 days after shipping. Very disappointed by this "premium" delivery service.
Only thing that Foot Locker did (after I contacted their support myself) was to refund my shipping fee. I did not receive any apology, store credit nor discount for the inconvenience.
Do not use their paid delivery service, it's not reliable.
Daniel was super nice and the most helpful person! Super kind and knowledgeable. My only issue was the girl at till took well over 10 mins to ring me up as she was repeatedly typing the wrong thing in the computer which made it difficult for me to check out. Props to Daniel! Thank you for your help :)
Guess it was me being naive, but I came here trying to find Adidas running shoes. Why are they so hard to find in stores here?!
I learned that Adidas Originals means no running shoes.
I learned that Adidas Originals means no running shoes.
For the ones that are in love with three liners, well this is where you should be. The store is large and fancy, compared to to other adidas clothings. The outside of the store however is usually filled with random homeless drunks. Inside you can find all type of adidas shoes specifically the Y3 exclusive models and inclusive colors and sizes. staffs are friendly and helpful.
Stood around for about 7 minutes with a shoe in my hand actively trying to get someone’s attention for a size. The store was not busy but the younger staff were dilly dallying and 100% ignoring me. A more mature lady who was actually busy finally clocked me and was excellent. But yikes if it weren’t for her I would give zero stars. Love my shoes tho
I love this store because of the excellent service they always give me. I'm so overwhelmed with the variety and staff help me to pick up a perfect christmas gift. I totally recommend this store.
Last time I went in there was like, 3-5 years ago. I remember the old guy behind the till growled or snarled at me. I thought it was a racial thing but based on these reviews, it probably wasn't. Anyways, I give them a little credit. That's a hard area to work in.
Great customer service at this adidas location! Especially Rafhael the register! This store also have the latest styles! Shop this Granville location for Adidas if you are in Vancouver!
Awesome staff very helpful will to listen to suggestions on products to bring in the store great selection of nhl nfl hats!! Something for everyone who has a favourite team!!! Will go here for my merchandise!!! Way better than lids that’s for sure!!!
Went there during the reopening weekend. Absolutely love the store and even more since it’s been renovated. We found shoes that we love.
Super happy with my superstar XLG and my Nizza platform sneakers. No need to compromise on comfort, style and fit.
Very happy with the service. We didn’t mind waiting when it was super busy. Very nice vibes from the store manger, to assistant manager and all the other staff and even the security were all very nice, friendly, efficient and helpful even though they were slammed with a lot of people.
The store was clean, the displays were on point. Everything was spaced out very nicely. Ample room to walk about and shop. Highly recommend 👍
Super happy with my superstar XLG and my Nizza platform sneakers. No need to compromise on comfort, style and fit.
Very happy with the service. We didn’t mind waiting when it was super busy. Very nice vibes from the store manger, to assistant manager and all the other staff and even the security were all very nice, friendly, efficient and helpful even though they were slammed with a lot of people.
The store was clean, the displays were on point. Everything was spaced out very nicely. Ample room to walk about and shop. Highly recommend 👍
I went to buy a new pair of shoes because mine broke while walking. They upcharged the samba price by 2.5x and charged me $280 for original sambas (they cost $130 on adidas online) they then said it was final sale after the purchase was made and had no mention of it prior. I didn’t realize the price and then was stuck not able to return them to get reg price online. They have no contact number and don’t let you leave a message so I’m stuck with a $280 pair of reg sneakers. I got legally scammed lmao.
Experience is a hit or miss depending on who is behind the counter. One particular guy was always grumpy and rude when inquiring about their products, and seemed very bothered that we were in the store. Everyone else was friendly and helpful.
can see by other commenters that i’m not the only one who experienced such a negative attitude from the old white man working there, i travel frequently so i’ve had my fair share of rude and uncomfortable people. But never have I entered in and immediately felt like I was crossing a line- looked at the first rack at the door and was basically told off, so wondered to look more and the back and he immediately went to the rack i touched and wiped away at the jerseys like i was contaminating it. Man may have had a lame jersey business here for years but i can guarantee he’s miserable and not educated at all.
I love the products in this store, but the security personelle here are intimidating (especially the middle aged female one). She follows me around & makes me feel uncomfortable. Its fairly heavy-handed & does not make for a welcoming environment where I want to spend my hard earned money. I drop a decent amount here each time I enter & yet still "the shadow" watches my every move. I would probably come in more often to spend, but her looming presence makes me avoid the store.
Went in to buy a hockey jersey. Clerk there was not very friendly and seemed to be bothered when I was there.
I want to give a well deserved 5 star to Steban the store manager of Foot Locker Robson St. Who showed empathy and helped me with right away,
Unfortunately recently we had a fire incident which led to damage to my brand new Salomon, and he helped me to get a store credit, and what touched me is that, he ask me to make sure nothing serious happened to my family or home.
Keep up the good work Steban and congrats for having such a kind heart🙏🏼
Regards,
Farrokh
Unfortunately recently we had a fire incident which led to damage to my brand new Salomon, and he helped me to get a store credit, and what touched me is that, he ask me to make sure nothing serious happened to my family or home.
Keep up the good work Steban and congrats for having such a kind heart🙏🏼
Regards,
Farrokh
Large store with various choices. The first floor is for kids and women. Upstair is for men. I like Nike Air and Jordan sneakers, will keep update their latest designs.
For now, it’s much easier to find more fantastic models in South Korea. If you go to Korea anyway, you’d feel nothing exciting here.
The staffs and atmosphere here were great.
For now, it’s much easier to find more fantastic models in South Korea. If you go to Korea anyway, you’d feel nothing exciting here.
The staffs and atmosphere here were great.
What I love most about this store is the manager Szee-Won Lee. Not only is she super nice and helpful but she also cares about real customers getting the shoe releases they want and preventing the resellers from buying them all up. What sucks is that those resellers are the ones who write the bad reviews about her on this page. The selection of shoes here is fantastic and the store is well laid out. The guy on the door was also very polite and helpful answering all my questions about the retro 1 marina blues I was after. Also huge bonus they were playing Tupac when I was there - the goat. Great store, manager and staff. Highly recommended.
One of the best selection of NHL jerseys in the Downtown Vancouver area. Owner is an awesome and nice person! Called for Kraken and Maple Leafs Adidas Jerseys, and their response was always quick and effective.
GREAT WEBSITE! Keep up the good work. The local business is a great, fun and exciting place to visit. I went into the store earlier this year and talked to the cashier, (Hassan) and he was SUPER helpful.
i would like to send a SPECIAL review towards one particular worker. Hassan. Honestly a S tier worker. No matter what this company decides to do with the future, this will always be a great business because of this lovely young man. I wish all the best for Hassan, thank you for making my visit a very PLEASANT time. this was for a better discount btw POG