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I'm a Marriott kind of guy, and Aloft is my kind of chain. Love the boutique style of rooms and hotel amenities. Vibes are more chill and less corporate than other brands. The hotel is near a lot of subway stations, so it is easy to get to Manhattan for any tourists visiting NYC. The hotel has a nightclub on the roof, so the higher your room, the higher your chances of hearing the bass to "Drop It Like It's Hot" bumping in the hallways.
First all the house keeper kept knocking on the door when it was only 10am. I open that door and it wasn’t pleasant. My sister informed me that they did give this before on her first visit with her and my daughter so I was prepared and sure enough she came knocking on the door and my face showed it all I didn’t need to say a word. She apologized several time that’s rude for housekeeper to knock on the doors when it’s not checkout time. Sure you had a list of the rooms that is already empty. We left here and went to Radio Hotel much better.
The place is great with a great atmosphere. The staff is coordial and welcoming. Room service is upon request - I like it! Great TV selection with game mode. There's actually a pool table right by the entrance. No complimentary breakfast.
Was so pleasantly surprised by this place. Loved the little breakfast setup they had and the fact that it was all day. Every single staff member I talked to was so ridiculously nice, they even let us pick which floor we wanted to stay on. Room was nicer than I expected and the bed/pillows were so comfy. The location is also excellent with everything you need a short walk away.
Surprisingly affordable stay in NYC. 2 minute walk from the subway station, and the rooms were clean and comfortable. Downstairs lobby is a bit of an eye sore, but you can get some Marriott points from this location.
Easier hotel to get into via subway with bags than Manhattan.
Easier hotel to get into via subway with bags than Manhattan.
This hotel is decent, you get what you pay for. Not too many bells and whistles but I was not expecting much. It was affordable and clean. Cozy, as the website suggests. But as far as amenities, there are basically 0, again, which is shared on the website. Location is great if you are going to Barclays center.
Book at your own risk. Having been at several other Aloft properties, I had an expectation of service and how my stay would go. I was wrong. The staff is nice enough but the operations need improvement and the hotels needs to be renovated. My room didn’t come with an ice bucket so I was given a plastic bag with ice. The television in the room didn’t work. The walls in the bathroom are painted so you see blue paint running down from where wet towels and water have hit them. Since the rooms are so small (expected in Brooklyn), you could hear most of what was going on in rooms from the hallway. The location is good and provides easy access to get around, but set your expectations upfront.
This hotel is centrally located in downtown but that’s its only positive quality.
I prefer Bonvoy properties and Marriott should be ashamed to claim this as their own.
The first room had a broken TV. Why would engineering not remove it rather than leaving a broken TV?
My second room had no AC. I reported this to the front desk in the morning as I was leaving. The front desk immediately called engineering and said they would get it fixed. When I returned it was still out. All night in August with no AC. The front desk offered 10,000 points for the inconvenience. I never received the points!
My third room, same trip by the way, I ended up getting RING WORM from the shower!!
I have stayed in better, cleaner, road side motels than this dump! It seems to be perpetually under construction and is very dated and smelly.
Never again!
I prefer Bonvoy properties and Marriott should be ashamed to claim this as their own.
The first room had a broken TV. Why would engineering not remove it rather than leaving a broken TV?
My second room had no AC. I reported this to the front desk in the morning as I was leaving. The front desk immediately called engineering and said they would get it fixed. When I returned it was still out. All night in August with no AC. The front desk offered 10,000 points for the inconvenience. I never received the points!
My third room, same trip by the way, I ended up getting RING WORM from the shower!!
I have stayed in better, cleaner, road side motels than this dump! It seems to be perpetually under construction and is very dated and smelly.
Never again!