Top Surgeons in New Orleans, United States

Absolutely dreadful!!!! Made me wait 10 hours as if was normal! X-ray tech refused to give me water! The let an assault happen in the restroom and didn’t know apples from oranges when it was time to apprehend the suspects!!! Do not go to this ER you will regret it!!!! The floor was littered with garbage , filthy!!!! Such a disappointment!!!!!

You will literally die in the ER lobby before you’re seen. They stopped the re-opening of Big Charity, destroyed an entire neighborhood to build this beautiful hospital, just for subpar service. Checked in at 6pm, left at 11pm after not being seen is unacceptable. I repeat YOU WILL DIE in the lobby before being seen. In an emergency Tulane is right down the street, Ochsner Baptist is 10 minutes away. Please save yourself the trouble. AGAIN YOU WILL DIE IN THE LOBBY BEFORE YOU ARE SEEN.

Please whatever you do go somewhere else 😩 I’ve been at this hospital with my friend who has been having chest pains for 7 hours in the emergency room. The security guards act as if you’re visiting someone who’s in jail. They pat you down more than tsa. They have a metal detector. Its so bad I wouldn’t recommend anyone to go here.

For some reason my daughter was brought here instead of Children’s Hospital for her accident and had to have surgery. Spending TWO days in the emergency room with no food and no answer to when they would do surgery we got to a room. She was taken to surgery at 9:30pm. Because “visiting” hours end at 8 my husband could not see our daughter. Upon asking about a transfer SEVERAL times to Children’s Hospital to 11 different people I was told I have to speak to someone else and I am being giving the run around. Fast forward to 1:30am when a surgical staff came into my daughter’s room and said he was coming to talk to me about my daughter going to surgery. My daughter had already HAD surgery. He apologized and said have a good night. Online information is not correct and I cannot wait for my attorney to come this morning hoping he will be able to get a transfer

The resident, Michael Reep, who saw me, touched me without my consent and nobody else in the room.
Then when he got his supervisor, that doc told me in 30 seconds he didn't believe my diagnoses and wanted to change my entire medication regime to guess and check using my body and life.
When I expressed concern, the resident condescendingly stated, "Have you been to medical school?" As if I haven't been sick for as long as he's been alive.

The security guard, Gol, followed me out of the building mocking my disability, and interrupting my phone conversation with an advocate constantly. He intentionally attempted to escalate me.

Their patient experience director does not know the term 'gaslighting,' did not listen to my report entirely before submitting it, did not include the security guard abuse, and did not name the residents behavior as sexual assault, when touching someone without consent is that. She instead told me I was being abusive because I told her it was inexcusable for her to ignore me and not submit my report.

2 weeks later I received a letter stating their staff is knowledgeable. Nothing else. No investigation. No fixing the incomplete report. And no call back when I called them and told them all of this.

This hospital will abuse you and they do not care. They do not take abuse seriously, and, their staff intentionally abuses you and then tries to use your response against you like a classic bait and switch domestic violence situation.

This is "medical care" at UMC. They should be shut down.

So it will be 7 years on September 6, 2023 since I was a patient at this so-called hospital. I was diagnosed with stage 4 cancer in my spine. The abuse and trauma I went through with many medical teams was horrific and it constantly stays with me every day. All the abuse started after I spoke with patient relations, because interns were waking me up 25+ times a day. I pay for my care, NOT for their credit hours. The patient relations team told me that I did not have to deal with the interns. They said that I could just deal with the professional doctors. Once I started turning away the interns everyone turned against me and treated with tremendous disrespect and emotional abuse. This greatly affected my care emotionally and physically. I could share stories you would NOT believe! I'm MUCH less afraid of dying than I am of ending up at this hospital again. I'm calling their team today to make sure I don't receive ANY future treatment from this facility. The reviews show me that this hospital has not changed.

If you have an emergency, DO NOT COME HERE!
We waited over 10 hrs to be seen by a nurse, then waited another 2 hrs to be seen by a doctor. The front desk never gave us information about how long it was going to take even after asking several times, we waited along side of people that had broken legs, children with allergies, and no they didn't care. There was a man that was around 90 years old, and they still wouldn't care, there was a child crying because she was so cold, l helped her mom by asking if they could please give her a blanket, they told me no. It’s extremely sad to see that this hospital was ranked a level 1 trauma center. Its horrible how they treated all of us, l felt like l wasn't worth anything.

Most of the nurses on the stroke unit are extremely rude and inconsiderate. There’s one or two that are great. Takes hours to get your medicines that you request. When pressing the call light and them responding back to us is like they’re not even professionals. Do not leave your loved ones by themselves if they can’t speak up. They will be mistreated. The trauma icu nurse Jared was so excellent to my mother in law. Dee on the stroke unit also went above and beyond her duties. The one star is for the treatment they gave my mother in law on the stroke unit. This whole place needs to be shut down. I know I’m not the only one who complained. I met someone in the cafeteria whose husband was in here that got treated the same way. These people who come here are not animals and shouldn’t be treated like one.