Top Electronics stores in Scarborough, Canada

Very reasonable pricing, great negotiations, very patient, new tvs aswell with both in-store warranty and manufacture warranty. Have nothing bad to say :)

Management needs a change, I know tech city have a reputation and was very helpful in the past, but recently I encountered very unfriendly and rude behavior from the management here. Very rude and unhelpful, there are Desi guys working here ruining the store. I wanted to make a complain about them and requested to see the owner or head there but worst of all they were all supported for there rudeness by the owner of the store, the guy literally said that i am owner and was very offensive, that was unacceptable. Never to shop from this shop again totally unacceptable. Never recommended.

My laptop screen was broken at the corner so I was looking for a place to replace the screen at a reasonable price, I found this place and they replaced my screen in 16 minutes and they only charged 150$ other repair stores was going to charge me 220$, I definitely recommend this place.

Very good service and obviously trust worthy. Thank you so much

Superb services i have got here and good talk with Owner. They also offer me excellent deals according to my pocket:)….

I went in looking to fix my keyboard and usb port. The shop owner quoted me a price where other places charged me the same price just for the usb ports. While it did take some time as the parts had to come from overseas as well as repairing was a tedious process, I was very happy with the results and I definitely recommend this place for your electronic repairs.

Omg! Please don't go here this guy charged me 10$ for something which can be done under 5 all he did was putting 8 missing screw pin omg

Was in Scarborough from out of town to visit my daughter over the long weekend.
She was trying to help set me up with a phone that would be compatible with my Hearing Aids.
The people at TechCity went above and beyond to try and make that happen for me.
Thank you so Very much

Len Sholer
Lindsay Ont. Canada

I had an amazing visit to Tech City. The service was excellent, and the staff were very knowledgeable about their products. I would definitely recommend this place and plan to return. The prices are affordable, and they have a great selection of up-to-date products.

We have been to this location over four times. Ask for Noor he will help you out! I bought a used iPhone, he fixed my television remote control, sold me a cover for my Samsung phone, and today assisted me with a watch battery. I guarantee you: even if you won’t even think he sells something he just might have it in stock!

Shopped there a couple days ago for a Laptop. Great customer service from Shan and his associate and very good quality affordable refurbished laptops. Got my Surface pro and Definitely recommend!

Recently been there and looking for fuji films, found it on the shelves, and brought beside a computer and since I took 5 packs and I can’t hold it. So put it in my bag. And went looking for nano leaf they don’t have. And walked out the store. I forgot to pay for the films which is 200 dollar the guy chased me out saying I steal the films. But I just forgot to. So I went in the store paid for it and said sorry he said he can arrest me for this but I literally just forgot. I mean I have a Range Rover sport which is 120000dollar and own 2 gas stations. Why would I steal 200 bucks. And the security keep saying I need to calm down. However i was really polite to ask him to delete the picture which he took of me. Never come here again. Nobody should even come here

I recently visited the Samsung booth and was thoroughly impressed by their innovative products and engaging displays. The staff were knowledgeable and helpful, making my experience enjoyable and informative. From their cutting-edge smartphones to their sleek home appliances, Samsung continues to impress with their commitment to quality and technology. Highly recommend checking out their booth for anyone interested in the latest tech advancements!

Had a hdmi port issue with my ps5 fixed and service for under 200 within the same day these guys are great and really go all out for there clients will recommend them for anyone with electronic issues thanks again guys

I recently visited the store to purchase a Galaxy S9 ultra tablet. I was assisted by a guy named Danzel. The service that I got from him was phenomenal! The entire purchasing experience was smooth, and I could not have asked for more. His product knowledge was impressive, and he went over and beyond to make sure that I got the best deal possible. I will be coming back to this location for my next Samsung product purchase.

Zero stars
I just paid 3000$ for a fridge, on delivery we noticed that the water line was cracked. I immediately called Home Depot who transferred me to someone from Samsung. He told me that since I did not use an approved installer this was not covered under warranty. I explained to him that this was as we received it, he reiterated that I should use a professional to connect the water line! Seriously!!! I have the waterline I just need to screw two fittings together!!! And I should pay someone to do that!!! The line was cracked when I received my fridge. STAY AWAY FROM SAMSUNG!!! DISGUSTING SERVICE!

I have reached out to Smart Home Electronics for three times already. And every time is was excellent experience. I had both my personal and business laptops fixed with perfect communication when a part was on its way and high level of customer service. My office laptop was falling apart; and at the first examination only adding screws the monitor frame was an option, but the tech team did miracles and after 3 and a half hours of diligent and meticulous work saved my laptop without any screws and damage to the hardware. Thank you so much!!!

Ameek at Sales representative gives me a Best Option for Gaming Laptop amd i buy a Best One from Dell S because they have Same Alienware Software ,UHD Screen and Best Cooling system & Abhi at Geek Squad Update my System AVP and Some Useful Information, Tips and Software.
I Gives 5 Stars to these Guys.

Worse service ever provided. No friendliness . Especially the guy who is in the entrance as customer service. I went to inform him assuming that he would do something as he was in customer service but act like he owns the Best Buy and replies it is not his area to intervene . Just remember that we are the consumer and we are paying for the product so Best Buy please improve your service change the people as there is no improvement
Worse service ever provided and it’s not the first time. Went to Apple section again waited for someone to come but sadly and surprising no one was there . Than went to the buying products section waited there for 20 mins , commented to put two people but no reply
Thank to Best Buy

Nice store, very accomodating staff especially Sean and Eddie... they give you dicounts and freebies too... I will really recommend their shop... thumbs up 👍🏻👍🏻👍🏻 If I could just rate more than 5 stars I'll give it a go ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Do not buy from Best Buy’s website no return or store credits. Bought a Dyson hair wrap after two days went to return or exchange they said no,

Good and well coordinated sales personnel.
All products well displayed and at reasonable price.
A good place to shop for all tech related

Awesome service. Had my Lenovo Legion laptop screen replaced for only $200, when other places were charging me $250-$300. The part was completely original, and the labour was done quickly.

I had an amazing customer service experience at the online pickup section at this Best Buy STC. Everyone behind the counter was attentive and friendly to me and to other customers. There was a mistake with my order and the manager upgraded me to the next model for same price! Exemplary team that worked closing on Dec 23 at the online order pickup section, you you!

Visited the shop to buy a new laptop. They had nice Black Friday deals. Jonathan and Sujaan helped us in our purchase and they were really friendly, knowledgeable and helpful.

Heed my warning: do not come and shop at this Best Buy if you are not South Asian, Asian, or Caucasian.

This is what happened to me. Today, November 27, 2023, I had to pick up my online purchase for an Oral B io 10 series, which I was treated well because I purchased the item before I arrived.

But it was the second purchase; that's why I am leaving this review. I saw that Best Buy was selling the io 5 series for $99.99 (on sale), so I decided to purchase this item for a family member for Christmas. When I arrived at the checkout, the line was long. I was sixth in line, and the line was moving slowly, so two more cashiers came to the front to help move the line. When it came my time to cash out, I approached a young South Asian female cashier, and she wanted to know about my online purchase. I showed her the receipt with my ID and informed her that I was only purchasing the Oral B io5 toothbrush. Still, as I remained respectful to the cashier (from India), she treated me like I had no right to be in the store. When it came time to pay, my 'Tap' on my debit card didn't work, so the female cashier shouted, "Your card is not working; insert your card and put in your PIN." Now, this is where it gets humiliating. The cashier proceeded to take the item off the counter and place it on the floor behind the cash so she could talk to one of her colleagues. Where I was cashing out, there were two other cashiers to the left of me with customers. After I paid, the cashier returned and said, "The payment went through." Then proceeded to bend down and pick up the item off the floor. I looked dead in her eyes, "Why did you place my item on the floor?" The cashier replied, "I have to protect the item."

I snapped back, "From what? There are four people (two people at each cash), plus there are four staffers at the exit; how am I going to grab this and make a run for it?!" But I didn't stop there; I gave this cashier a piece of my mind. "Funny, I watched you cash out sets of two South Asian Families who bought a PS5 and an iPad, and the second Asian family bought a Macbook; you didn't take their items away when they were purchasing, but you took away mine. How would you feel if I treated you the same way? You came to my country, and you're probably an International student, who I am one Canadian who welcomes all newcomers because Canada is a meltpot of diversity, and you have the audacity to treat me like I'm a thief when I spent $460 with the item right in front of you?"
She rolled her eyes and I snapped back, "Really, you're going to roll your eyes at me? What you did was wrong. Shame on you for bringing your racist ignorance into my country. And if the tables were turned, how would you feel if I treated you the same way? We are both women of colour, regardless of our ethnicity; how would you feel if someone, or myself, treated you the same way?"

When I said what I said, I didn't raise my voice, I didn't yell at her, but I gave her a piece of my mind... I cussed her out without disrespecting her or causing a scene. The cashier took a step back and paused. She didn't apologize, but she stood there shocked. After I paid, I found a store assistant manager who gave me a $25 gift card, but I am going to another Best Buy location and return both the iO 5 toothbrush and the gift card. Why? I don't need her negative energy to be added to this Christmas gift. Plus, as I waited for the gift card from the assistant manager, I watched that same female South Asian cashier serving other South Asian customers waiting to cash, and she didn't take away their items while she went and spoke to her colleagues. She treated customers who looked like her with respect, so this cashier is racist, simple as that.

So, to those who are reading my review, if you are not South Asian, Asian, or Caucasian. Please, go to another Best Buy; Black Canadians, all ages and genders, are not welcome at this Best Buy. Save yourself the humiliation.

My mom & I went to STC Samsung to get the Samsung S23+. Denzel was the person who assisted and helped my mom explaining everything and made sure she understood what she was signing up for along with giving us a great deal! For the first time ever, dealing with a cell phone company was delightful. Highly recommended! Great service!

The most amazing experience with Rebekah on Black Friday of all days. She helped me every step of the way from purchasing my headphones I wanted to porting my number over to Virgin Mobile. She goes above and beyond to ensure you are well taken care of and goes out of her way to help out in anyway. I will be going back to this location and staying with Virgin Mobile purely because of Rebekah. My experience with her was so great that I am porting my partner's cell service over as well. Management, if you're seeing this, please give her a raise. She deserves it and she really demonstrates top notch customer service!!

I came in to get a new phone. I dealt with Sandeep S. If you were to look up exceptional customer service, there should be a picture of him. Not only did I walk away with the exact phone I was looking for, he knocked off some fees, thru in a bunch of goodies, and a fantastic plan. Forget going to my service provider next time for a new phone. I'm coming back here.

While I haven't encountered issues with this specific location, I want to highlight an ongoing problem I've faced with Samsung over the phone. I've been a loyal Samsung customer since the keyboard slide series of phones. However, I'm disappointed by how they treat their long-term customers. My S21 Ultra unexpectedly shut down while I was watching a video in the shower. Despite being marketed as waterproof, it raised concerns when it stopped working. I immediately placed it in rice without plugging it in, questioning how an advertised waterproof phone could fail like this.

After about a day, I noticed the charging port wasn't functional, so I resorted to using a wireless charger. To my dismay, the screen displayed a persistent green hue and became unresponsive to touch. Seeking assistance, I contacted Samsung for help, only to be offered the option to send it to a repair center at my own cost. Despite escalating the issue, all I received was an email that seemed likely to provide the same unhelpful response.

Interestingly, my wife had a different experience with her iPhone; it was submerged in a bathtub for five minutes without any issues. This comparison highlighted a stark contrast in quality between these two manufacturers. Despite Samsung's elaborate features, their phones seem poorly constructed.

I intend to update this review if and when I receive a response from the supposed upper-level email.

Tim's customer service is exceptional. He consistently goes above and beyond to ensure customer satisfaction. Tim is not only knowledgeable but also patient and empathetic, making interactions with him a positive experience. His dedication to resolving issues promptly reflects his commitment to providing excellent service.

I am soo happy and blessed to get a wonderful customer service from Fara, it was soon pleasure to get the help from jet and to resolve my problem within minutes. If I had a corporate I'm definitely hiring Fara as one of the leading customer Service Specialist. Kudos to The Source for hiring one of the best employees. I don't review like this but this store and Fara deserves it. The manager is also so calm and supportive to the employers and customers as well. Earned my respect with your services.

I've had one good experience here, out of three. Once, I got great service towards buying a phone.

The second time, I felt the rep was aggressive and had a poor process for a return.

The third time, the store wouldn't pick up their phone so I went in person to get help. They couldn't help as it was an online order. Then I asked if their phone works - it was on silent and the rep was aware there were three missed calls. Don't think that's a good practice, even during "rush hours" (6.30pm on a Tuesday?)

Bottomline: good service in person when it's not related to an online order. Everything else, see if other reviews had an easier time because I didn't.

Update: Karthik was helpful and kind as well. Bump to 4 stars.

had such a great experience here at the source! the service was great and we were accommodated without any problems. all our questions were answered and everything was explained properly. it was such a great experience especially for an upcoming student like me. thank you so much, thomas for helping us. would absolutely go back!

Wonderful experience with the help of Thomas! He made sure everything was explained well and provided us with an amazing deal with the best price. All the freebies are definitely appreciated. Thank you, Thomas!

Great services. Mr. Thomas was really helpful and kind he gave us great deals which i could not even imagine. I recently moved to canada and this is my first purchase. But the value Mr. Thomas gave was amazing i highly appreciate his efforts. Recommend everyone who are coming to The Source pls meet Thomas.

you are amazing brother.
Thank you

I recently visited The Source at Scarborough Town Centre and purchased the s23 ultra. I had a wonderful experience, thanks to Mr. Thomas, who was extremely helpful throughout the process. Not only did he assist me in finding the perfect product, but he also went above and beyond by providing freebies like charger,smart watch, and Wireless earbuds as a gesture of goodwill. I highly recommend visiting Scarborough Town Centre for your electronics needs, as the staff goes the extra mile to ensure customer satisfaction.

I visited the store today and got a great assistance from the staff Thomas of the store The Source, it was really quick reasonable with great offers thank u so much guyz great job will recommend everyone to visit snd Thomas is a great assisting staff

I had the best experience today at this Location. They had a wide variety of gadgets at affordable prices. I bought Iphone 14 plus today, and had many mobile models in stock, I had completed my purchase in max 30 min, got credit check done with few seconds and got the mobile in hand. Soo happy about the purchase.
Sales Associate Fatima was soo friendly and guided me with lots of available offers and deals. She's so good at her job 👏👏. Sales associate sabit helped me in fixing the tempered glass and I am completely satisfied with their service.
I would recommend this shop to my friends for sure.

You will get what you want in electronics world.
These days some good deals on Laptops and Some household appliances.
Staff is also very friendly.
I met Niraj and he is very helpful.
Fully recommend