Top Cosmetics stores in Rome, Italy

Non è più Burberry di un tempo. In via dei Condotti c'era classe ed eleganza.

Great

Awesome place

Bellissimo posto tra l’altro ho incontrato anche Mattia.dimi che acquistava e mi sono fatta un selfie

Expensive🤣😂 good service, very warm people.

The salesperson is totally unprofessional in the product. I came to find the regular style but gave me the slim style and told me they were same!!! I need to try the size 42 but gave me the size 44 and told me that was 42!!! I feel insulted and disrespected, terrible experience!
Please change and take the staff training, Don't let them spend their time trying to cheat customers

It's a capsule store in the Rinascente department store. Women's is on ground floor, men's on 1st floor. The Burberry flagship store for Italy is in Milano, but this store can also do alterations or receive orders placed in Milan.

Sono stata nel punto vendita di Prada ( piano terra) in Rinascente durante il ponte di Ognissanti, ho trovato un commesso sgarbato e palesemente infastidito dalla mia richiesta di informazione verso una borsa esposta , faccio presente che nel momento che ero lì non c’erano altri clienti quindi non si può neanche usare la scusa della stanchezza o simili , consiglio vivamente un corso di gentilezza e professionalità !

All 5 stars to the girl at the counter, Samantha. She was so helpful cos my apple pay wasn't going thru , she was such a good sport so so very patient and cheerful about it, not once did she loose her patience with us... I mean I don't know how she does it....my first time buying a Prada bag.. and it was the best service ever!!

Giving 3 starts for Samantha which was very helpful and kind. I contacted her to try to find this one best seller that was sold out and she managed to find it for me.

Unfortunately she was not at the store it was her day off when I went in to grab my item. I expected a luxury brand to have a better treatment and service to its costumer… perhaps offer water! I asked for it but there was non at the store. Shocking.

Excellent customer service, thank you for all your help Samantha!

Modifico la recensione precedente solo perché ho avuto modo di ripassare in questo corner di Prada e chiarire tutto con Daniele, persona disponibile gentile e disponibile al dialogo, rimango della stessa opinione per quanto riguarda la collega! Do più stelle solo ed esclusivamente per Daniele.

Perfect shop, firmly arrenged, with broad selection. Nice and really helpfull staff. I wanted to change the item I had bought earlier, but after longer time than one month. They allowed me, helped to choose and waited for the end of "the phone conference" with my wife. Buy Bruberry and don't worry.

Good service the one on first floor, both the girl and the man where really helpful, not asking too much😂really kind and composed